About Business
AutoZone Auto Parts is a highly-reputable Car Repair service provider based in San Angelo, TX. AutoZone Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Car accessories store, Car battery store. With over 291 reviews and an average rating of 4.3/5, AutoZone Auto Parts is a trusted name in the industry. Their presence in San Angelo, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Joseph Jeffries
★
☆☆☆☆
3 years ago
It was one of the worst experiences I've had going into an auto zone. I was looking for help with a front license plate mount. The guy who tried to help me didn't know anything and didn't bother asking anyone else at his store if they might know a better answer or a better solution. He just said basically "Idk" and left it at that. I'm never going back again to this or any auto zone again.
Brandon Pankey
★
☆☆☆☆
9 years ago
Not even the manager has knowledge of vehicles. Came in for routine maintenance stuff and redoing struts, which seemed to bewilder the sales associates. They never called me when my parts came in. Not only did I get given a faulty tool, I got given a faulty tool 3 times. I wasted 5 hours attempting to take coil springs off, I then got stranded at home unable to put my vehicle together due to it getting dark and them being unwilling to bring me a proper working spring compressor. The store on ave. N is much more knowledgeable and offered to rectify the problem in the morning when they are staffed properly. Never have I been so disappointed by a parts store.
Holly Hobbs
★
☆☆☆☆
6 years ago
The man working here went out of his way to not help us. I went to AutoZone to have my car battery tested. He said they have to turn off my car to test the battery but if it is the battery, they did not have the ability to jump the battery. Once I had someone arrive in case I needed a jump, he handed me the wrong ratchet set to take out the old battery. Even though they were not busy and had two available associates, I was outside without assistance trying to extract the bad battery. After the third or fourth time of going inside to ask, I finally received the extension for the ratchet needed. (He told his female associate what I needed. So if he knew which set was the right one, one would ask why it wasn't given to me the first time I asked. Or better yet, why he couldn't accompany us outside to instruct us on how to's.) After returning the bad battery to the counter for the core refund, the man placed the good battery on the counter and when I just looked at him for a few seconds, he said "Oh, you want me to carry it out for you too?" I could continue but suffice to say, the rudeness, the lack of customer service and flat out refusal to help leaves me wishing I could rate this store 0 stars.
Jordan-James P
★★★★★
5 years ago
Excellent service!! I went in to pick up oil and needed a diagnostic and they were so professional, friendly, and helpful. I highly recommend this store for any of your essential travelling this holiday season! Thank you so so much! Happy Holidays 🎆
Rosalinda Jenkins
★★
☆☆☆
2 years ago
Manuel E. was what read on the name tag. Rude, and definitely needs a training in customer service. Sir just because I own the car does not mean I know what kind of lug nut is on the tire. Don't be rude about it and let me just go look at my car before treating me like I'm stupid. I usually go to this AutoZone because of their kindness. Guess I need to find a different one.
Brittany Byrne
★★★★★
2 years ago
I am very thankful for the people here. I have a bad catalytic converter and they help me fix it with some cataclyn. I'm back on the road and finishing my route. I'm an animal transporter so it's very important for me to be back out on the road. Very knowledgeable staff and very helpful
Genoro Resa
★★★★★
a year ago
I want to thank Mari & Joshua for great professionalism and compassion today. I am disabled and could not install the bulb i bought there. Thank you Mari...yall are great addition to Auto zone!
Romario Pedraza
★★★★
☆
2 years ago
Great place I always get help from them. Very nice staff I went in to get a wrench and they helped me check on prices and was nice about it. Hasn't been the first time they have always been really great about helping others. Like the reward system so hopefully next time I go I can get 20 bucks off my purchase.
Janna Fuchs
★
☆☆☆☆
Edited 2 years ago
I came here for wiper blades and first, he got me the wrong ones and then kind of giggled when I asked him to put them on my car. Then, someone else realized they were wrong, but no one was very concerned about that. They were asking about a video on something that had just happened at their store (and getting off at 5:00). I returned them, but was left with a young kid and he wasn’t in a hurry to get them returned. Maybe just don’t go at 5:00? Perhaps they’re better when they aren’t counting down the minutes until work is over? I don’t know, I won’t go to this one again. I ended up going to Avenue N Auto Zone and they were beyond helpful.
Ronald Rose
★★★★★
Edited 9 months ago
Took care of my needs to replace a battery even gave me the option of me installing it or him once again when I could not find a mini rocker switch yall had one in red was looking for blue but that is not to big a deal
Eggsecutive
★★★★★
a year ago
Gavin was extremely helpful! He assisted us with finding the correct tool and directed us on how to complete the process. Thank you for all your help. Great service!!! Above and beyond.
Won Park
★★★★★
11 months ago
Kayla and Jeff at w Harris went so above and beyond. We were pulling out tools, looking up parts in other stores, and each of us watching videos to figure out how to get my car fixed up and not just in a "make it work" kind of way. Auto zone has always been such a great store.
steven hurley
★
☆☆☆☆
9 months ago
Spent 15min to get diagnostic test done then spent 30 more minutes waiting to get codes cleared. While only 1 person was working inside and she was putting clips on fender. Then when I said I,m leaving she said someone else inside can help me. So I left. Never will I shop there again. Installing fender clips is not their job.
Mike Carlisle (elsilrac1)
★★★★★
8 months ago
Carlos went above and beyond helping me with my concern. He identified the part I needed and was very helpful and he has earned my loyalty to him and auto zone! Thank you very much, and the world needs more Carlos.
Addison Powell
★★★★★
4 months ago
I love the employees here! They really care about the customers and do anything they can to help.
Tiffany
★★★★★
8 months ago
Went in to get my mom's battery tested and perhaps buy a new one if necessary. The Manager, Mr. Nine, was EXTREMELY helpful! He was kind enough to lend us tools to change it, and even came to see if we needed help. He helped secure the battery and was very personable and gave great customer service. He was knowledgeable about the battery types and helped me pick a good one. He also put up with my father's awful dad jokes and that itself is worth a good review. Thanks Coach Nine!
Joseph Wells
★★★★★
5 months ago
Great workers when I just came to visit. Going above and beyond to help with my broke brake light. Shout out to William for bringing out a tool to help get the job done!
Myracle
★
☆☆☆☆
4 months ago
Service was terrible, I went in store asking for an air filter. When I asked the older man at the counter for prices and if it could be installed he mentioned how they don’t install them. So I proceeded to thank him for his help, while walking out I was bomb rushed with racial slurs and being called out my name just because I didn’t want to purchase the item. The older white male , constantly watched me as I left from the window as if I did something wrong. This had to be the most outrageous encounter I’ve ever had. I can’t recall his name but he was the only one working the register on Nov 6th, 2025 @7:30pm.
DARBY VAUGHN
★
☆☆☆☆
3 months ago
I left the store feeling like I was a bother. I understand being busy, but there was only one other customer in the place. I asked for a specific part and was told to “look on the spinning rack on the other side of the store.” There was no such rack that I could find. On my way out, I told them I was sorry to be a bother, and the response was simply, “No problem, have a nice day.” I wasn’t angry — just disappointed. A little effort or direction would’ve gone a long way. ---
Chris C.
★★★★★
2 months ago
The Assistant Store Manager, Chris N., was a great help. He stayed late helping replace a difficult lightbulb in the headlamp. Great service, care, and assistance was shown during the process. He was apologetic for the wrong light being bought, which wasn't his fault. My truck is back to 100%, and I thank him for his hard work and time.
