About Business
Conveniently located in Las Vegas, NV, Big Brand Tire & Service has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, making them a top-choice Car Repair specialist in Las Vegas. Backed by 413 satisfied customers, they currently hold a prestigious 4.2/5 star status on our platform. They take pride in serving the diverse needs of Las Vegas, NV residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Big Brand Tire & Service is the go-to destination for quality and service in Las Vegas, NV.
Google Reviews
Lauri Poptart
★★★★★
6 months ago
This has gotta be the best big brand tire experiencethat I have been to the young man by the name of David is an outstanding manager I will recommend this place. To all my family and my clients in my business itself. Thank you David will be my point of contact from now on when I need something for my car. He's Very polite ..
Nancy Haile
★★★★★
5 months ago
My vehicle had a check engine light on. I made an appointment and went in. They did a diagnostic and figured out what was wrong. They were a big help informative and knowledgeable.
Nick mund
★★★★★
3 weeks ago
Great price and went and picked up the tires i needed to get me out same day
Kris Lemley
★★
☆☆☆
4 months ago
Didn't do alignment correctly and poor customer service. Had alignment done here. Driving back home (from out of town) noticed that car was still pulling to the right. Called in, they said no worries just bring it back when you're back in town. Got back in town, they wouldn't honor fixing the alignment that was never done correctly. Attendant blamed whoever we talked to over the phone about not setting it up correctly in their system. So now we have to pay the price for their mistake.
Steve Gamer
★★★★★
4 months ago
TJ - did a great job finding me tires on promo. Mechanics provided fantastic alignment. I will return when I need any future car services.
Tim Lawyer
★
☆☆☆☆
4 months ago
TOTAL RIP OFF - NOT RECOMMENDED! Went there today had 2 little lightbulbs 💡 exchanged I swear they charged me total $ 519,84 ‼️ That’s insane it was $ 333 for labor only they charge more for an hour exchanging a light bulb than a freaking heart surgeon! Absolutely ridiculous rip off, wayyyyy too expensive. Would love to attach the invoice, unfortunately won’t let me upload it, I’m sure for a reason lol . Will never go back there snd I must add, I was a frequent customer!!! They have no shame.
Daniel Grant
★★★★★
3 months ago
Related corporately to where I take my car in California— same honest, direct and polite service in Las Vegas. If I am ever in town and need work done on my car- this is the first place I would take it.
Julius Harrison
★
☆☆☆☆
6 months ago
Was gonna give a 5 star for when Dave was there. Got brand new tires few weeks ago and was promised a free alignment if I came back in some time later. Called in advance to set an appointment and the person on the phone said they'd honor that deal and of course as soon as I show up they tell me "oh no we cant do that" and the deal is no longer honored, wasted my time and could've just told me that before I showed up to the appointment. Wouldn't trust them, ill take all my business elsewhere thank you.
Michael Lynn
★
☆☆☆☆
a year ago
About two weeks ago maybe a little less. I took my car in for tires. While when I got there I sat around for maybe 15mins waiting for a tech to come up to the service desk while after 15mins I called. A tech answers the service phone in the shop. Doesn’t even come up to the desk. I have to tell him I’m at the front desk. It’s literally all windows how they don’t periodically check to make sure no customers are just waiting up front is beyond me. Anyway drop off my car go get it a few hours later and my rim is chipped and damaged they. They claim it was from a lug nut being cross threaded. They did not tell me they damaged my car. I walked around my car to check and found the damage. At which point I walked back in grabbed a tech and they said they would reach out to the distract manager to get it fixed while here I am calling the shop for an update and the store manager has zero idea what I’m talking about.. shocker. This is why you get receipts take pictures and document everything. Hope the shop justifies this
Evelyn Ortuno
★★★★★
4 months ago
David and his team were very helpful and attentive while other Auto shops I went to woth concerns didn't offer any solutions. We truly appreciate him and his teams time for what they did today. Thank you so much!
John Campisi
★★★★★
4 months ago
Brought my car to these gentlemen that have a front end issue fixed. Got a little sticker shock at first but after checking around different places realize that they were definitely the fairest. Let them do the work got the car back and they went above and beyond to make that thing run like new. Very happy with their work and with their customer relationship. Will be using them in the future.
Noah Minskoff
★★★★★
5 months ago
Got me a set of premium tires my local dealership could not. Gave me a great discount. Tires arrived fast and they immediately let me know when they had them, got me in same day for the install and even stayed late to get it done. Rare combination of great prices, great service, and being fast. Highly recommended.
MeMyself Andi
★★★
☆☆
Edited 7 months ago
Awesome group of individuals who work here. Great customer service. This is my favorite location. Unfortunately it took 3 hours to replace 4 tires, an alignment, and an oil change. (Had to wait on tires from another location due to not having the size available) There goes most of my Friday...
Dave Ferg
★
☆☆☆☆
3 months ago
This was my first and last time at this location. Honestly, they seem like Honest and knowledgeable people. What they lack is communication. I was told that there was only one car in front of me so the car should be ready in two hours. Well two hours turned into four hours and four hours turned into 5 1/2. When asking for an update I get “They’re on the last two tires, so pretty soon” stuff like that. So because I was being shrugged along thinking 10-20, to another 10-20 minutes a so forth. Some plans got delayed and other plans had to be cancelled. Worst tire experience ever!
Erick Fabela
★
☆☆☆☆
2 months ago
I don’t leave reviews normally but they chipped off paint from 3 out of 4 rims when installing my new tires. I had one of the tires repaired 2 weeks ago and the other shop didn’t damage them at all when removing and reinstalling the tire. Kinda annoying since i just got them powder coated. If you care about your rims look for some other place.
Meatimo Eaton
★
☆☆☆☆
3 months ago
I recently had an appointment at Big Brand Tire, and to say I was disappointed would be an understatement. Every time I visit, it feels like they are perpetually short-staffed. My latest experience was no exception—it took ages just to get someone to acknowledge my presence. I arrived on time for my scheduled appointment, but instead of a smooth, quick service, I found myself waiting for nearly an hour before anyone could even take a look at my car. The staff seemed overwhelmed and unable to manage the number of customers, which only added to the frustration. I understand that busy days happen, but this seems to be a consistent issue with Big Brand Tire. If they can’t keep enough employees on hand to meet customer demand, the quality of service will continue to suffer. I left feeling more frustrated than when I arrived, and I've decided I won't be returning. If you value your time, I recommend looking elsewhere for your tire needs. There are other places out there that can provide better service without the long waits.
sheldon Osborne
★★★★★
2 months ago
I was only there to repair a flat tire. I was shocked that tire repairs were free. I appreciated the 5 star service. Professional staff. I noticed how they communicated with me and the other customers before and after me. Definitely considerate and professional. Will definitely return when in need of tires or any other service
Danielle Young
★★★★★
Edited 3 months ago
I stopped by as a walk in and was welcomed by David to see if they could check my TPMS as I needed to fill air in my tires every few days and I heard air hissing out of the valve. David was friendly, patient, informative and was able to get my car seen that day. He informed me what they will do if the TPMS is not working properly as well as gave me a time frame of when the vehicle should be done. David didn’t make me feel rushed or uncomfortable, he listened carefully and provided me with helpful feedback. I also asked about receiving a quote on new tires, he took the time to look up all the information I needed, reviewed what would be included with the purchasing and installation of the tires and informed me about the safety of the tires I have on my vehicle now. He showed that he cared about me and my family’s safety. I would recommend them to my family and friends. This is the location on Washington. The store manager TJ is awesome, friendly, polite, and makes you feel comfortable. They don’t make it seem intimidating or pressure you into buying something you don’t want. They share the information, inform you of all the details you need to know, and allow you to decide. Lots of Aloha to go around there. Thank you!
Morgan Leavitt
★★★★★
a month ago
Went in w some questions regarding my brakes & TJ assisted me. He was very patient & answered all my questions I had. He even came out to look at my car & explain everything to me. He was very nice & I appreciated his help especially since it was right before closing. I always get nervous when taking me car in because I don’t know a lot about cars but he eased my mind a lot. Thank you Tj for taking the time to assist me!
Joanie Rectenwald
★★★★★
3 weeks ago
These auto mechanics are honest and amazing. They were thorough and took the time to show me where the repair needed to be changed. They were very personable as-well. . I’ve already recommended two different people to them!
