Big Brand Tire & Service

Brianna Gray

★★★★★

5 months ago

Thank you for taking care of my car, you guys are the best! I always go to this location because they know what they're doing, and they're true to their work. Not only do they get the job done, but they're fast! Thanks again!

Mrs. Wicked

★★★★★

2 months ago

Took my car in for an oil change and service was fast and efficient and customer service was awesome will definitely be back and highly recommend!

Melany Carrasco

★★★★★

5 months ago

They are extremely friendly and are honest. They don't waste your time, and explain what the problem is without being condescending. I appreciate everything they did for us and will definitely be coming back!!

Gadis Villalobos

★★★★★

3 months ago

Staff were great and fast. Didn’t get pressured to get recommended repairs. Everything was explained thoroughly. I got full synthetic oil change and side passenger axle replaced.

Mary Ann McMillan

★★★★★

2 months ago

I had one of the best experiences I’ve ever had. They took great care of my car and made sure I felt safe the whole time.

Einah

★★★★★

7 months ago

I called to inquire about very large tires for my mom's truck and they said they would be able to order and replace the next day. They gave me a great deal and were able to get me in and out fairly quickly. They were also very polite and helpful over the phone and in person. I will definitely be coming back.

Albert Olivas

★★★★★

7 months ago

Took my car in to get the AC fixed and had an awesome experience. Andrew and the rest of the team were super friendly and easy-going from the start. Andrew took the time to explain what was going on with the system and gave me honest advice without any pressure. The whole process was smooth, and they had everything up and running in no time. Definitely one of the more relaxed and trustworthy shops I’ve been to—highly recommend if you’re looking for great service without the stress!

Ralph LardiSalsa

★★★★★

2 months ago

Same day appointment. Excellent service and great price!

Asja Wright

★★★★★

7 months ago

BIG, BIG thank you to Andrew and Emilio, the two gentlemen that worked on my car's issues! Their service was friendly, accomodating, incredibly honest, and quick-and I didn't even have an appointment. I thought I would need an alignment and they actually told me that I didn't even need one, even though that could have been quite a bit of money they earned. And the service did not stop there! I heard them being the same way to the people in the lobby who were before and after me! So refreshing to find two honest employees at a car repair place. I highly, highly recommend!

Antonia RODRIGUEZ

★★★★★

2 months ago

Our experience at Big Brand Tire was amazing. William was amazing, he helped us out with our warranty since our vehicle was still under warranty. He kept us informed of everything, everyone there was great and respectful. William and everyone at Big Brand Tire Thank you so much for making our visit awesome!

Mg Y

★★★★★

a year ago

I visited Big Brand Tire & Service about three weeks ago for routine car maintenance and brake replacement. Overall, I had a positive experience. Luis, who assisted me, was very friendly and helpful. After inspecting my car, he recommended replacing the brake pads and rotors, and he provided excellent service throughout the process. I really appreciate his assistance. The only issue I encountered was that after the brake components were replaced, they didn’t inform me about what to expect afterward. When I drove home, I noticed some smoke and heat coming from the tire area, which was quite alarming. After checking online, I found out that this is a normal occurrence. Thankfully, my car has been functioning perfectly in the following weeks. It would have been better if they had informed me about this beforehand, as it would have saved me from unnecessary worry and almost making a second trip back to the shop. Despite this, I am satisfied with the service and would recommend them.

Leonardo Gomez

★★★★★

2 months ago

Good service, respectful and efficient people. Prices are decent and they do the work they advertise. No cutting corners, full effort. Service is great here, they broke down exactly what was wrong with my truck when I came in for a diagnostic.

Adnan Karim

★★★★★

9 months ago

I recently had a fantastic experience at Big Brand Tire & Service and wanted to share my positive feedback. From start to finish, the service was exceptional, thanks in large part to Andrew and his team. What truly stood out was their clear communication. They took the time to thoroughly explain what was happening with my car, outlining the issues in a way that was easy to understand, even for someone who isn't a car expert like myself. They then clearly laid out the proposed plan of action to fix it, ensuring I felt comfortable and informed every step of the way. The entire process was handled professionally and smoothly. I felt confident in their expertise and trusted their recommendations. You can tell they prioritize customer satisfaction and efficiency. Big Brand Tire & Service seems like a one-stop shop for a variety of automotive needs. Based on my experience, I would highly recommend them to anyone looking for reliable car repairs, oil changes, air pressure checks, tire replacements, smog checks, or just about any other car maintenance service. If you want honest, transparent, and professional service, look no further! This is definitely a tire shop you can trust.

Thea Buford

★★★★★

3 weeks ago

William was great. He took his time explaining the needs of the car. He looked for tires that fit my budget and driving needs. I appreciate the customer service. Will be back!

kandie trujillo

★★★★★

a month ago

I’m giving them five stars because they are very kind and knowledgeable. They made me feel very welcome, and their work is amazing. Everyone was very patient with all the questions I had. William went above and beyond to help find the tires I needed, and I truly appreciate his effort and dedication. Thank you, William, for all your help. The rest of the staff was also super kind and helpful. I really appreciate everything they did.

Maria De Ruiz

★★★★★

2 months ago

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Big Brand Tire. They installed four new tires on my car today, and I couldn’t be happier with the service. They gave me a very good discount and an excellent 3-year warranty, which made me feel confident and comfortable with my purchase. The staff was professional, honest, and very helpful throughout the entire process. I’m extremely satisfied with the quality of the tires and the service I received. I highly recommend Big Brand Tire to anyone looking for great prices, solid guarantees, and excellent customer service. Thanks Carmen Ruiz

Charles Navarro Jr

★★★★★

a month ago

Guillermo and Jay were absolutely outstanding! They were knowledgeable, professional, and focused only on what my 2010 Chrysler Town & Country actually needed—no upselling, no pressure, just honest brake replacement service. Their customer service was top-notch, and the quality of their work truly speaks for itself. The work bay was incredibly clean and organized—like something you’d expect from a precision German auto factory. It’s clear they take pride in what they do. I highly recommend them to anyone needing vehicle service. Even if you’re not local, this shop is absolutely worth the trip!