Conveniently located in Allentown, PA, Bennett Toyota Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Used car dealer, making them a top-choice Car Repair specialist in Allentown. Backed by 55 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Allentown, PA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Bennett Toyota Service is the go-to destination for quality and service in Allentown, PA.
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car service dep -- It's very unfriendly. I was unpleasant while talking on the phone.
Zara Zaengle
★★★★★
3 years ago
Made me an appointment so easily after having to deal with trash Toyota in hazleton.
Pete
★★★★☆
3 years ago
After doing state inspection, they left on the state inspection reminder sticker to get my state inspection.
Maria medina
★★☆☆☆
3 years ago
The reason I given a 2 star was me and my husband walk in there and the salesman was very rude and very obnoxious he saying everything was sold in the front never let us finish our sentences and he didn't made the effort to want a sale so we no longer going there buy the way we went somewhere else and bought a truck
Dan Kline
★★★★☆
4 years ago
Great service always feel like I'm family
R
★★★★★
2 years ago
So far, so good, I've been happy with the service.
Austin McGaughran
★★★☆☆
2 years ago
The service are more expensive than other places and even if you have an appointment they won't take your vehicle for atleast an hour.
Jahn Hernandez
★☆☆☆☆
a year ago
Came to check on an engine knocking and engine display on my car just to tell that they couldn’t find nothing wrong and charged almost 500 dollars for spending a few hours running diagnostics.
J FD
★★★★★
2 years ago
Outstanding service as always. Courteous and professional staff with timely service. Free Car Wash too !!
Theresa Nemeth
★★★★★
4 years ago
Courteous and professional advisor. Communicated future needs of vehicle so that I can be prepared. Timely service. Pleasant customer wairing area.
Marta
★★★☆☆
4 years ago
I prefer Allentown closer but I called couple weeks for oil change appt, I Arrived not on the schedule. I took vacation time from my job wasted. But they did give me a car wash because I asked. During covid couldn't go to the local car wash. Vs. Hecktown Road pressure obsessive selling tactics. I paid for GPS installation 3,000, I wanted to cxl it, they said end of 3yrs loan will take it off. After a year my added GPS hasn't worked since. no one could tell me why!!
Darwin M
★★★★★
Edited 4 years ago
Great service and no problems. I prefer drive the distance to go here rather than Koch 33 Toyota any day! Keep up the good work Bennet Toyota! Update: same!
Carlos Lopez
★☆☆☆☆
3 years ago
Hi I'm Hispanic I've gotten horrible customer service. I've must been standing waiting 10 minutes for someone to attend to me . Everyone looked me but didn't want to help. What's wrong with Hispanic we aren't all bad or poor.
David Anderson
★★★★★
Edited 3 years ago
Excellent. Todd and Kathleen were great! Thanks for the rav4
Kris Sherer
★★★★★
3 years ago
Love Bennett Toyota. The service department is always professional in friendly. Quick to get you in for an appointment. Extremely good prices for State Inspections. Will always wash your Toyota vehicle as a complimentary service anytime no matter what. You never have to make an appointment for car wash. Just drive up into service center & request a free wash. And that's at ANY Toyota dealership. Highly recommend the collision department if you ever need their services as well. Very professional & friendly as well. They keep you updated on the progress of any collision repairs & handle all insurance issues. Few yrs ago I needed their collision services & they had my vehicle in & out ASAP & the rental was handled all by them as well. I just had to show up.
Kurt Hausmann
★☆☆☆☆
a year ago
Had Service Dept. hold off on passing a state inspection because battery was slightly smaller than original. I was advised there would be no charge to return with the proper battery and would get the inspection sticker. When I took it back with the Toyota battery, the manager said he needed to reinspect the car. He agreed to not charge. I signed a paper saying they get $160 / hr labor. When I asked about it he said they were not going to charge. After waiting about 1/2 hour was told all was set and free to go. After getting home I found they had charged $37.10 labor ?? I guess technically they didn't charge for the inspection. But what a lying / underhanded way to treat a returning customer (10+ visits)
MELINDA SANTIAGO
★☆☆☆☆
3 years ago
Well 4 years ago I had a new axle put on my passenger front. Today I had the left front drivers side done with full transparency. I will attach a photo of the left one still in place which is 4 years old. The old driver side axle taken out today. Which has never been replaced. Companies should be transparent and not do shady work. Just imagine how many times they have done this. But definitely never again not with me! When the newer one is rusted over more than the older one. Make it make sense!
Kyle Renz
★☆☆☆☆
5 months ago
Went for service center to see if they could order a part ahead of time to save double appointment. Told can't be done need to drop vehicle off twice. No solution no working with you. Called conicelli Toyota same thing but said let me transfer to parts and you can check the inventory to see timeline. Well they have the part in stock. Went back to service scheduled warranty work. Service desk people seem to be there to fill space not help.
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★★★★☆ 
