AutoZone Auto Parts

Savannah Wise

★☆☆☆☆

2 years ago

they were essentially useless. i knew exactly the same information as i did prior to engaging in these “auto professionals” as i did after the fact. actually i’m pretty sure i taught them at least a new piece of valuable information by the time i was done asking them educated questions about my “issue” you can lead a horse to water but these kids need to go work at mcdonald’s. sry.

John Ramstad (Beaver)

★★★☆☆

2 years ago

Fast in and out, but very shocked to know that this store will not help or change out a break light bulb. I was told that they stopped that and it was only back in the day! Back in the day was only six weeks ago when I had them replace my high beam head light.

CJ Zbikowski

★★★★★

4 years ago

Jeffrey was extremely helpful and informative. I placed an online order, and he immediately called to let me know some of the stuff wasn't in stock even though the website said it was. Not only did he clearly and quickly communicate the issue, but he was able to transfer what I needed from another store to his before I even came to pick up. He went above and beyond to make it simple and easy for me, which I really appreciate because I am extremely busy. AutoZone needs more Jeffreys.

Andrew Thomas

★★★★★

a year ago

Most excellent customer service I’ve ever had at a parts store. Store number 1850. Don’t remember the techs name that helped us out but he was extremely knowledgeable and helpful.

Dianna Best

★★★★★

2 years ago

Shout out to Patrick and the other man that was working on 8.2. They were both a huge help with my husband getting my daughters car back on the road. You were both great!! Thanks so much!❤️

Brian Ostler

★★★★★

2 years ago

Excellent service! Alternator blew up a block up and I rolled into their parking lot. It was a week long job rebuilding because I didn't have the tools from home over 2,000 miles away. They loaned me what they could, and got my alternator from Harrisburg overnight. Even gave me a water when I was burning up from the heat. If i could give them more stars, I would. Give all these guys a raise!!

Austin Halpin

★★★★★

a year ago

Andrew is the MAN. I needed a new battery, he was extremely knowledgeable and very helpful, Start to finish. I have never had a more positive AutoZone experience.

Varmutant Vibes

★★★★★

2 years ago

Very pleased with the professionalism and customer service provided by Dalton (the other individual there was also helpful, but I didn't get his name). It was nice to work with someone who is knowledgeable and skilled.

Courtney D

★★★★★

3 years ago

My car battery died and I needed to find a place that could replace it. I called to make sure they had my battery and would install it. I called this facility and Richard picked up. Once I got there they already had a game plan of seeing if my battery was there and making sure they had the correct brand (he came out and checked the battery I had). Great staff, fast friendly service. Richard also helped me install my back windshield wiper blade with no complaint. Highly recommend this facility. Keep up the great team work

Alicia M

★☆☆☆☆

a year ago

Probably should hire people based more on experience vs just if they have a heart beat. It’s pretty bad when the associates don’t know how to use the scanner to check the codes 🤦🏻‍♀️

Anngel Caban

★★★★★

7 months ago

Needed Breaks Cortez was knowledgeable and very helpful. This wasnt rhe first time he waited on me. Everytime I come he goes above and beyond. I appreciate him and hope you all know that's a good employee

Deanne M. North

★★★★★

8 months ago

I want to send a huge thank you and shout out to Excellent Customer service from Richard! He also is a good Samaritan and helped us with a flat tire today! Your kindness isn't forgotten.. 💯

Brendan Bilo

★★★★★

3 months ago

Bad battery, went in and got a free battery check to confirm the issue, nice guy got me all set with a fresh battery (free installation), no pushy selling or anything. I recommend these guys highly

Aaron L.

★☆☆☆☆

3 months ago

Three trips in two days, each trip sent me home with the wrong sized part. Sales rep told me, "I don't know, I just sell parts," then proceeded to tell me all about his favorite handgun and that he's trained for head shots, not warning shots. So. If you need a hitman, go to autozone. If you need help with your car, I think you'll have better luck at Arby's.

Matthew Andrade

★☆☆☆☆

4 months ago

After checking the website and seeing the part I needed was in stock, I drove there to get it. Of course it wasn't in stock. I should've known better because this was the fourth time this has happened for the location. I paid and ordered the part and was told it would be there that night. After visiting them again, the part wasn't there. The employee apologized saying they sent it to the hub store instead by accident. Assuring me it would be there in the morning. After going there a third time to get my part, it still wasn't there. I was told it would be in around 6 pm on the final delivery. My other half stopped by there at 7pm to pick up the part and the manager said "I don't have the part coming in tonight for you. You are not in the system. After messaging me about the situation I proceeded to call the store to get to the bottom of this. After explaining the events to the manager, she told me it wasn't her fault and the part had just arrived. My other half had just left less than a minute before because was told there's no info of the part coming. Would have gladly waited another hr for the delivery driver to have come. While crying she said if I didn't want the part she would refund my money, but then hung up on me. I've lost 3 hrs worth of travel to and from the store and a days worth of work. And still haven't gotten the part. All of this could've been prevented if the store would have had proper inventory control. So now I'm gonna have to take another hr, and day out of work to go get the part. Hopefully it's actually the right part. I'm not looking for anything free or any type of reimbursement for my time and money lost. But a sorry would be appreciated. Not a crying manager hanging up the phone on me before making things right.

Christopher Bell

★★☆☆☆

a month ago

Not going to lie... Stock is questionable. Staff reluctant to help out. Before going to this autozone the other day, I thought to myself, "Autozones are usually pretty good across the board but every time I go here I walk away feeling like it was a crappy experience... But it can't be that bad. It's a freaking autozone." This time I went there and, yeah. Didn't have what I needed in stock. The help was almost non existent except for one woman. There's other stuff I didn't care for but I don't need to make this review all day. If you need something, I wouldn't say to not go here but...well, this is just my honest review. I'll just use Amazon from now on.

Wolf

★★★★★

2 months ago

Very helpful. Ignore other reviews from others. They're most likely Advance customers. Or come down here where there is O'Reilly's. Everyone if you need something for your vehicle, thesr guys are highly professional and experienced. Yes, they may have hiccups every once in awhile but, 9 times out of 10. They are knowledgeable and very good. I recommend AutoZone as a whole.