Ben's Automotive

Heathan King

★★★★★

3 years ago

I have to say these guys did a great job on my truck. I couldn't ask for more, they might not be cheap, but they are fast, reliable, and communicative. I'll be bringing all my car issues to them in the future.

allen gasser

★★★☆☆

2 years ago

Was putting sidepipes on my van, they said didn't have enough room for Catalitc converter, so they just put the pipi straight to the sidepipes. One pipe is 2 to 3 inches farther toward than the other, welding was extremely good, but the work they promised didn't get done, and didn't even call and let me know.

Nic

★★★★☆

14 years ago

Ben is awesome. Always there, very helpful. Been taking my old car to him for over a year now. He's trustworthy and does a very good job. Be patient if they're busy, just means that they do such a good job that customers come back!

Adam Kelly

★★★★★

2 years ago

Ben worked on my 68 Mustang. It looked good (if you like Hot Rod yellow - like me) but had sat for the best part of twenty years unused by previous owners. Tank of stale gas, carb issues, drums on rear, ceased disks on front etc. A list of things you get from a car sitting for 20 years and having older technology. I wanted Wilwood brakes, electric power steering, new mirrors with indicators, headlights, a long list of changes. Got an estimate and a date to bring it in... Shop was full when I first met with Ben and has stayed that way during my build. Therefore I expected a wait for completion because it was a long list of items. Ben got my car running and 90% done so we could (safely) take it to the Cars for Cause show in town. Returned afterwards for remaining 10% to be completed. There were parts already on the car that were not anticipated (Mk2 spindles for example) and bits of the power steering that got in the way of other things already on the car. Remember those new parts are advertised to work on a stock car, but if it is already modified... they may not fit quite as intended! Ben and Richard communicated these issues as they arose. Kept me in the loop and the options available to resolve them. Those changes involve additional costs, even if it is just labor. Please anticipate that cost changes will happen on a build that involves modifications to a car. Those issues are not Bens fault! I am pretty sure you need a psychic mechanic who can foresee the future, you should look elsewhere. Someone who can adapt to get the job done on your car, Ben's your man! OK, where Ben really shone was in the details of the build. Rather than hard wire the mirror lights, he came up with a slick conductor in the door frame, for example. Simply contact when the door is closed. No wires to break over time. Nice. Listen to Ben, he has good solid ideas about how to do things, just better than you were thinking. Best of all, every time he found an issue he brought it up so it could be resolved. I have confidence Ben had my best interests at heart to leave his shop with a significantly safer car than arrived with him at the start. IE that the existing fuel line at the gas tank, even though braided stainless and looked cool, was not a great solution to ensure that it never leaked. No one needs a gas line leaking. That is why you should carefully listen and consider what he is telling you.

MichaelGarners

★★★★★

8 years ago

Great place with fair to great prices. They'll get your vehicle up and running in short order and will consult you on what needs fixing on the way. Highly recommend. As an aside: if you have a diesel, even an old mechanical one, they will fix it. Real hard to find a good diesel mechanic in Bay County. They did a great job on mine.

julie martin

★★★★★

3 years ago

Well, I didn't love the price, but it is what it is. I needed new air-conditioned in my truck! They diagnosed it. We made an appt 10 days out. They kept us informed of any issues or changes. Very professional. I have cold AC now!

Drowning Felix

★★★★★

a year ago

Only shop I’d ever bring my car to if I can’t do the work myself. The owner is an honest man and I’ve never had a problem he couldn’t fix. Best shop in town hands down.

Steve Shadrix

★★★★★

6 years ago

My family and I had came down for a week of relaxation at the beach. Unfortunately, our ac went out on our vehicle. We called around to several places and most places told us that it would be one to two weeks before they could get to it to fix it. When I called Ben’s I told them the situation and how we only had a few days before we were leaving and needed it fixed ASAP. They were friendly and informative over the phone and gave us a quote over the phone. He told me if I could get the vehicle to his shop that day, which was a wed morning, that he could have it back by Thursday. True to his word he called me Thursday morning and said it was ready to be picked up. They had to replace the compressor and the condenser which is not an easy task. The other thing we was worried about was the warranty. When we went to pick up the vehicle he told us that After we got back home from vacation and had any problems that NAPA honored their warranties and we could take it to them instead of driving 7 hours back to Ben’s. We were very pleased with the whole experience. I would highly recommend Ben’s Automotive. Thanks guys for letting us enjoy our vacation even in a bad situation. We enjoyed that AC for the whole 7 hour trip home !!!

Dante Yanno

★★★★★

2 years ago

This shop is very professional. The recent bad reviews are not accurate in the slightest. My challenger had a blown head gasket I needed fixed. On top of that, I wanted to install a new camshaft, lifters, damper, pushrods, springs, intake, and long tube headers. I’m pretty sure Ben was the one working on it. He told me roughly what it was going to cost and he would call me if they found anything extra that needed replaced in which I would have to give the the go ahead to fix. They called with updates on my car and let me know what was going on during the process. Everything went smooth. They are the only shop I will take my car to. I will be back!

Will Warren

★★★★★

3 years ago

Ben and his techs are great, shaggy in the office is a good guy too. Wise hands aren't cheap for work but cheap work is unwise. That being said they are very knowledgeable and have never sabotaged me for a second visit as some shady mechanics have even known to do. Quality work, worth every penny. You'll know before you pay, no surprises.

William Mallets

★★★★★

4 years ago

The age old saying is that people will always be quick to write a bad review, and seldom will they take the time to write a good one. Well I’m here to say that Ben’s Automotive has earned my trust and respect. I had a last minute change and they were able to reschedule me in a timely manner, and go above and beyond to meet my needs. When I arrived I was greeted by a gentlemen named Richard who was very kind and informative about the appointment and what services they had to offer. They pulled my vehicle in and explained the whole process to me about what had to be done to get my exhaust to work. Then Ben the owner came in and reassured me that he would be able to get the job done and at a very respectful price. 1 hour later and the job was done. The whole time while waiting Richard talked to me about other services they had to offer for some of my other issues with my vehicle. I felt reassured that these gentleman were honest and trustworthy. I’m truly blown away by how amazing the quality of the work and the professionalism I received while at Ben’s. Not only did I get exactly what I wanted but the quality of the welds and craftsmanship truly shows. Ben and his crew are truly talented in their craft. Cars to me are like family. I’ve always had a hard time trusting others to work on my vehicle, but Ben has earned my trust and I will be back!

Justice Ingram

★☆☆☆☆

a year ago

If you are basing your judgement off of the previous 5 star reviews i wouldnt waste your time. I brought my car in to have an axle fixed. I get it back with two flat tires at closing and they had no problem with me driving it off the lot that way. In fact they didnt even tell me the tires were flat they parked it where i couldnt see that side and dipped out Before I could even look. I brought it back because the axle fell apart WHILE I WAS DRIVING. Then i get my car back with the dash lit up like a christmas tree and am told i need to bring it back in a few days to fix a miraculously broken sensor. Then after i get it back AGAIN my car still is not driveable and i get stuck on the side of the road trying to get somebody at the shop to answer. All I have to say is that this would have been a good shop before Ben decided to not care anymore. And let me also stress just for fun that my tires were not deflated by accident. There were no leaks, no punctures no damage. They were flat to the rim. We aired them up and they were fine. Maybe you guys could’ve just taken a little time to air my tires up before you threw my car at me. That would’ve been nice

Wolf Black

★★★★★

2 years ago

Thank you good people here! Good quality work to ! Will always come here for auto needs.

Will

★★★★★

Edited 3 years ago

Great place to go. Ben knows his stuff. Fixed ball joints on both sides for me. Skilled work isn't free, but free work isn't skilled.

Jennifer Holzer

★★★★★

a year ago

These are good, honest people. My 72 year old dad brought his truck in for repairs, and apparently the radiator got damaged accidentally while pulling out a fan. With how old of a truck it is, they easily could have just told him he needed a radiator repair, too, and charged him for it. But they were honest, told him what happened, and completely replaced the radiator for him at no charge. I appreciate and respect them so much! They have made our entire family into lifelong customers! Thank you!!!

Mike Adelberg

★★★★★

a month ago

These guys are fast honest and experts on classic American cars, or modern technology. 78 Lincoln Mark 5

Darren Ruff

★★★★★

6 months ago

This is a great place to take your vehicle for service. They are professional and reasonably priced, but what stands out the most is their skill set. They have performed several unique automotive jobs for me with different vehicles throughout the years, and they have all been perfectly orchestrated.