AutoZone Auto Parts

Catherine Rice

★★★★★

5 months ago

I would like to make sure the awesome employee that serviced my husband and I this morning is recognized. Sadly, I have forgotten his name but I know he is a Spanish-speaker if that helps narrow him down! Bright and early this morning, he was quick to help my husband and I with battery issues and helping to look up our warranty which I was not knowledgeable about at all. He definitely went above and beyond, even though it may not seem like it to him. He was awesome, and I will always be coming back to this location from now on!

313 Ethos Companies

★★★★★

a month ago

Darrell was just outstanding through and through. We had a battery swap that needed to be done for a commercial vehicle and he handled it in about 5 mins!!!! Darrell was professional, knowledgeable, and efficient in his work. Go here if you want to get stuff done. DO NOT go to the other autozone store 2650 S A.W. Grimes Blvd, Round Rock, TX 78664 location.

B V

★☆☆☆☆

a month ago

Ordered a brown ford hat from this location and they shipped me a completely different hat and wrote on the receipt the product number of the hat I ordered. Next time an item's out of stock just take the listing down

Leonora Rodriguez

★★★★★

7 months ago

I want to express how helpful and friendly RICKY was today. I went there today to get a new battery for my friends car he was so quick and fast to help us with a smile on his face 10/10 customer service. He placed the new battery in the car within 5 minutes so quick and helpful. I recommend this location and definitely ask for Ricky for the best customer service there is!. Thank you Ricky!

Alise Monea

★★★★★

2 months ago

Ricky was so helpful! he went out of his and replaced my back break light after the sun went down and it was quick and easy. great customer service!

Alicia Patterson

★☆☆☆☆

3 months ago

The person helping me had know idea what was wrong with my battery. Suggested I just keep driving it and see how long it would last me. Told me to take it to a mechanic. I drove down the road to another store and they had me out the door with a new battery quickly.

Rina Guzman

★★★★★

4 months ago

Ricky M. gave the most amazing customer service! He assisted me with all of my questions and was extremely patient and informative! Ricky M. really is a genuine gentleman!

Tracy Garcia

★★★★★

7 months ago

What a great team. Everyone seemed to enjoy working there, which means they are creating a good working environment. Ricky M. Was very professional and so polite. He helped me get a battery for my van and installed it! He explained what the difference was between a few batteries to help me select the best one. He went out of his way to open the door for a few people. I appreciate that work ethic. He was funny too.

Lani Eddins

★★★★★

4 months ago

Ricky M helped me at AutoZone on Palm Valley Round Rock Tx. He did a Great Job. Even though the store was extremely busy, he took care of my situation with professionalism, kindness and patience. He needs a raise!!

Mike Cee

★★★★★

8 months ago

I want to take a moment to highlight Lawrence G. for his exceptional support and dedication. Recently, we encountered an issue that two other team members were unable to resolve. Lawrence not only stepped in without hesitation, but he was also able to quickly assess the situation, provide a solution, and ensure everything was handled efficiently. His ability to remain calm under pressure, think critically, and follow through to resolution demonstrates strong problem-solving skills and a true team-first mentality. Lawrence's initiative and reliability are truly appreciated, and this instance is a clear example of the value he brings to the team. Thank you, Lawrence, for going above and beyond!

Kelly Pickup

★★★★★

7 months ago

Ricky & Devin were the best! They changed my headlights for me in no time! They even did it in the 100 degree texas heat! They really will do anything for their customers. What a great experience- will definitely be back!

German De La Lama

★★★★★

3 months ago

Had the engine warning sign pop up on my vehicle and stopped by this autozone that was on my way to my travel destination which was a gem as the attendant was polite enough to lend me the store’s electronic diagnostic machine, showed me how to hook it up to my vehicle to get the report from the machine and back in the store showed me what was wrong and recommended what to do, all for free, big help

Joseph Aguilar

★★★★★

7 months ago

I went in to just look at my car battery problems Ricky was able to solve it quickly and provide a solution and replace my battery for me! He was on top of it very respectful to me and the customers walking in the store was very clean and everyone on shift were so welcoming will definitely come back anytime this change my perspective with autozone I used to live on riverside in Austin and the autozone in riverside is just chaos so I stopped going this is my first time in autozone in a while and Rick himself change my whole perspective y’all definitely have a customer who will be going back ! THANK YOU RICKY ‼️🙏🏽

Claudia Gallo

★★★★★

2 months ago

Ricky was awesome!!! He answered all questions and made the visit great.

Jessica F

★★★★★

10 months ago

I typically don’t review, but my 10 out of 10 experience today certainly deserves recognition. Larry M with the Commercial Department went above and beyond to help ensure I found exactly what I needed. He was friendly, professional, and patient despite the fact that I hit him with a million different questions. Ricky was also immensely helpful to me and made sure I was in good hands with Larry. The customer service I received from both gentlemen today cemented my resolution that this location will be my Home Store, despite it being farther from my house than other stores. I highly recommend this location and couldn’t have been happier with my service; thank you, Larry and Ricky!

Ruben Guerrero

★★★★★

4 months ago

Friendly and helpful staff. We were 2 hours from home with a dead battery. They replaced it under warranty.

minus -

★★★★★

3 years ago

Today I was having a terrible day and on top of that I needed to replace my battery. I went to this location and I was helped by a young man named Avery . He did an excellent job and it was his first time replacing a battery ! Thank you so much for your patience and help , you really have great customer service skills !!!!!