Google Reviews
Jenny Coupe
★★★★★
4 months ago
This is the most honest and fair auto repair company I have ever experienced. Over the past 15 years, we have had 6 different cars serviced ranging from electrical, transmission, engine tuning, headlight replacement, brake repair/replacement and every time the services were reasonably priced and high quality. In a few cases, my dealer said I needed a repair and after they inspected the issue they confirmed the repair was not necessary. These guys are the best!
Cynthia McKoy
★★★★★
2 months ago
This was my 2nd service here and I am so impressed with the team. I love the communication and proactive action they took just for me. I called because I needed a battery. They ordered the battery, and I didn't have to leave my car and incur an expense for uber for a ride to work. This place is superior in customer experience and car care.
Claudia Dash
★
☆☆☆☆
4 months ago
I started bringing my car to this body shop and had a couple of repairs that went fine at first, but my experience quickly went downhill when I tried to use my warranty. My warranty company wanted to send the part directly to the shop for them to install, but the shop refused to accept it. Instead, they insisted on buying the part themselves and charged me the full dealer price, even though it was clear they bought it elsewhere at a lower cost. When I questioned this, they admitted that they “had to make money off the part,” which didn’t sit right with me — especially since they wouldn’t provide a receipt for where they purchased it. I also felt pressured because they said I’d be charged to take my car out if I didn’t agree, leaving me with no real choice at the time. Overall, I found their process unclear, not transparent, and not customer-friendly. I normally like to support small businesses, but I personally would not recommend this shop based on my experience. It didn’t feel like they had my best interest in mind, and I’d advise anyone considering repairs here to ask detailed questions upfront and make sure everything is clearly written before agreeing to the work.
Mike Kann
★★★★★
3 weeks ago
Steve & Dereck are first and last contacts you encounter. They without a doubt are the best at what they do. Never a surprise and always completed as promised.
Ed H
★★★★★
6 months ago
i am very happy with the work B & C did on my vehicle. I highly recommend this shop. Take your vehicles here. They were honest about the repair and kept me informed. They handled the warranty paperwork and guaranteed the repair. Its hard to find an honest shop these days. I knew what needed to be done with my vehicle prior to taking it there. I knew the error code and they diagnosed it exactly. They did not try to do unnecessary repairs. They even told me if the error comes back to bring it in. I am very satisfied with their good timely and honest service. I finally found a shop to keep. Ed Howard San Jose CA
Ozzie Leung
★★★★★
6 months ago
I've been using B&C Auto for the past two decades because they have proved to be very trustworthy, which is very rare from my experience. They provide excellent customer service (great to work with, they actually listen to my needs & accommodate them, and are willing to explain the issue/repair with no "hard sell"). I highly recommend this gem!
Nikki G
★★★★★
7 months ago
I own a 2013 Ford Edge and about 8 months ago, the brake pedal started feeling "spongy." I took it to B&C Auto after a friend's referral and Derek told me it was the ABS module. He said he would try to fix it, but warned me if this didn't work, that Ford didn't make a replacement part anymore. Luckily at that time, Derek worked his magic. However, 8 months later the ABS module did go out on me & I returned to B&C Auto to see if Derek could help because now I was stuck with a car with low miles that was completely undrivable. Derek went above & beyond. He researched several places spending his valuable time and energy, even losing sleep trying to find a ABS module for my Ford. It took 1 1/2 months! So many times he could have told me it wasn't possible, but he never gave up. Today, I have my Ford back & running in great condition thanks to Derek, whom I am forever grateful!
Justin Yeakel
★★★★★
a month ago
They are great - I’ve been going there for years, and they are always honest about what repairs I need and can hold off on.
Terri Henry
★★★★★
Edited a year ago
My experience with this auto repair shop was highly positive. Their efficient and reliable service, combined with their knowledgeable mechanics and excellent communication, made for a satisfying customer experience. The overall quality of work and professionalism is first rate. I will definitely be returning to this shop for future auto repairs and would recommend it to others in need of a trustworthy and competent service provider.
Henry “Richard” fuller
★★★★★
9 months ago
This place was great took a car that just sitting in friend car port and we decide to see if it was still driveable. We'll the gentlemen that met with me when the car was drop off was very knowledgeable of cars,took the time to pull the car into his shop to check on basic stuff,well ended with bad news which wasn't to bad because we knew the car was in bad shape.he discuss with me that it would be wise to get rid of car because of major damage to the engine which I felt was being very straight and to the point which s ave me alot of money and then told he would wave the normal charge for checking out the car which made me feel there are honest mechanics still working in this field.if u won't a honest mechanics to work on your car I would recommend B & C Auto Center 100%
Dean Paganelis
★★★★★
a year ago
I took my car in to change the timing belt, water pump, and all the other belts as well. B&C Auto did a nice job and had it all done in about 3 hours. The manager Steve gave me a detailed account of how things went and even saved all the old parts for me (which I had forgotten to remind him when I brought the car in). I would recommend them without hesitation.
R Spencer
★★★★★
a year ago
I've been a patron of B&C Auto Center for several years. Steve & Derrick have always been straight forward and honest in only suggesting needed services and/or repairs without trying to add unnecessary ones. I haven't compared labor rates in a while, but even if B&C aren't the lowest, they're definitely worth it.
Kristen Parish
★★★★★
Edited a year ago
This was our third time going to B & C and we were once again very satisfied with our service. They were able to take our vehicle in right away and get the problem sorted out very quickly. Working with Steve in the front office was great and we always feel as though we’re getting honest and practical advice. We never feel as though we’re being upsold on products and services, like they do at the dealerships. They had our car issue diagnosed, repaired and back to us in about a day. They’re a small, local business that provides great service. We would definitely recommend B & C to people for their auto repair needs and would happily use them again when the need arises for us. Support your local businesses!!
Nora Ho
★★★★★
a year ago
Staff is courteous and helpful. They helped me move my car to the front of the B & C Repair Shop. Steve gave me a quote for needed services and also explained their findings. There was no scare tactics of be sure to bring your car back for a, b, and c. This will be my Go -To Shop for all my auto needs!
Bruce Reyes-Chow
★★★★★
2 years ago
We just moved into the area and asked some friends for auto mechanic referrals, B&C was the one we went with and we have been thrilled. We have an older Ford Ranger that needs a little TLC occasionally, and B&C have been great. The prices are fair, work well done, and promises kept. Zero hesitation in recommending them for your auto work.
Elizabeth Williams
★★★★★
2 years ago
B&C has been our auto service and repair center for more than a decade. They have a Great front office and great team of mechanics. Steve is honest and accommodating. I never question B&C’s recommendations nor their pricing because they are always fair and always do great work. Appointment turnarounds and services are provided quickly and efficiently. I highly recommend bringing B&C your Hondas of all models and years.
Patrick Samuels (Pat)
★★★★★
Edited 9 months ago
B&C auto is a great place to take your vehicle, they are accommodating, kind and professional. They are honest, good people who make an effort to get to know their clients. They treat me like they want me to return and I do. My vehicle is always performing better after a trip to this shop and their quality work.
Neeco Dee
★★★★★
2 years ago
I affectionately call this shop my little Dukes of Hazzard shop. Just good old boys doing a good old job at what they do best, mechanical repairs! It was done in a very timely manner, The communication was immaculate, and so far so good and I've had my vehicle back for at least 3 days. The only thing I could probably critique is it would be nice to have some type of little shuttle service. I walked two and a half hours to get back home after dropping off my car. But other than that I have really no complaints they repaired a water pump on my car which was an extensive job! And so far so good. Highly recommend
Nicolas GANGNANT
★★★★★
Edited a year ago
Great work, great people, trustworthy, I totally recommend them. Update: They’ve been taking care of our cars for over a year, and the service has consistently been outstanding! Plus, Steve is such a great guy!
Juliana Tuttle
★★★★★
4 years ago
1st time customer, definitely won't be the last time. Recommended by a family member and I am thoroughly impressed. I took my car to 2 different mechanics who couldn't figure out what was wrong with it. B&C auto was able to diagnose and fix the problem at a fair price. And the employees were very pleasant to work with. Two thumbs up and 5 stars from me.
