Bill Spurlock Auto Sales & Service Inc.

Michael Tatum

★★★★★

5 months ago

Great customer service

Kermit Adkins

★★★★★

2 years ago

Jim and his staff ALWAYS takes great care of my needs and fair price.

Teri Castle

★★★★★

2 years ago

Excellent automotive service. The guys that work/ own this place are incredible.

Lola Bragg

★★★★★

a month ago

Excellent service crew

Melissa Anders

★★★☆☆

2 years ago

Idk but he wants 7k for a 2000 Toyota salano and I think that that's an outrageous price!!! Especially since the vehicle is 24 years old!!!

Al Cardwell

★★★★★

5 years ago

Jim is the man! Huge shout out to all the hardworking people at Bill Spurlock Auto. Fast and efficient service, great people. You want to do your business here.

Bill S.

★★★★★

3 years ago

This is the best place ever! Mostly because I googled my name and this came up. So awesome, I almost feel famous. Are you related to Morgan? I think I am like 16th cousins.

Sparkle Wade

★★★★★

4 years ago

I needed an inspection sticker & I didn't have an appointment but I was in & out within 20 mins. Everyone was very polite & nice. I'd definitely recommend this business.

Brad Garner

★★★★☆

2 years ago

Has been around for a long time. Definitely a good place to get parts at that you can’t get any other place. They can usually get anything that you need for your vehicle there employees are also good people.

Nick

★☆☆☆☆

Edited 9 years ago

Bought a car 2 years ago exactly. The paint job is completely awful on the whole front end & the estimate to repair was 1200. I called and explained the situation because when the car was purchased you couldn't tell but after 2 years it's completely eaten away & horribly noticeable. They refused to help pay in any way which given the fact I gave them 10 grand + a 2008 Nissan Sentra for 5500 dollars.

Southern Ohio Mopar

★★★★★

6 years ago

If you are considering using the Service Department at Bill Spurlocks, please read the following review... I and my father were working on replacing the intake plenum gasket on my 2003 Dodge. We ran into some issues, broken intake bolts in the head and such. So the project lasted several days longer than intended. Once back together, the motor would not crank, like it was out of time. Compression test revealed that there was little to no compression in ALL 8 cylinders! We suspected some crazy case of catastrophic failure. Well, my truck was in need of a transmission anyways (Dodge, duh), so being that I live in the Portsmouth, Ohio area, I wanted to have a non-local shop undertake this large project of replacing motor and transmission. I contacted Spurlocks, and talked at length with Jim, the service manager, several times. I had a transmission built in Florida, a Stage 1 46re, and had Jim quote me a price for install of transmission and engine as well as the new engine price. This was a quite large amount of money, but I felt the price for their labor was very fair, and being a former Dodge dealership (2009) I figured they would have a good amount of experience. Once they received my vehicle, they were quite busy so It took them a couple weeks to get started on my truck. After the second day of tear down, Jim called me and this is the point of this review. He called me to tell me that he had a hunch as to why my motor may have went down, and for curiosity sakes, he tore my heads off to take a look, and found that paper towels hadn't been removed from the intake ports and had gotten lodged in all the valves, causing no compression. He then suggested just fixing the heads, and throwing it all back together. Jim's honesty and straightforwardness saved me $4,000. FOUR THOUSEND!! What could have been a 6,000+ total ended up costing me around 1700, and that's including their labor to install my transmission. Jim lost money. They could have charged me for a motor and install, and made quite a large amount more money. But Jim told me "I wouldn't want you to pay for something that you truly didnt have to" All the other work they did was top notch, flushed my radiator and trans cooler, since they had the heads off, they installed a set of headers I had for the truck for free! Valve stem seals, all the head work, head gaskets, They road tested the vehicle and everything was very well done and the truck runs great! For that I am thankful and will continue to send my business to Bill Spurlock Auto for as long as they are around

Michael Parker

★★★★★

7 years ago

About 13 months ago I was traveling back home from NC and on the way my van broke down. Fortunately, I had AAA and I was towed to the nearest place that could service my vehicle. It was Bill Spurlock Auto Sales & Service. We were treated with respect, kindness and understanding for our situation. I suspect they pushed off some things they were already working on and took care of us and had us back on the road to home within an hour and a half for a fair price. I won't ever forget the way they all took care of us and I hope some day I can stop in and thank them personally again.

Kurt Bryson

★★★★★

3 years ago

Old Fashioned Neighborhood Car Dealer. Spent Time Helping Me with What was only Going To Be a Super Small Sale. As a Lifelong Mechanic The Shop Was Immaculate So Much So I Really Took Notice. They Really Care About Their Business and It Shows. Buy Here with Confidence !!

Travis Leffingwell

★☆☆☆☆

5 years ago

Sam will tell you anything to get a sale. Got a jeep and have had nothing but problems with it. Was in the shop a week after buying it. The motor started to knock a few week later now the radiator is leaking. Would never recommend anybody dealing with him... The guys in the garage are really nice and will do all they can to help u but Sam your a pos!

Julia Bowen

★★★★★

a year ago

Sam sold me my first car in West Virginia. It has been wonderful. Spurlock's motors backs up what they say. They're trustworthy and they do excellent work.

Nick Adams

★★★★★

9 months ago

I've purchased two cars from Spurlocks and had them both worked on. While I do think they are a bit high on repair costs (because they use OEM parts rather than less expensive alternatives), they do good work.

Darrell Dean

★★★★★

Edited a year ago

I took my 2017 Chevrolet Equinox LT in for service this morning to get an oil change and tire rotation. I was in and out under an hour! I love the fact that I can bring my own supplies to the service center as I only prefer NAPA parts and oil. Jim Conley, the service manager, is perhaps the last breed of an ethical ASE mechanic in the tri-state! He personally trains and mentors the service techs on domestic and import manufacturer vehicles. I wish that the service department was open on Saturdays, but they do a great job regardless and most service centers at the big dealerships are closed on Saturdays anyways. Spurlock's service department does report to Carfax so that is also a plus! I highly recommend anyone considering purchasing a quality pre-owned vehicle to schedule an appointment with Sam Spurlock. The vehicles are reconditioned to ensure quality and reliability. Spurlock's do treat their customer's like family! I can attest to this personally! Spurlock's is family owned and operated with well over 35 years of experience as a former Chrysler & Dodge dealership. This family owned business is managed and run way better than anything that Chris Miller operates #JustSaying Support local business! As their business slogan states: "Service Satisfaction Always A Top Priority". The Spurlock family treats you like family and I give them a 5 🌟 star rating!