Bavaria Auto LLC

charmynedixon

★★★★★

2 months ago

I absolutely love Douglas and his crew..they work on my 2 Audi’s and Benz with no issues. I highly recommend them!! A pleasure to work with and reasonably priced!

Blocker Block

★☆☆☆☆

3 months ago

No Star.This shop does not stand behind their work, took my AMG there 4 times for same issue finally got refund for work they could not complete. Now another issue, I find they installed wrong part AC compressor. Mercedes dealership found the issue and now Doug wants me to bring it back to him for "warranty repair" after Benz foud the issue:That Bavaria installed an AC compressor that is sitting on the frame of the car. I noted this noise and rattling issue the day I picked Up the car. No reaponse until now, when rework is being done by Benz. Who would bring their car back to the same shop after the Brand dealership finds a mistake another shop made that refused or was incapable of repairing in the first place. Now he says dealership is charging me too much after I ask for a refund. Now they dont want to pay for the work Benz did to repair their mistake. Dont go here.Wow! Go to the dealership, please its not worth it.

Myasia Peyton

★★★★★

a month ago

Finally found a trusted shop to work on my BMW that’s not overcharging me! Thank you guys so much for working on my car last minute & being extremely helpful and knowledgeable!

Christy Perry

★★★★★

10 months ago

So, I haven’t lived in VA very long. When I moved up here, I was directed to a dealership to purchase an Audi Q5. That turned out to be disastrous. Then for my first oil change I was again directed to a reputable garage which again turned out to be a nightmare! But then a knight in shining armor, Bavaria, came along and took away all my fears I had in mechanics and garages. They are friendly, courteous and professional. Thorough, honest and affordable. They are quick to get the job done! I will never take my car anywhere else!!! Deserve more than 5 stars! 🤩🤩 C. Summerall

Jada Nelson

★★★★★

10 months ago

Ever since I moved to this area Bavaria auto is the only place I will take my BMW, every experience is better than the last and my car and I are grateful for the great service Douglas provides. He finds issues I don’t even know exist and has saved my car many times over. I have never met someone who knows bmws like Doug and I definitely recommend anyone with a German car to take their car here!

Robert Bailey

★★★★★

5 months ago

Knowledgeable team that accurately assesses the issue and fixes it in a professional and cost-effective efficient manner. Well-versed in classic Mercedes.

Keny Matute

★★★★★

a year ago

I have a BMW that was having some issues. I had came across Bavaria Auto and decided to take my BMW there to get it fixed. There I met Douglas. He's an amazing guy and knows what he is doing. He was great when it came to pricing and fixing the problem on my BMW. My BMW is running great now. I recommend others with BMW's to go here too. I will definitely be going back.

Sean Flint

★★★★★

10 months ago

In my search for a mechanic that works on VW’s I was recommended people/places by family/friends, tried the VW dealership, and searched google/yelp. Bavaria Auto beat all of them. So relieved to have found them, they far exceeded my expectations and you should definitely bring your vehicles to them.

Cameron Mitchell

★★★★★

3 years ago

Bavaria is a great place to take your vehicle. The pricing is very reasonable and the service is dealership quality or better. The did a great job on my Audi and even though they typically work on foreign cars, they took time to work on my Ram truck and did an outstanding job. I'm definitely taking my car back there if I have any issues.

Davi Akeredolu

★★★★★

4 years ago

I took my 2006 Mercedes Benz S500 to Bavaria Auto for transmission service after shopping around for a decent trustworthy mechanic that will do a good job. I found it in Douglas the manager who not only took pictures of what was done but also saved me the old parts as confirmation. He explained everything in detail and showed me the faulty codes and compared their prices to the Mercedes Benz dealership. Although I paid more than what I original planned because of other faults that was found. Overall I am very pleased and I will highly recommend them for your German cars.

John Bell

★★★★★

6 years ago

Bavaria Auto is superb in all respect. Professional, courteous and quality service! Douglas diagnosed my two car problems and provided clear and specific recommendation to correct the issues at a very realistic price. The work was completed in a professional and quality manner. Douglas is very honest and does not pressure you. I will be having all my auto service and repairs done by Douglas.

James Osbourne

★★★★★

4 years ago

My father has gone to Bavaria Auto for years and now I know why he’s so satisfied with them! Douglas performed the requested maintenance on the car but even after that, he went above and beyond by fixing a ding I had due to a hit and run and ALSO fixed an issue I had forgotten to notify him of. I would definitely recommend him or any of his associates if your looking for good value!

Michael Shuman

★★★★★

3 years ago

Douglas has been my reliable and trusted mechanic for 3 years. I always appreciate the time he spends with me to make sure I’m comfortable with the servicing and repair options. He once discovered that I was overcharged, told me about it on his own after the bill was paid, and then mailed me a check for the difference. Above and beyond service. Thank you Douglas for your professionalism. Bring your German car to him!!

Louis Eichenbaum

★★★★★

2 years ago

Just discovered this place. Took my BMW there for some major work. Douglas is fantastic. He knows BMWs. He was very transparent about cost and was able to fix all the issues with my car. My BMW is running great now. I will be taking it here from now on.

R McRae

★★★★★

2 years ago

Absolutely the best independent Mercedes Benz tech in the area. Honest, upfront, pricing is fair, and quality work. 10/10 would recommend. After any quote from the dealership, call Bavaria Auto.

Marco

★★★★★

4 years ago

Bavaria Auto is the best value for money European car repair shop in the area. I had very bad experiences with similar shops in Richmond. Doug gives you every detail of what it will take to repair your vehicle and offer you the cheapest to costly options and allow you to choose the coarse of action yo want to take. His prices are the most reasonable and level of detail he provides after his diagnostics are very revealing of his knowledge. I will not take me car to any other repair shop. I will wait on Doug.

Carven Cheung

★★★★★

5 years ago

I strongly recommend Bavaria Auto LLC to all European car enthusiasts. I spent over $7000 on my vehicle at another "BMW & Mini" specialist repair shop in Richmond and they did not fix my low fuel pressure issue. They only wanted to spend my money and replaced part after part. My car still had the same issue, furthermore, they did additional damage to the fuel system. At the end, they told me to get a new engine for my car because they could not handle the problem. On the other hand, Doug at Bavaria Auto took the time to properly diagnose and figure out the real issue of the failed junction box. I spent $778 and fixed the issue which has been a mystery to the other place called themselves Beamer Rescue. I am very happy with the service at Bavaria Auto and will definitely use them again.