AutoZone Auto Parts

Trixy Edgar

★☆☆☆☆

5 months ago

Been here three times and each time I have had an issue. First time on a Mazda that needed the battery checked. They refused to test it, refused to replace it (they claim to replace batteries) and then refused to lend me tools to remove it myself. Second time was for a bulb, once again refused to lend me the tools. At this point I refused to go back except my battery on my Ford died and my dad refused to go anywhere but there. Back I go and the older man does the test and it is dead, tells me that he has been told not to replace it because it will take an hour and a half (I have done this before and had everything off but the windshield wipers cus it kept raining). He does say that I can go in and use the tools to replace it myself. Take three. Hello, the other guy said you can’t remove the items around the battery but if we remove it can you put in the battery (dad is in his 70s and I am dealing with carpal tunnel). No. Okay well the guy said we can get the tools to do it ourselves. No. I’m not asking you to do the work, I’m just asking for the lender tools. The guy said we could use them and the sign says you lend tools. We don’t have the tools you want. I just need a 22 wrench. He crosses his arms, looks me dead in the eyes and says…I said, we don’t have the tools YOU want. My dad still insisted I buy the battery from them. I walked out, went to O’Reilly’s, got the battery for 4 years and 60 dollars less than the 3 year they tried to sell me, got the tools, and besides a claw needed for the windshields, the process was remove two bolts, 4 screws, the battery and reverse. 20 mins total due to the forgetting a piece and having to take things off again. Never again will I go back to this store. I regret being dragged back this last time.

JJ Hazeltine

★★★★★

3 months ago

Came in to replace my car battery. I brought the a 10mm wrench so I swap out myself. Autozone tech, Anthony came outside with me and said he would make the swap for me. He did the work much faster than I could have and was super friendly. 10/10, would recommend. Anthony is great!

Chris cheney

★☆☆☆☆

2 weeks ago

Went in looking for a part, no one seemed to be willing to help me look it up, the fake tough guy with a goatee is the rudest sales person I have ever come across. Save yourself the trouble and go to the Orileys across the street. I was treated very well over there and they tried to help me find the part. I will never use a autozone again, and I used to buy from them all the time for 4 different vehicles. Never again!!

Richard Rivera

★★★★★

2 months ago

Had to get a new battery and my old one that was still under warranty got put under the wrong car. The guy who helped was great and got it switched over and the warranty was still active. Very polite and gave great service.

Gabe M

★★★★★

3 weeks ago

Seth the sales manager is a great help. Guys got a great attitude and very welcoming. Much appreciated for your help!

Rich and Deb Achenbach

★☆☆☆☆

5 months ago

HORRIBLE customer service and manager was a smart ass! Needed assistance with windshield wipers and floor mats. Was told bt Hailey to "just guess" and if they dont fit, bring them back. No assistance or suggestions as to what might work. Then while getting the windshield wipers, left me standing at the register to help someone else, took them to a totally different register and rung them up. I called The store and told the manager about the service I received and he asked " if I expected a FASHION SHOW of floor mats. Go anywhere else for automotive supplies.

Russ Williams

★★★★☆

3 weeks ago

Staff is knowledgeable, good parts selection, definitely going back next time I need stuff for the truck

Jack Heim lll

★★★★★

7 months ago

on 8/16 my family van showed low oil pressure and auto zone was to my right. Had all my children with me, and Bill I am pretty sure was his name is an absolute gem as an employee. He came outside and looked at the vehicle, went in and out to get a flashlight and help me troubleshoot issues. He even gave advice to not drive and have towed after we put 5 qt of oil in to only see it leak once we started the car. I asked to leave the van and not get towed, and he assured me it would not. He was kind and patient and made a horrible day a little better. Wish this AutoZone was closer to me, because I would exclusively do my business only here! Shop was clean and we were greeted when entering. Fantastic job!

Jackie Lares

★★★★★

4 months ago

We always come to this auto zone and every single time we are helped quickly and the employees are always so nice! Went in today to pick up an order and it was the wrong one sent but Anthony and Chade quickly fixed the problem and doing the correct item in store.

made for more

★★★★★

7 months ago

It's truly rare these days to encounter someone who consistently delivers exceptional service with a genuinely positive attitude, but that's exactly what you get with Eddie at AutoZone. Every time I've been to the store, Eddie has gone above and beyond. ​He's not just helpful; he's incredibly kind and patient, taking the time to understand what I need and offering clear, practical advice. It's clear he knows his stuff, but more importantly, he applies that knowledge with a welcoming demeanor that makes you feel genuinely cared for. In a world where good customer service can be hit or miss, Eddie is a shining example of what it should be. He's a true asset to AutoZone, and his positive attitude makes every visit a truly positive experience. Thank you, Eddie, for making car maintenance a little less daunting and a lot more pleasant!

Damón C-M

★☆☆☆☆

3 months ago

Customer service is horrible. A female, rude, with no customer service skills sent me away with a bad battery. This was the Wednesday morning before Thanksgiving. I knew the battery was bad so I went straight to the location on Ocotillo and sure enough, their machine tested bad. I will NEVER return to this location.

M

★★★★★

6 months ago

Needed to purchase and have someone install a new battery for me. Emma was super sweet and helpful, talking me through the steps as she did them so I will be less nervous about trying to install on my own in the future. Thank you Emma and Autozone 😇

Cassie Rayrao

★★★★★

a month ago

Chade was awesome helping me with finding the correct headlight bulb for my truck

Lulu Chauca

★★★★★

7 months ago

Brian went above and beyond for coming to our location to jump start our vehicle for us. We had a 2 month old baby inside when our car died on us and once Brian heard that, he was fast and efficient in coming to our rescue. John also helped us by looking at our battery and telling us what was wrong with it as well as providing different battery choices for us. He also changed the battery in the Arizona heat!! We are so grateful for this AutoZone location for helping us in this time of need especially since our baby was in the car!

Justin Coldiron

★★★★★

8 months ago

My car needed a new battery, so I tried this Autozone out and was quite impressed. Finn (I believe was his name) helped me right away. Was super nice, knowledgeable, and patient. He was able to find me a new battery that fit my make and model and even tested it before I left to ensure it was a good battery. I was in-and-out in about 15 minutes. 👍

eliana Gutierrez

★★★★★

a month ago

Jesus was amazing he help me out with all my car issues and was so knowledgeable and helpful

Eric D.

★★★☆☆

7 months ago

Warning: break pads sold here are missing hardware! Also they sell you the wrong parts if you don't look twice at their screen. Still 3 stars because they are the cheapest and the sales team is really nice