Bert Ogden Mazda Edinburg

Lee-ah Santi

★★★★★

3 months ago

I had an outstanding experience with my car salesman, Gonzalo, and couldn’t be more impressed with the level of customer service provided! From start to finish, he went above and beyond to make sure I found the perfect vehicle that fit my needs and budget. He was patient, knowledgeable, and truly cared about making the process smooth. He answered every question thoroughly and made sure I felt confident in my decision. This was a great car-buying experience I’ve had. I highly recommend him to anyone looking for honesty, professionalism, and exceptional service! Gonzalo continues to provide exceptional service after purchase.

Esteban Cardenas

★★★★★

2 months ago

We went out to get a Mazda CX-50 and Gonzalo was fully transparent and really assisted us with our needs in a vehicle highly recommended especially when it comes down to any questions he explains very well with full knowledge. Much appreciated.

Victoria Gonzalez

★★★★★

5 months ago

Gonzalo was a great sales associate! He answered all of our questions and was very patient as he took us through the purchase of buying the car. He went above and beyond to help us!

YellowJacket

★★★★★

2 months ago

Best experience buying a car by far. Most of the transaction was taken place over text messaging. Excellent use of today's era of technology. That worked perfectly for my busy schedule. Only thing left to do was sign the paperwork at the dealership at time of pickup. Spent only an hour at the dealership. In fact, my salesman, Gonzalo, was generous enough to make arrangements to have the car driven to my home. Smoothest transaction ever! This was my fourth purchase at Bert Ogden. I will be back in 5 years to buy again. I highly recommend Bert Ogden. Dale gas!

viola vallez

★★★★★

7 months ago

As a girl who is SO picky and changes her mind all the time, Gonzalo never made me feel that I was too much for my particular requests. He made the process SO smooth! Gonzalo is the guy to go to if you want to be taken seriously and if you want to feel heard. He went ABOVE and BEYOND to make sure my car was PERFECT when I came buy to pick it up. He has clear attention to detail and he’s happy when his customers are happy. Let him know Viola sent you! I will definitely be coming to him whenever I’m ready for my next car in a couple of years.

Jennifer Montes

★★★★★

4 months ago

I had an outstanding experience with Gonzalo as my sales representative. He was professional, attentive, and genuinely committed to helping me find the right vehicle. He listened carefully to my needs and preferences, and guided me through the process with clarity and care. I left with a new car that exceeded my expectations. Highly recommend Gonzalo for anyone looking for a smooth and personalized car buying experience.

Claudia Victoria Lemus

★★☆☆☆

2 months ago

I’m extremely disappointed with my experience at Bert Ogden Mazda in Edinburg. I found a vehicle listing on their website and reached out through the dealership. After communicating back and forth, I was scheduled for an appointment and explicitly told the vehicle we were interested in was available. When we arrived, the representative we had been communicating with was replaced by someone else, who then asked us what vehicle we wanted to see — despite all of that having already been discussed and confirmed ahead of time. The most frustrating part was being told that the vehicle we came to see could not even be found in their system. I understand that vehicles can sell or inventory can change, but that should be clearly communicated to the customer. Don’t confirm availability, schedule an appointment, and then lure customers in only to waste their time once they arrive. The experience felt like a bait-and-switch and showed a lack of transparency and integrity. Time is valuable, and clear, honest communication should be the bare minimum. I would not recommend this dealership based on our experience.

Emi Bedolla

★★★★★

7 months ago

We purchased our first vehicle with Bert Odgen Mazda Edinburg and the experience was great! The salesman Gonzalo G. pays great attention to detail and knew exactly the vehicle that would be perfect for our family needs. I normally dread walking into a dealership but this experience was excellent, felt zero pressure and they have the customer’s best interest in mind. The finance process was also very fast and smooth. Will definitely be coming back to Gonzalo at Bert Odgen Mazda for our next vehicle 10/10.

Dr. Claudia Hernández

★★★★★

2 months ago

Thank you Gonzalo for helping us with the purchase of our new Mazda. You made the purchase extremely easy and fast. Thank you for your patience with our busy schedule.

Art Garza

★★★★★

2 weeks ago

Thank you so much Gonzalo for making the process smooth and easy in the purchase of my Mazda CX90. You were very courteous and professional.

David Bejarano

★★★★★

9 months ago

Went it to upgrade my girls CX-5, Gonzalo was EXTREMELY patient with both my stubbornness to stick to my budget as well as getting my girl the exact color and trim she wanted. At no point did I feel like he was just trying to get a pay day but rather he genuinely cared about getting us a car in our price range.

Ilene Peralez

★★★★★

5 months ago

Gonzalo Gonzalez Perez helped me to purchase my daughter’s first car. He was extremely helpful narrowing down her choices, and the purchase process was painless. No hidden fees. No tricky sales talk and The out the door price was exactly what they promised. Would definitely go back.

Amalia Sanchez

★★★★★

4 months ago

Great service. I would like to recognize Christian Balderas. He is a great asset to Bert Ogden Mazda Edinburg.When I take my car for service, I know that he will take care of it efficiently, rapidly and stress free. He is very professional and extremely nice and very helpful.

Gloria

★★★★★

10 months ago

Went it just to “see” vehicles to trade in previous cx5, saw a cx90, wanted it and Gonzalo helped me get a deal. Excellent service with any questions I had & JP and Gonzalo helped me get the vehicle. Will continue to come with Bert Ogden Mazda!

Isa Osornio

★★★★★

3 weeks ago

Had an amazing experience with Gonzalo buying my CX-50! Thanks again. Definitely recommend.

Mark Vela

★★★★★

6 months ago

Excellent service! Went to get the car I had my eyes on and Gonzalo helped me out, explained everything about the car and made the experience awesome for my wife and I!

Sulema Lopez

★★★★★

a month ago

10/10 a big shout out to GONZALOOO GONZALEZ he did an amazing job and got me approved with a 2022 Honda accord!!!🥳🥳🥳 my dream car‼️‼️ thank you so much Gonzalo I really appreciate your help I'm definitely coming back to you always!🥳🙏