Basney BMW

Christopher Buckner

★★★★★

2 months ago

This was the best car buying experience I have ever had. Shawn was honest and incredibly helpful. Thank you everyone!

Jody Kendall

★★★★★

4 months ago

Tim and Dean definitely made the car buying process smooth. Very honest and professional with the customers. Highly recommended

m N

★★★★★

4 years ago

Fantastic staff, service and results! Denny is absolutely wonderful. From start to finish, he made the process of designing and acquiring my new build - fun and seamless 🤩 Also, the service staff / mechanics / body shop at Basney BMW are top notch. As the daughter of a mechanic, I know very well just how challenging and grueling the work is, that these people do. I have always received the best, thorough and honest service here and recommend them without reservation.

Jennifer Piraino

★★★★★

11 months ago

My recent experience buying a car at Basney BMW was wonderful! Everyone was super friendly and made my first BMW purchase process a breeze. Denny and Dean were so helpful, never pushy, and very knowledgeable. They really took the time to explain features and details which made me feel comfortable during the whole process. Everything from the test drive to the paperwork went smoothly, and I never felt rushed or pressured. It's obvious they care and they want everyone to be happy with their purchase. I know I am and I am having SO much fun driving my BMW. If you’re looking for a great dealership experience, check out Basney BMW!

Sarah Witty

★★★★★

4 months ago

Basney BMW is exactly how you would expect a luxury dealership to be. Customer service was exceptional from start to finish. Thank you, Denny, and the Basney BMW team!

Josh Parks

★★★★★

5 months ago

I'm in the process of moving to Elkhart and have had issues with the BMW dealer in the area I am moving from (BMW Louisville.) That being said I have an extended warranty that is expiring and Eric helped me take care of any concerns I had before it was too late. They did a great job and made sure I had a loaner to use while my car was in the shop.

Jack Brucken

★★★★★

6 months ago

I recently bought a Certified Pre-Owned BMW 330i from Denny, and the experience was excellent from start to finish. Denny was incredible to work with—professional, helpful, and made the entire process smooth and easy. I purchased the car from out of state and drove up to pick it up, and everything went exactly as promised. The dealer was great, the car is fantastic, and the overall experience couldn’t have been better. I highly recommend Denny and this dealership to anyone in the market for a BMW!

Lorinda Hagedorn

★★★★★

a month ago

Everyone at Basney BMW makes me feel like I’m the most important customer they have. They do quality work without trying to sell me services I don’t need and they sell a quality product that they stand behind.

jay2434

★★★★★

a year ago

Purchased a used 2021 BMW 530I. The purchase was seamless, without problems or attempting to sell me add-ons that I didn't need. Had a small issue with a tire after the purchase which the dealership resolved quickly. I would recommend Basney and I will return for my next purchase.

Omer siddiqui

★★★★★

4 months ago

Recently bought a vehicle through Basney BMW -while being out of state. Absolutely seamless and stress-free process, I worked with Tim, he was one of a kind with the amount of help and answers he gave. I highly recommend this dealer to anyone looking to pounce on a deal right away while getting the best sales help!

C P

★★★★★

9 months ago

We had a great experience at Basney BMW! We had done our research and were positive that we wanted a BMW, but weren’t sure exactly which one. Denny, our salesman, was not pushy and was very informative about the different models available. We had our custom BMW built (with many revisions on our part) and it is everything we hoped and dreamed it would be; it’s an amazing automobile! From beginning to end, it was a flawless experience, and we never felt that we were ‘bothering’ anyone with our endless questions. In addition to being very pleased with our final product, Denny took lots of time to show us our SUV’s various capabilities and operational functions before we left the dealership. We were never rushed or pressured, and throughout the transaction always felt very supported. It seemed like they were almost as excited as we were when our new BMW was delivered! We are very happy customers!

Asia Gunter

★★★★★

5 months ago

i have never actually serviced here as i don’t live near by. however, i showed up here before service department opened one morning looking to get my tire aired up, i was assisted very quickly without question. the staff was very kind and friendly and did not hesitate to help me. greatly appreciated as i had a 60 mile journey to get to my home dealer

Glenn Bell

★★★★★

3 months ago

Chad the GM is phenomenal, My Salesman Denny was amazing. The service manager Dean is amazing. I could not be more happier with a dealership so far. I will definitely recommend you checking them out. Feel free to tell them I sent you.

Salvador Rivera-Alvarez

★☆☆☆☆

2 months ago

Purchased a new (not used) BMW. With under 3,000 miles the car is already experiencing terrible service issues and faulty parts. The service experience does not redeem the scale of the issue. 100% do not recommend; had better service with Gurley Leep Nissan when they were still producing Maximas.

Joshua Gillen

★★★★★

3 weeks ago

This was by far and away the most pleasurable experience I have had purchasing a vehicle. My wife and I went to look at a CPO BMW on a whim. We weren't chased through the parking lot by some pushy salesman. We were actually greeted by Denny when we walked in the showroom. He asked what we were looking at/for. He got the keys and gave us a quick but thorough introduction to the car and told us to take it for a drive. ZERO pressure, just casual conversation. When we came back, he asked some of the typical questions you would expect. I was honestly hesitant at first, but Denny made it very easy and made us feel at home. When we got back, we looked at the value of our trade and what the potential numbers would be. I asked him if we could talk it over at lunch, he told us to take the car, go have a bite to eat and come back. After a short lunch and some conversation my wive had fallen in love with the car. Fast forward to Monday at 5:00 and we were there finalizing the paperwork with Dean. Again, a true pleasure to work with. Dean was not your typical Finance manager. Not once did he attempt to push the unneeded "extras" that most dealerships try to hide. He was actually very upfront and honest with things that were not needed. We are definitely satisfied customers.

Salvador Rivera-Alvarez

★☆☆☆☆

a month ago

The biggest mistake I made was putting my trust into this supposed “high-end” brand. Not even at 5,000 miles and the car has been repaired a total of three times for check-engine light issues. O2 sensors replaced, catalytic converter replaced; and they act like this is normal. Dean, the service manager, is quick to make everything the purchasers problem; I bought this car new as a career professional expecting no issues to use it for travel, but he will push you to source a rental for what is clearly a BMW issue. This was a complete nightmare and it hasn’t ended. Everyone please stay away, it’s not worth the risk. Also apparently Dean says crappy headlights are normal; but they won’t tell you that before the checkout counter. Only that the info sheet acknowledging the issue is a “secret”

Kevin Simmons

★★★★★

2 months ago

Basney BMW is great. Enjoyed ordering new vehicles with Dennis Moss helping us with our new car purchase. My wife and I have bought 3 new BMW in 3 years. I can’t thank Dennis enough for answering our questions throughout the sale. Amazing dealership.