Batteries Plus

EXODIA! OBLITERATE!!

★★★★★

4 months ago

My S23 needed a new battery. It showed up when they said it would. Repair was fast.

Jay Cady

★★★★★

a year ago

I purchased two batteries for my truck today 11/18/24. The service I received was the very best I have received from Batteries Plus. Gary installed the batteries in a very timely manner with care and respect to my truck. Very Professional Man. Thank You for your due diligence. Jay Cady

john walters

★★★★★

2 years ago

I had an insurance claim to fix the screen of my phone. Dealing with the insurance was extremely frustrating. I was very upset when I took my phone in expecting more of a hassle. When I wnt to the valley batteries plus and they were awesome! The guy was super friendly and very helpful. He went way above and beyond to get my phone fixed quickly and correctly! He turned a bad experience into a great one. I was more than satisfied with the work that was done. Definitely recommend!

Tim t

★★★★★

a year ago

Absolutely awesome customer service ! I tht my battery was low for my Cadillac key fob which they replaced . Turned out to be a bad contact. I was stuck in the parking lot w a no key fob detected . He scanned my car found and showed me how to bypass it then adjusted the contact inside the fob and fixed the issue w no charge ! 3rd visit here and have been impressed everytime 5 stars +++ Thank you!!

Daniel Boleneus

★★★★★

Edited a year ago

Edit: My second time in here for s broken phone screen (apparently I am VERY clumsy with my phone) and I got the SAME level of amazing service. My phone is good as new and the insurance covered everything. What a SUPER group of people and I cannot thank, enough, Swan, Vanessa, and Alic fixed my phone with a smile and a level of care that rivals what we strive for at my dental office. Still a customer for life. T-Mobile suggested a location on the South Hill over Batteries+, but I will send everyone I can to THIS location for all their repair and battery needs! Thank you guys! What a fantastic experience! I filed a claim with T-Mobile when my phone quit working and just had a flickering screen. One option was to have a same-day repair attempt. I figured, "well, why the heck not?" as I had nothing to lose from trying. Even if they were unable to repair my phone, I still had the option to get a new one sent. I decided to try for the best. Because I filed an insurance claim, my full repair cost me $30 + tax. Replacement would have cost $99 + tax. It was SOOOO easy. I made my appointment, walked right in, was greeted by friendly smiling people, answered a couple simple questions, was told to come back in about an hour and a half, and reclaim my phone. I came back and the darn thing was fixed! Fast, friendly, and totally effective without any pre-conceived expectation from me. If you have a phone issue, use your insurance through your cell provider, then take it to Batteries/Bulbs+ and their expert tech will bust their butt to make it right. Customer for life!

Terry Haile

★★★★★

a year ago

Hi...I ordered online and in less than an hour I received an email stating that my battery was ready to pick up. The lady clerk was very nice and helpful and the transaction was quick and easy.

Oliver Em

★★☆☆☆

a year ago

The only certified Samsung repair shop in the area and their Samsung system is constantly going down and otherwise causing problems. In addition to ongoing staff miscommunications, I've driven my girlfriend out here 3 times now, hoping for anything: First we came out without calling or making an appointment, our bad. They say if we make an appointment, it should be done within a week. Second, we tried to make an appointment but their online system wasn't updated with her phone (even though they do service them). We called and they said we could drop in. So we drop in, and then are told "no, you NEED an appointment" and that it will now take 2 weeks. They make an appointment a week out. We are here for the 3rd time. It has been 30 minutes and the "PoS system isn't working" and I'm starting to think it would be easier to just replace the thing.

Ashley Gilliland

★★★★★

2 years ago

I needed a new battery for my truck, I went to 3 different places that wanted to over charge me or wouldn’t help me. The ease of ordering online and selecting install was amazing. And when I arrived the guy who helped me was so nice and informative. I won’t go anywhere else after my experience.

Jacob Durant

★★★★★

a year ago

Best customer service experience I've had in a while. Swan went the extra mile and really enjoyed the work and gave me some more tips for cheap fixes on areas damaged on my phone.

Allan Roy

★★★★★

2 years ago

Batteries Plus helped me with a new car key. I was initially told it would take 2 weeks to receive my new key, but it was delivered to the store in just a few days. They cut, programmed, and tested my new key very quickly. I enjoyed the clean store and friendly staff who provided great information and conversation.

Holly Swink

★★★★★

a year ago

Amazing customer service. Fantastic help fixing my shattered cell phone.

Marjorie Mero

★★★★★

2 years ago

We stopped in and felt most welcomed by the staff member (tall man). He was very knowledgeable and helped us with all our needs while keeping others needing help engaged so they did not feel ignored. We will go there again.

Leah Foster

★★★★★

5 years ago

Brandon was 100% helpful when I needed a phone looked at and possibly fixed. He took the time to explain to me what needed to be fixed and how much it would cost. I really appreciated his patience and his kindness with me having to leave for an appointment and come back. He really is great at his job! Would definitely visit again to have him help me with my phone!

Christopher Leamons

★★★★★

2 years ago

I didn't expect to get my S22 Ultra back within the same day. I got my phone back in less than 3 hours! They are open seven days a week. They also cleaned out the charge port, and all the dust build up around the speakers. 100% recommended.

Joe Murray

★★★★★

3 years ago

Jeff was beyond helpful. Great price on agreat battery. Best of all installed new battery at no charge. Oh yeah outside temperature was 16 degrees. Asked to borrow tools to install and he took it from there. They have a customer for life. Thank you very much for a great experience.

N McCrea (Spokane Asphalt)

★★★★★

6 years ago

Last night my daughter came over and said her phone wouldn't charge. She was upset. We called Batteries Plus and they said come on down and we can diagnose it. She did and they said the charger port needed cleaning which they did for her at no charge. Also sold her a new charger at a discounted price. She left very happy and satisfied. Thank you so much for your excellent service. I am so appreciative. I highly recommend your business and your customer service was super. You were awesome. Thank you.

Corinne Hunt

★★★★★

2 years ago

Always pleased with the service. We were especially thrilled with the time, expertise and patience Gary used to program our replacement fob. Thank you! Highly recommended for whatever your needs!