Big Brand Tire & Service

Polo Da Saint

★★★★★

3 months ago

Miguel was great! payment went awry, and he helped me through the process entirely! took over 250 dollars off my initial results and got my car back same day. great help all the way will be back again!

Diana Dimas

★★★★★

6 months ago

I cannot say enough great things about this auto shop. I hadn’t been able to find a trustworthy person or shop to work on my car, but the manager, Miguel, and the assistant manager, Marvin, made sure I was taken care of. Although there was a delay in my car being fixed, I trust that my car will run better than how I brought it in. They really take care of your car like family and the prices are very affordable. I would highly recommend! Also, no surprises on the price, no messed up/missing parts, and they advise you of what needs to be looked at while giving you the choice to have it looked at now or later. They were never pushy. 100% recommend them to my family!

Tim Vong

★★★★★

a month ago

Customer service is amazing! Was in a pinch and they didnt have a long wait, Everyone was very clear and honest about what is best for my tires. 100/10 experience

Ashley Grassrope

★★★★★

Edited 5 months ago

Great place! Great team. They are honest and trustworthy. They didn’t try and sell me on something I asked about. They told me I didn’t need it. I will continue to use them for oil/brake/tire needs. 2nd trip was just as good as the first! Took in my husband’s car and they are just good people. Quality work with a respectful price.

Bambi L. Koch

★★★★★

4 months ago

Needed air in my tires. A man welcomed me with a smile and had me pull up my car. He filled my tires quickly and with no charge! I tried to tip him and he told me , No, a two or three times, but I insisted. They speak Spanish at this (Allen Rd.) location. Thanks, Big Brand!

Denise Guardado

★★★★★

5 months ago

I was at costco when I realized I had a flat tire, I did a quick Google search and this shop came up. Instead of trying to sell me something I didnt need, they were able to to fix my flat with a simple steam change. Miguel has great customer service, I had to return a few days later when I was feeling a wiggle while I drive. I had been gaslighted by another shop and was told it was my brakes but I knew it was my tires, so I went back to Miguel and his team and he found the problem. I will definitely will be recommending this location to my friends and will be returning for all my tire needs.

Jose Ibarra

★★★★★

3 weeks ago

Even though Big Brand wasn't too busy, they're were able to take me in an get me out in 45 min. In time for my granddaughter birthday party.

Francisco Gonzales

★☆☆☆☆

5 months ago

Do not go here very unprofessional. I called to get my 35 inch tires mounted to get a price. They told me $32 to mount and balance my tires I ask if they have time to do it now and I can head over they say yes I told him I’ll be there in 20 minutes. I get there. There’s tire tech is out for lunch. They tell me to come back in 45 minutes again I asked if the price they gave me was correct for mounting and balancing my tires. He again says yes come in at 3 o’clock even sets me up for an appointment with all my information I come in at 3 o’clock and now he says we can’t do the tires. They are too big and there will be an additional charge. I say OK what will be the additional charge they say $235 so basically they doubled my price very very unprofessional I would not recommend

Kiani Cyr

★★★★★

6 months ago

Miguel was extremely helpful and knowledgeable when it came to fixing my AC about a week ago and it's blown reliably cold since. It was reasonably priced and a very quick service! They also do military discount. Great service!

miguel mateos

★★★★★

4 months ago

Johnathan and TEAM are amazing!!! I ran into some issues that may have downed my truck while driving through town but they went above and beyond and got me back on the road same day and I made it home safe . I recommend them and service was great!!!!

Diane Snelling

★★★★★

a month ago

I went in for a wheel alignment. The employees were knowledgeable and respectful. They definitely know what they are doing My car feels like it’s new!!

Roman Zharko

★★★★★

2 months ago

I called them and after 15 minutes I had a new tire installed. Fantastic service, Miguel did an outstanding job, thank you very much!

Faviola Martinez

★★★★★

6 months ago

They have taken care of me a few times and they give excellent service. The manager/employee at the front desk ALWAYS helps out asap. When I went to pick up my car I witnessed them helping a senior woman just to double check her car was fine to drive after she had just been hit on the road. I will definitely return there for my tire and oil changes too.

Alex Casas

★★★★★

4 months ago

Been here twice. And both times it was like a last minute/ emergency problem and both times they took me in and helped me out 100% . The price, the service these gentlemen did was outstanding compared to the Firestone, discount tire and most shops that don’t help you out same day without scheduling you few days later. I will keep coming here

Anthony Troino

★★★★★

7 months ago

They were very nice and got my car right in no surprises when it came to price was exactly what he quoted me they did an alignment on my 14 challenger

Shannon Raquel

★★★★★

7 months ago

Marvin is amazing! He went above and beyond, explaining everything clearly and making sure I felt confident about my service. I was so impressed that I brought my son’s car in the very next day! From now on, this is the only place I’ll be getting my cars serviced.

Susan A White

★★★★★

6 months ago

Got my four tires brand new here, July 2024 I got a tire leak in one of my tires and they’ve patched it up and always have been very helpful and the warranty covers it. I always call in with my dad and speak to Miguel super friendly guy and always fix all my problems when needed. Highly recommend