Bayway Cadillac Auto Service

Rating: ★★★★☆ 4 / 5 (31 Reviews)

Bayway Cadillac Auto Service is a Car Repair located in Bayway Cadillac Auto Service, 16785 I-45 Suite 101, The Woodlands, TX 77385

You can reach Bayway Cadillac Auto Service through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–8 PM)
Tuesday: Open (7 AM–8 PM)
Wednesday: Open (7 AM–8 PM)
Thursday: Open (7 AM–8 PM)
Friday: Open (7 AM–8 PM)
Saturday: Open (8 AM–3 PM)
Sunday: Closed

Reviews

Frances Morado

I had called Tuesday morning because I noticed my rear passenger tire was slowly leaking air. We have a tire warranty that expires in a few weeks so I figured I would go and take advantage of the warranty we paid. I sat in the lobby for two hours, only to be told that the problem is the valve stem and that this was not covered unless the whole tire is changed out. The tire couldn’t be changed because supposedly it is beyond the tread amount of 3/32, which is hard to believe since this tire was replaced just last year. I was given a quote of $170.69, to change the valve stem. Today I called Discount Tire because my tire is even more low on air, and when I asked “how much?”, you know what the response was….”There is no charge ma’am, we will take care of you, just come on in.” Unfortunately, my husband is living out of town for a year due to work and I am by myself with three kids trying to manage these things and I know that dealerships see women with small children and just see dollar signs because they think we are ignorant. Well maybe that should start changing, because this lady right here knows that a package of valve stems (multiple in the package) costs less than $10. I don’t have the tools necessary to get the car jacked up and change the valve stem or I’d do it myself. Charging $170.69 for this is blasphemy and you ought to be ashamed of yourselves. Like I tell my children everyday…”Do better and be better, so this world can be a better place!” I challenge you to do the same Bayway! Oh and the cherry on top…they didn’t even air the tires. What a waste of 2 hours.
★☆☆☆☆ 5 months ago

Mary Rogers

Horrible service. 3hrs for an inspection and unable to locate my vehicle.
★☆☆☆☆ 5 months ago

Chuck Bell

Professional, vehicle in and out quickly. Got it back clean.
★★★★★ a year ago

Leslie M. Haddock

WORST dealership ever!!! They are GREAT when BUYING your car BUT any routine maintenance service TAKES FOREVER and NO loaner cars unless you book a MONTH in advance and even then sometimes you get there and they say “I’m so sorry but we don’t have a loaner available!” So if paying $120,000.00+ for a car GO ELSEWHERE!!! Northside Lexus and Mercedes dealerships are fantastic!!!
★☆☆☆☆ a year ago

Joel Kelley

★★★★★ 2 years ago

Jessica B.

True luxury experience. Everyone was so friendly!
★★★★★ 2 years ago

Leah Medley

always helpful and attentive. they make your wait comfortable. the loaner was awesome.
★★★★★ 2 years ago

Jeffrey Briggs

Great! Randal & John have been awesome for a small job of just changing a wheel. Excellent customer service!
★★★★★ 2 years ago

Faisal Amin

We were visiting from out of town and needed help urgently. Or service advisor, Spear, was very accommodating, got our vehicle in, completed the repairs in a day and kept us up to date in progress. Thanks Spear!
★★★★★ 2 years ago