AutoZone Auto Parts

Melania

★★★★★

a year ago

I came in this morning needing a new car battery and Edgar was so nice, friendly and helpful in helping me find a new battery and even replacing it for me. I really appreciated that because I've never had to change one and it made my whole experience with car issues so much easier and relaxed. Thanks!! 😁

KELLYE GOODE

★★★★★

a year ago

Needed to get a clamp for sunroof hose and brake light bulb. Went to AutoZone and WOW not only did I get everything I needed but Paul S. put the clamp on and installed the brake light bulb. I am extremely grateful for his friendly demeanor, willingness to help and being thorough with his actions. Very impressed and happy with the service I rec'd. Thank You Paul S., you are amazing! Even though he said it's all part of his job, his demeanor was exceptional and refreshing. AutoZone 2709 N Main St, #0471

Tonya Fordham

★★★★★

5 months ago

Today need windshield fluid, gentleman help put it in and I feel good about the service

George Branham

★☆☆☆☆

a year ago

I'm 41 years old and have never been made feel so uncomfortable and disrespected as I was on my recent visit to this store.... Edgar the store manager approached me as I was trying to do some research on my phone for a product I had never seen before. He at first pretended to be helpful and just curious if I needed some assistance. He then proceeded to follow me around and treated me as if I wasnt even welcome/wanted in the store. I've been a customer of AutoZone for over 25 years and recently just moved to a new city, so this was the store now closest to home. After being talked to, followed around, and treated the way I was I doubt I'll be returning to this store and possibly never returning to another AutoZone period if He is the type of person they are gonna have representing their customer service! He was extremely rude,pushy, and just completely made me feel unwelcomed. I was there to purchase the parts I needed to fix my truck, but ended up just going to another distributor after being treated so disrespectfully! Worst customer appreciation I've ever seen.

Judy S

★★★★★

a year ago

Wanted to write a review because the guy that just helped me on the phone was really nice and gave solid advice. Which also made me realize that I have never had an issue with parts that didn't fit when I buy stuff from them, which I worry about every time I have to buy car stuff. Nice, helpful, reliable people. Feels like they are more car people than sales people. A+

Chris Cox

★☆☆☆☆

9 months ago

The person who sold me the wiper blades was rude, in a hurry, and failed to listen. I bought the blades. She installed them. I've been a customer for the last 15 years. I won't ever be back. The person even jerked her hand back with my old blades and did not want to give them to me. I had told her I wanted to keep them as spares and also the plastic cases the new ones came in. I literally had to reach forward and remove them from her grip. Crazy lady! Never seen anything like it in my 76 years! Barked rudely at me every step of the purchase.

Ana Rosales

★★★★★

5 months ago

Steve was great, helped me put in new tail light harnesses w LED bulbs!

Misti Clark

★★★★★

8 months ago

Battery tested and replaced under warranty in about 20 minutes. Kyle was so friendly and kind. Being a fellow Buckeye fan was a bonus! This store is always so helpful and friendly. Highly recommend.

Alicia Johnson

★★★★★

3 months ago

Loved the staff and they were super helpful. They changed my battery for me and everyone was nice.

James Sturdivant

★★★★★

2 months ago

Came in this morning. This young lady went above and beyond to assist me with my vehicle. Easily the best in the game.

Brandy Jones

★★★★★

7 months ago

I’m sure I was the last customer of the night… 8:55 and I needed to exchange my headlamp bulbs that I had bought earlier. I called on my way to ask them to make sure they had what I needed. I get there, and instead of just cashing me out and sending on my way, Yair? offered to help me install them. Thank you, great customer service. Much appreciated from a lady that almost had it right. Your expertise was needed. Brandy J

Allison Vercelli

★★★★★

5 months ago

SO helpful! Damien was wonderful. I needed New wipers, but had no idea what to get or how to put them on. He took care of everything and was so kind. This is the place to go for your auto needs!

Diamond Foster

★★★★★

3 months ago

I enjoy my visits to this store. I go in mad. I laugh. I buy something for my car. I leave slightly less mad. My car does what its supposed to. It's a good time. But honestly big ups on the customer service, yall are wonderful! I am too dense to change my headlight bulb but was positive I could do it myself. Turns out.... I surely cannot. Gentleman switched it out for me in the cold. In the dark. Like a pro. Like the old days when men were men. I am so grateful. Keep doing that.

Robinette Rankin

★★★★★

5 months ago

I came for a headlight bulb, mind you, I've been watching YouTube all seeing if I could fix it on my own. I'm a 43-year-old girly girl type of woman so I was dreading it to say the least. Not only did the guy make very quick work of the headlight he also gave me great advice on how to get the headlight lens/cover...idk... cleaned. Then he proceeded to clean them for me. It was all of 20 min from start to finish. Absolutely great customer service.

Amber Roach

★★★★★

a month ago

Came to get a new battery yesterday to put in a new car I just bought and stuff for a oil change and the manager Steven was very helpful in finding products that I needed for this new car and he also helped me install my new battery and cables! He was so sweet and patient with me and other customers he was helping in the mean time.

Patrick Clark

★★★★★

7 months ago

This morning, my 2006 Chevy Tahoe broke down unexpectedly—the engine was overheating from a failed quick-connect in the cooling system. Frustrated and worried, I pulled into AutoZone just as the doors opened at 7:30 AM, not knowing if I’d even make it home. Within seconds, I met Skylar, and that changed everything. She welcomed me with a smile, immediately asked how she could help, and without hesitation stepped into a situation that many people might have shrugged off as “not my problem.” She openly admitted that this wasn’t a repair she had dealt with before, but that didn’t stop her. Instead, she leaned in, asked me to pop the hood, listened carefully, and treated my issue as though it were her own vehicle stranded in the lot. From that point on, Skylar was in the trenches with me—not just as an employee, but as a teammate determined to see me succeed. Here’s what she did that went far beyond any job description: • 🔋 She noticed my portable battery and, without being asked, put it on charge—thinking ahead to what I might need later. • 🛠️ She set me up with AutoZone’s loaner tools so I could work on the Tahoe right there in the lot. •💡 She used creativity and quick thinking to help engineer a temporary fix that actually worked and got me safely back on the road. • 💧 She sent me off with gallons of water as backup in case the engine overheated again. • 🧴 She even let me use the orange cleaner (the heavy-duty degreaser mechanics use) so I could clean up afterward. Skylar’s service was more than just customer support—it was human support. She turned what could have been a stressful, exhausting, and even dangerous morning into an experience that left me feeling encouraged, cared for, and capable of making it home safely. In a world where “customer service” too often means rushing you out the door, Skylar redefined it with empathy, creativity, and initiative. She didn’t just help me solve a car problem—she reminded me what it feels like when someone truly cares about the outcome. AutoZone, please take note: Skylar is the kind of employee who transforms a store into a community lifeline. She is the reason customers will keep choosing AutoZone, and she deserves recognition for the extraordinary way she represents your company. Skylar didn’t just get me back on the road—she restored my confidence in what great service can be

Protected For Privacy

★★★★★

a month ago

Came here just to say that Stephen, the employee who went above and beyond to help me with my vehicle this week, is an irreplaceable asset to Autozone and a literal representation of what THE BEST customer service looks like! While every employee at the store was so pleasant to interact with- it was Stephen that made me decide that i will 100% continue to come to Autozone and will recommend this location to everyone i know! He is the most helpful and kind hearted person that I've met in a long time. I can tell he absolutely enjoys his job and is genuinely happy to be there and offer his assistance to anyone. I hope his manager is able to see this and know the impression that he made. A raise/ bonus/promotion, etc. is surely warrented for someone who represents the company so professionally and personably!