Kwik Kar Automotive Center of Round Rock

Lee Vann

★★☆☆☆

2 months ago

Johnny is excellent with customers. The guy who did my inspection last week (sometime Jan 12-16 2026) was very accommodating. The problem may be with the workmanship. After getting my oil changed at the Kwik Kar on Old Settlers on two different vehicles, I’ve had two separate techs at other oil change places ask me who did my last oil change because it was half-assed. The most recent one was when my wife’s car was leaking oil. I was told the reason it was leaking was because the filter wasn’t changed properly. The other time was on my car. The problem was something similar. I love the politeness and respect the customer service people at Kwik Kar show customers, but unfortunately, I won’t be returning here because I can’t trust the workmanship. Someone needs to be checking that higher standards and better protocols are being followed and met when it comes to the actual service being provided here.

Kalie Keller

★★☆☆☆

2 months ago

I wanted to bring my car here for diagnostics because the manager Johnny is always so nice when I get my inspection done. I had a code come up on my car and wanted these guys to check for leaks or other issues on my car. It is old, gaskets and seals fail over time and I didn’t feel like searching for issues so I just took it in. Their diagnosis was just telling me what the code was (I already read the code and knew about said issue) and charged me a diagnostics fee $160 and said everything else was fine. I jacked up the car myself and there is oil caked all over indicating a slow leak probably from the power steering or transmission pan or something. I genuinely think these guys barely looked at my car and wanted me to pay to replace parts without truly diagnosing any problems or what caused the part to fail. They had my car for 4 days and I had to call them every single time for a status update and they just kept telling me their manager left for a family emergency, didn’t have a quote ready and to call tomorrow. Waste of time and money. Fixed the problem myself for less than 200 bucks by swapping the oxygen sensors (turned out to be downstream sensor in my case, the pan leak probably causing the sensor to fail) rather than the catalytic converter which is what they were trying to charge me 1400 for. I’m just annoyed that I wasted my money for them to “diagnose” nothing, the fee I paid here could’ve covered the cost of the parts themselves. If you need a quick oil change or state inspection, this place is great. For actual mechanical issues or diagnostics…go elsewhere.

Dustin Mathews

★★★★★

4 months ago

I'm traveling from Houston and needed an oil change before hitting the road home. This place was a recommendation and now I want to pass it forward. They have the basics - clean, quality work, quick, good setup while you wait, good price. Point to express is everyone I interacted with (3-4 people) was kind. Not just 'hospitality nice', but authentic & kind people.

Mark McLemore

★★★★★

a month ago

My experience was EXCELLENT!! The employee behind the counter is great at what he does. He is kind, considerate and very professional. I will definitely be back. The vehicle inspection process was a breeze.

Linda Nelle

★★★★★

a month ago

Tech was prompt converting me a quote before we got onto the bay. I like that he was up front and didn't try to hit me up with extras. Kwik is in the name and they really were! Wpuld recommend this business in the future!

Deborah Campbell

★★★★★

2 months ago

I needed a new catalytic converter and emissions work. Johnny was very helpful and informative. The work was done timely and I'm back on the road! I get my oil changed there and knew I could count on them. Thanks Kwik Kar!

Greg Bishop

★★★☆☆

2 months ago

Very Nice Establishment! Just can’t understand why the car wash has declined badly. Few years back it was top notch. There’s no reason the car wash should be empty with such beautiful weather. Hopefully there’s a change soon.

Rose Marie Killian

★★★★★

3 months ago

I got my car serviced the day after Christmas. They were friendly and greeted me quickly. It only took about 30 minutes (perhaps less) to change the oil and top off fluids.

Powers T

★★★★★

5 months ago

I’ve been a repeat customer there for about two years now. They have done worked on my vehicle and done routine maintenance on it. Always professional and aren’t afraid to mention coupons or special offers. They don’t make me feel like they are trying to trick me. A huge reason I keep returning and suggests this place to my friends. Thanks to Johnny and the team there!

Veronica C.

★★★★★

3 months ago

Went in for an alignment and was assisted by Johnny. Very friendly, informative and didn't use any scare tactics like others do. I usually go to the Red Bud location but it doesn't offer alignments. There were several cars in the garage but the wait was not too long. Johnny informed me about getting my tire replaced. I've been going to Kwik Kar for many years now and haven't been disappointed yet. Thanks Johnny, staff, and Kwik Kar!

Carlos Jimenez

★★★★★

4 months ago

Because of Johnny's Outstanding service, Outstanding knowledge, and his outstanding communications skills is why I only go to Kwik Kar.

Emmanuel Flores

★☆☆☆☆

5 months ago

Wanted 100$ for an oil change, convinced my bf to go somewhere else bcs i would rather get scammed for my benefit than there’s. When we went to get the car they needed to put back the nuts on the wheels for the oil change 💀Proceeded to say that they are better quality than someplace like “Walmart”… These days I just want to be treated like a human and everyone deserves that no matter where they work or where they go.

Nancy Hansen

★★★★★

Edited 2 months ago

I love Kwik Kar. They are very professional and knowledgeable. From the first encounter I had with an employee as I arrived I felt well cared for. But, Johnny at the service counter is always the highlight of my trip here. He takes his time and explains everything very clearly, plus he stayed in contact with me to make sure I was satisfied with their service. I would highly recommend this car care center.

Matthew Carson

★★★★★

5 months ago

The service level every time is amazing. I get random emails from other places about specials and they are deleted. The quality of service out ways a discount. However they are always competitive in price

Mike Zayas

★★★★★

5 months ago

Always extremely helpful, professional, detailed, and quick. Ive been taking our vehicles to Kwik Kar in RR on Sunrise for many yrs and I am always very happy with the service.

Max Alekseyev

★☆☆☆☆

4 months ago

The most unprofessional and rude place I’ve ever been to. Came there to do my inspection. Their representative requested insurance which I gladly provided in a form of an apple wallet card (contained all information). He, however, started demanding pdf version. After I asked what info he expects to see in a pdf that’s not on my wallet card - he yanked my phone out of my hands in a very rude way and took off with my phone without asking my permission (which to me easily qualifies as a crime). I was in complete disbelief of the way they conduct business . Stay away unless you want your day absolutely ruined.

Aamir Penkar

★★★☆☆

6 months ago

Nice people, clean place, have restrooms, but it took them 47 minutes to do an auto inspection. There was no one ahead of us, and only one person waiting inside. Better plan to have extra time on hand if you need to do an inspection here.