AutoZone Auto Parts

C

★★★★★

7 months ago

Just had a really nice experience working with Tori. She helped me resolve a battery issue. She sets the standard for professionalism. Keep up the great work !!!!

gi0ooo

★★★★★

7 months ago

These guys are amazing. I accidentally flooded my engine and they drained most of the oil out of my engine, helped me change my oil, and got my car back on the road after 4 hours of struggling to get it fixed. Thank you Tori, John and there was one more employee but I didn’t catch his name.

ShaOne B (Don't mind if I DO!!!)

★★★★★

3 months ago

Just went into purchase some light bulbs for my truck everything went smooth representative was very knowledgeable

Dora Murphy

★★★★★

8 months ago

Heidi Is the Reason I’ll Always Choose AutoZone! I had to take my car straight to AutoZone after discovering my battery was leaking acid during a stressful morning in heavy rain. I was anxious and overwhelmed, but when I called ahead, Heidi answered and immediately made me feel calm. She looked up the battery I needed, explained the price options, and made sure everything was ready for me when I arrived. Once I got there, I was stunned (in the best way) when Heidi grabbed her tools and installed the new battery herself. No hesitation, just skill, efficiency, and heart. She was young, Latina (like me), and I felt so proud watching her confidently handle something I always assumed only men did. She completely shattered that stereotype and made me feel safe and empowered in the process. Heidi :thank you so much girl. You didn’t just replace my battery. You made me feel seen, respected, and less alone on a really hard day.

Richard Wagner

★★★★★

6 months ago

Morris did a great job in helping me. Turned out to be more difficult but he kept working to make it right.

Michael Kiker

★☆☆☆☆

6 months ago

Customer service is good. Order delayed when said it was to be delivered next day. Now I don't have a car to get to work.

Christen Warrington-Broxton

★★★★★

9 months ago

Mr. Donald was fast, knowledgeable, had a great sense of humor, and was incredibly kind. He got my windshield wiper blades picked out, paid for, and on my car in 5 minutes. I will come back to AutoZone again so that I can benefit from Mr. Donald's guidance and joy!

Steve Baysinger

★★★★★

6 months ago

Really great service. Needed a new battery and they had it fine in no time.

Joshua Enos

★★★★★

4 years ago

Went to the location at Patriot Blvd in search of an alternator; they didn't have it in stock but called another location to find one as well as recommending a route that avoided the somewhat bad morning traffic. The second location, just off of Ladson Rd, had the part ready to go. My son and I installed it right in the parking lot. Everyone was very helpful, especially George at the Patriot Blvd location.

Michele L

★★★★★

a year ago

Ben Ells, Great customer service. Tonight after another associate in the store tried to over charge me for a battery and was very rude as if I was wasting his time. Mr. Ben was a blessing for me. I thank God he was in the Ashley phosphate store Tonight instead of the Summerville store. I will be going to his store the next time I'm in need for honesty. Please make him a manger in 2025.

Reagan Reichle

★★★★★

4 months ago

Tori was amazing and kind! It was a great experience.

Justine

★★★★★

a year ago

Morris is the best as far as customer service goes. He was very knowledgeable and helped me solve my problem with ease. Thank you Morris! Ps he deserves a raise

Ivy Evans

★☆☆☆☆

6 months ago

DO NOT GO TO THIS AUTOZONE!!! Was given the wrong fluid for my car which damaged it severely! Ended up costing me twice as much as my initial repair.

Nancy Odom

★★★★★

a year ago

Tory is very awesome, she is the truth I really appreciate her she was so kind and patient with me and help me out!! She did her big one! She deserves a raise!

David

★★★★★

10 months ago

Tori was amazingly knowledgeable and helpful. She’s a gem and you guys are lucky to have her. Thanks Tori!

Sharon Pettigrew

★★★★☆

a year ago

I went to buy some oil and have my engine checked. The Associate explained that he was the only one there at the time so he could leave his post. Once his partner returned he asked, " Are you back?" But the Associate never addressed me or my concerns. He just vanished. We'll what am I to think of that. Rotten Customer Service

Bryce Ethridge

★☆☆☆☆

2 years ago

Just had the worst experience with an Autozone in my 40 years. Sales manager Terrance K. was not of any help. I went in to get some maintenance items and replace a battery less than a year old with a dead cell. He was argumentative about replacing the battery even when his tester also shows the battery as bad. I was required to leave the battery with them for 1.5 hours (its still currently there on the charger even though it's only 1.54 VDC with no load). When looking up my customer info, he chose the wrong customer and would not put the correct customer information. He would not even use a pen to cross off the wrong customer and put my name on the battery I was to leave with him. I had to do so myself! Even when looking up an oil filter, he was putting in an air filter. I was able to google search the correct filter part number quicker than he looked up the filter. Needless to say, once this battery tests badly again and I get my replacement, I will never be coming back. There are too many options around for auto stores with friendly and helpful staff.