AutoZone Auto Parts

Julia Cassen

★★★★★

5 years ago

We got a free engine diagnostic test after our check engine light lit up. We were traveling across country. This was such a great thing to be able to do. Plus their bathroom is clean. And their employees are AWESOME. They observe all covid guidelines too.

Edwin Meyers

★★★★★

3 months ago

Prices was great good customer service they had everything I needed thank you

Phia C

★★★★★

a year ago

Tony and Aspen were so helpful and saved me money. I went in thinking i needed a new battery and didn’t. All i needed was to clean my battery. This is what you call good customer service and people who care about the customers. Thank you for saving a broke single parent from spending over $200 that she didn’t have. Give them a raise!

Olu-Rosenje Azeezat

★★★★★

a year ago

Axel was a very wonderful person. Made sure I had everything sorted out and needed. His other colleagues were also wonderful people. I had a beautiful experience here

Mike DeLuna

★★★★★

2 years ago

Mr. Alex helped me today at the Auto Zone located at 4705 College. My battery was acting up and when I arrived the store was busy, but Alex treated me like I was the only customer in the store. He took my replacement battery to my car and began dismantling my old battery consulting me the whole way. He explained why he felt my battery went bad and how to prevent it from happening again. Never in my 46 years for life have I ever had someone give me the type of experience he provided me. Aspen, who is his supervisor was great too! She provided feedback and support for Alex as he navigated my experience. I am a very happy and satisfied customer. This experience today will live on with me moving forward. Please promote Alex. I too and a leader and supervisor and I know a great leader when I see one.

james williams

★★★★★

a year ago

This is to recognize Aspen, Auto Zone employee for an outstanding job on 09/26/24. She performed a battery test and exchange in what I thought was a remarkable time. Thanks to superb customer service skills, I will continue to utilize your store for all my automotive needs. Thank you Aspen for a job well done.

Yvette Dominguez

★★★★★

a year ago

This auto zone is an awesome location. Israel O. was a very friendly, and helpful employee. He listened to my trouble with my vehicle,tested it and knew that it was the battery that needed to be replaced. He suggested options and never pressured me into purchasing anything. He showed me my options and I purchased a battery that he changed out for me. It was really hot outside but he never complained and had everything done in less than 20 mins. He was a champ! You definitely have some valuable employees there. Thanks Israel and Auto Zone!! You guys are highly recommended 👌

Sh4dowScyth

★★★★★

2 years ago

Ive been store hopping all morning, nowhere could help me with checking my codes for my coil packs, john here went above and beyond to help me to the best of his ability, and even if he didnt know, still tried to help with his own personal knowledge, great guy!! Ill definitely be coming back here more often!!

Stacie

★☆☆☆☆

a year ago

The Mexican lady was very nice and told me I could wait to see about the rain so they could rest my car, but this white lady came in and I guess she didn't like me waiting so she said something really rude, then told me a bunch of stuff that wasn't even true. If you don't want to help people with they vehicles your at the wrong job cuz it says on your windows that you do these things!!!

Desta Plante

★☆☆☆☆

7 months ago

Idk who just answered the phone but I asked a question and she answered and before I could ask another question I had she hung up on me extremely rude 8-10-25 7:42 pm

Alisha D

★★★★★

2 years ago

John helped me change my tail light which was nice cause it would have taken me forever to figure it out and would have costed $80 in labor to have it replaced at an auto shop. He was very nice and had it changed pretty quickly. Much better place than advanced auto parts, where they couldn’t even help me put oil in my car lol. I’ll definitely be back for my small parts needs. Thanks John.

Rhonda Braxton

★★★★★

2 years ago

AutoZone is a great company that meets the needs of the customer and goes above and beyond with excellent customer service. Some time ago I purchased a battery for my car and needed a new one. I had a warranty on it but lost my receipt and I called AutoZone customer service. I was referred to the regional manager who called the other manager at the Auto zone store I was headed to. We were able to come up with a solution and they provided me with the best customer service. The manager did a good job . I like Auto zone because they are also very knowledgeable in their field. Don't hesitate to go to AutoZone for all your car needs. I give them 10 out 10 stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.😁 I highly recommend AutoZone. Fast friendly service.

Jorge Medina

★★★★★

6 years ago

Great customer service was in there when a customer was mad at the manager in stressful moment he handled it calm and respectful as can be. Tried to help the guy out as best to his ability beside the customer being ignorant. Miguel runs a great store and does a great job. Knowledgeable guy trust when I say he will help you.

Reginald Odom Jr (Reggie Jr)

★★★★★

3 years ago

Excellent customer service and I found what I needed. Knowledgeable staff and felt very family-friendly store. My only concern was that this store's interior temperature was very hot & humid, not sure if the ac was broken. Overall, I will continue shopping at this store because the staff feels much more like family.

Jordin Bourg

★★★★★

2 years ago

Mycal, Drew, and Miss Gloria are true angles sent from above! They treated me with so much respect and kindness that it brought me to tears. Mr. Mycal took care of the issue with my car and helped me with all the details, Mr. Drew greeted me when I walked in and made sure I was taken care of till I left, and Miss Gloria helped me handle a phone call that was not going well and put a smile on my face when there was not much to smile about. Together, all three of them helped me figure out my car battery issues and I left feeling better than I did when I arrived- which is not the normal case as a young girl who has dealt with so many car issues. They were an answered prayer that day! Each one of them deserves a raise, promotion, and so much more! They truly went above and beyond to help me and I will forever be grateful for their help. The next time I have car issues I will for sure be going back to see them. THANK YOU for hiring each one of them, they make Auto Zone in Beaumont, Texas a better place!! God bless!

Jan Cassen

★★★★★

5 years ago

We were helped by a new young employee (Jonathon was his name I believe,) who did the diagnostics on our truck and was reassuring that nothing was wrong. He was respectful, knowledgeable and very kind to two inexperienced women! We continued our long drive uneventfully and confident thanks to his helpfulness. Appreciate you Johnathon!

Darren

★★★★★

a year ago

On August 3, 2024. , I went to Oreilly”s on Major drive to purchase a battery for my truck and have it installed. The worker said that he couldn’t change it because it might make the lights on the dash go off. I knew that this was game so I went to AutoZone on College and told the guy that I wanted to purchase a battery for my truck and have it installed. I told him what the guy at Oreilly”s had said, and he told me that is crazy. I purchased the battery and the guy installed it in less than five minutes with no issues at all. I will be an AutoZone customer from now on.