About Business
Conveniently located in Des Moines, IA, Beckley Automotive Services has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Auto electrical service, making them a top-choice Car Repair specialist in Des Moines. Backed by 1382 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Des Moines, IA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Beckley Automotive Services is the go-to destination for quality and service in Des Moines, IA.
Google Reviews
Mo Hasan
★★
☆☆☆
a month ago
As a new customer, I was disappointed with the overall experience. From the start, communication was lacking. When I dropped off my car, I wasn’t greeted and had to wait while advisors finished phone calls just to hand over my keys. Throughout the process, my assigned service advisor never proactively called me — all updates came via text, including a $5,000+ repair estimate, which felt impersonal for such a large amount. After approving $1,500 in priority repair (throttle to body hose), I received no updates about part being delayed until I called myself. I had to track the shipment on my own using a screenshot they uploaded after I inquired. When the car was finally ready, it stalled as I tried to leave the lot. The advisor briefly took it back, then said it “computer just needed to re-learn,” but the car is still shaking at startup 48 hours later. I felt more like a burden than a customer. Clear communication and basic follow-ups would have made a big difference and kept me a customer with them. Tim was the only staff member who was consistently helpful and responsive, which is why this is a two-star review instead of one. While I don’t mind paying for quality repairs, I prefer transparent pricing and actual conversations — especially when spending thousands of dollars. But they wont care..one bad review vs 1.8K im sure theyll just move on to reviewing golf packages in Costa Rica infront of other customers like they did with me
Corey Suckow
★★★★★
a month ago
I had the timing belt replaced on my 2013 TDI Passat. I scheduled a couple of weeks out, and they got it done the same day that I dropped it off. The staff was very professional, and I was informed of all pricing and services the whole way through. The price was also very reasonable; two other places quoted $500 to $1000 more, respectively, for the same job. If I have any other maintenance needs on this car or any other Euro car, I will come straight here, no questions asked.
Brian Marovets
★★★★★
a month ago
Was recommended to Beckleys by a friend who told me he trusts their honest quality work. My recent experience with them was great. Brought in my Mercedes for suspension work and the final bill was less than expected as they found some of the additional work wasn't needed. This kind of shop is hard to find. Definately will be a repeat customer.
Mike Hueholt
★★★★★
a month ago
This was my first experience with Beckley Automotive and I was very happy. I will return as a customer. I specifically liked the completeness of communication by the service advisor using their app to approve or decline services. Since I have a fleet of vehicles I have a lot of experience with auto repair shops and I would rate this one as great!
Omer H.
★★★★★
3 weeks ago
This is what I can say, they definitely live and work on these CORE values , compassion, openness, respect, excellence. Special thanks for the driver who does his job perfectly well and they will know why, for his steping in do somthing for me that I will remeber for rest of the my life. I am strongly recommending this shop too anybody who whant auto service.
teresa savage
★★★★★
2 months ago
Beckley Automotive Services always has great customer service, timely appointments and completes the work in a timely manner. They also provide shuttle service and lock boxes for convenient pick-up after hours. They never try to sell me more then I need done at the time.
Curt Sindelar
★★★★★
Edited a month ago
Great service and reasonable prices! Very happy with my experience. Bonus that they offered free transportation to and from my home while my vehicle was being repaired!
Brian Rath
★★★★★
a month ago
The team at Beckley has done an excellent job with scheduling & servicing my 2001 Toyota 4-Runner. They always provide thorough documentation and recommendations (with photographs) of repairs that should be prioritized. Highly recommend this shop for quality service.
Bri Rosales
★★★★★
5 months ago
I would go to Beckley again for any car needs I have! They got me in same day I called and worked fast and amazing. They are the most reasonable priced out of everyone else for a alignment, and my car is running wonderful! Super grateful. Awesome customer service as well, they made sure I was aware on what they did and emailed me the receipt along with information they gave in person.
Adam Severson
★★★★★
6 months ago
I had Beckley work on two of my cars recently and have had a fantastic experience with both services. With an older Mitsubishi Montero that I purchased as a project needing a comprehensive look-over, I received a fair and honest evaluation of the car’s condition and received detail about parts needing replaced and addressed. With the other service on a Lotus Evora needing a clutch/brake fluid replacement, not only was the fluid replaced at a reasonable price, but they also fixed a separate issue with the vehicle and left my car in a better state than when I dropped it off. I’ll continue to trust Beckley for any automotive needs for any vehicle types.
Sara Rozen
★★★★★
2 months ago
I have been taking my vehicles to Beckley’s for a few years and have always had a pleasant easy quick experience. Drop the car off, get it back same day. Shuttle service is convenient too.
Steve Jun
★★★★★
3 months ago
Beckley did an awesome job providing a detailed report as well as a phone call to walk me through my VW ATLAS pre purchase inspection. As an out of state buyer they gave me great confidence in buying my vehicle. Highly recommend them.
Anand Reddy
★★★★★
a month ago
Reception staff Mike was pleasant, went through the past service history of the Vehicle. Agreed to get work done by 2 PM as requested. He arranged courtesy vehicle to drop me off & pick mec up to the Garage.He went over today’s service work, gave estimate for future needed work!
Randy Adams
★★★★★
5 months ago
I am more than pleased with the service I received. Vehicle needed scanned for park brake issue, they were able to scan it recalibrate actuators and clear codes. They didn’t try to upsale me on services I didn’t ask for. I authorized 250.00 when I dropped the vehicle off and when I picked vehicle up the bill was 110.00. Felt great finding a qualified shop that charged a reasonable price.
John Dickinson
★★★★★
Edited a month ago
Had a transmission fluid change and already notice that my Audi A4 shifts more smoothly. Service was quick and much more affordable than what a dealership would have offered me. The shuttle service is extremely convenient as well, and makes car repairs less of a hassle. Have been recommending Beckly to all of my friends who own German vehicles.
Anthony
★★★★
☆
5 months ago
Overall good experience with Beckley auto. Able to drop off and pick up after hours. Tim made sure to call and advise on repairs needed, they were very thorough and honest when issue wasn't immediately fixed. They weren't able to fix a logic issue with the TCM but informed me about the TSB that the dealership could use to fix the issue and didn't charge when the repair didn't stick. Price feels very fair. Will be back for future issues that may arise with my car.
Ed Minnick
★★★★★
3 weeks ago
Good experience. Beckley has always treated us right. I can always trust their intentions and suggestions. Mike took good care of us this time too!
Monika Suljic
★★★★★
4 months ago
Took my Porsche to get an oil change here and they finished within an hour of bringing it there. They were all very professional, honest and friendly. I will continue to trust Buckley Automotive with any future needs for my car. I will be recommending them to family and friends!
Johnny Moller
★★★★★
2 weeks ago
I have serviced three different cars here, and they know what they are doing. Love the texts with the pictures they send of the diagnosis. They make it easy!
Angela Sadler
★★★★★
4 months ago
I took my car here for the first time wanting them to evaluate a suspension type noise and to change the oil while they had it. Scheduling was easy online, the staff were professional, kind, willing to help. After inspection they determined everything was structurally sound and they researched similar complaints to find that it was a common problem with that make and model, and was not a safety concern. They gave me the option to do nothing or try one of two repairs suggested by the manufacturer. Since it wasn’t a safety issue I had them change the oil and so nothing with the noise. I was so impressed by this auto shop! Conveniently located and shuttle service provided. Will definitely be back in the future!
