Reviews
Johns Towing Service
★★★★★ 3 weeks ago
Angela Beal
★★★★★ 2 months ago
Sam Dunham
When it comes to auto services people are skeptical about mechanics and their experience. I mean what do you expect when it comes to paying for a service? You get what you pay for. Bimmer Benz addresses those concerns with professional courtesy and labor at a reasonable amount. Bimmer Benz not only walks you through the issues at hand when it comes to your vehicle but they break it down starting with the most important fix to least. I recommend this location because it’s not just about them receiving payment for maintenance but also providing a service in an honorable way. You can tell a lot about a business by the way they carry themselves. They take away that fear of being finessed.
★★★★★ 2 months ago
Donald Smith
100% recommend. Works fast and efficient with great pricing. Thanks for everything! Deff coming back for more things
★★★★★ 2 months ago
Marcus Robinson
This is the only shop i let work on my BMW. The service they provide is exceptional and they always exceed my expectations.
★★★★★ 2 months ago
BRAIDSBY SAFARI
I had an amazing experience at Bimmer Benz Auto Service! From the moment I walked in, the customer service was exceptional. The team was friendly, knowledgeable, and took care of everything with professionalism. Their expertise with Mercedes vehicles is unmatched, and they made sure my car was in top shape. I was in and out quickly, and the whole process was smooth and hassle-free. Highly recommend!
★★★★★ 3 months ago
Anita Myers
Just a BIG THANK YOU to Mr. Derrick Campbell who always professional and so king.
★★★★★ 3 months ago
Romelda Irving
★★★★★ 6 months ago
delvin
It’s not a good place to take you’re vehicle to very disrespectful he’s unprofessional to be a owner he curses at his customer I don’t advise nobody to take your vehicle there please don’t.
★☆☆☆☆ 7 months ago
Dontavia Kasey
Excellent customer service. The receptionist at the front desk is always pleasant and helpful. The repairs are completed in a reasonable time and at a reasonable price. The mechanics are professional and willing to answer your questions. I would recommend.
★★★★★ 8 months ago
Tianna Hunter
I love him
. Very knowledgeable, honest and helpful and has saved me so much money. Get you in and out. And his staff are amazing, friendly, he has the best receptionist, she’s such a joy.
★★★★★ 10 months ago
Danielle Walker
Good affordable service and pricing on Benz.
★★★★☆ 10 months ago
Marcel Dozier
I spoke with Derrick to schedule the appointment, he got me in the next day. I was on time and they got me out in about an hour. The customer service from the front desk was exceptional. I watched how she spoke with her customers with care and respect. Outstanding service and outstanding customer service!!!
★★★★★ 10 months ago
Eric West
Daytime running light. They got me in and out 45mins
★★★★★ 11 months ago
Drew Adams
Good place. The customer service is amazing. The young lady was amazing. I recommend
★★★★★ a year ago
Varma Meka
Great service
★★★★★ a year ago
Steven Ridges
Some of the Best BMW/Mercedes techs in the business. I went to visit the guys today (12/29/23) to have my lower pcv turbo boot replaced after having my vacuum pump replaced at another shop (they should have seen that this boot needed to be replaced). However, I was previously told by another shop that I had to purchase the boot and the entire plastic turbo silencer as one unit ($500). Well, that was not the case. Derrick and his team replaced the boot and hose (which are also sold as a separate units $85 AND $60). I have always appreciated their work and their business ethics and honesty. They also have the most pleasant front office person ever. She is the friendliest and most knowledgeable shop assistant in Atlanta. This is a place where customer service is a major priority! If you need general work on your BMW or Mercedes, this is the place to go. They have a customer for life as I have been dealing with this team for almost 15 years.
★★★★★ a year ago
Hadiyah Vaughn
On Thursday, I was referred to Bimmer Benz from South Atlanta Benz to have a repair completed on my car. I called Bimmer Benz. The receptionist was very nice I called for a quote for repair. She stated that someone would call me back in 10 to 20 minutes which is what happened. I received a call from Mr. Derrick who basically told me that there would be $125 diagnostic charge and it would be applied to any repairs that may come about. He also stated that he would come to my house that that is something he does as a side job, so the next day when he called I asked will I received something in writing that would acknowledge the $125 being paid and also that it is going towards any repair which me and Mr. Derrick were speaking through text. He stated in a text I told you that on yesterday, which, in reading sounds very nasty, though saying
is one thing to tell somebody and it’s another thing to have it in writing and that’s what I was asking from Mr. Derrick. He stated to me that you seem not to trust me, which in this world mechanics are very untrustworthy. I stated to Mr. Derrick, I don’t trust My Mother when it comes to money. I then called Bimmer Benz, where Mr. Derrick answered the phone. I asked to speak with a manager. He stated that he is the manager, and there would be no one else to speak with. I stated to Mr. Derrick I would just leave a review and I hung up. He then became harassing thru text & call, Until I blocked him. Awful customer service from Mr. Derrick.
★☆☆☆☆ a year ago