AutoZone Auto Parts

Dianna Smith

★★☆☆☆

4 months ago

Purchased a car cover a month ago just opened it because of personal reasons, the car cover to small I’m in the system so when I asked if I could return it the lady was chewing in my ear and said not without a receipt well I have no receipt from a month ago. Why couldn’t she look in the system and assist me with a return and get a new one. Customer Service is terrible she couldn’t stop smacking and chewing in my ear More training needed.

Matthew Michelangelo

★★★★★

5 months ago

The service was quick and Q and Mr. Mike were amazing. I was struggling getting that dumb windshield wiper on and Q came over to help me on her break and help me until we both were stumped (She got further than me) and then Mr. Mike came over and did it no problems at all. No judgment, no feeling stupid. He showed me how to do it quickly and now I got it. This was probably one of the best AutoZone‘s. I’ve been to in a hot minute.

ps 91

★★★★★

7 months ago

Appreciated them answering my call this morning and being straightforward about their answer. Came here later and this random dude (i don’t think he works here but idk lol) helped us without asking?? It was appreciated though. Organized store with self checkout. Closest to where I live and had what I needed.

Briar Morrow

★☆☆☆☆

8 months ago

I literally never post reviews, but I was compelled to post one this time. I also try not to make baseless accusations, but I feel like there was some casual misogyny/ageism going on here. I was on the way home from work when I hit a pothole (I work at a car dealership and my uniform shirt plainly states it). My tire pressure light immediately came on, so I drove to this AutoZone to check it out since none of my tires looked flat yet. Given the weather has been stable, I knew immediately that one of my tires was busted. I explained to them exactly what happened, and asked them to look for a nail/hole in my tire and to check the tire pressures to figure out which tire it was. An older male employee said all my tires were fine, called me a “worry wart” and tried to explain what a flat tire looks like (I clearly worked at a car dealership, I think I know). I don’t know if his attitude was because I was young, because I was feminine (he kept calling me “pretty girl”), or just plain laziness, but he told me I was fine and sent me away. He didn’t even check any of my tire pressures and didn’t look for any holes. They even ran a diagnostic and didn’t tell me what it said. Well, I saw this morning that one of my tires was completely flat now. I was right; there was a hole in my tire. Had they listened to my concerns, I would’ve been able to get a new tire while I was out. But I ended up having to put on the spare and it was a whole ordeal. (Note: I’m aware they “don’t do tires” but they shouldn’t have come out to help at all if that were the case. And apparently the man they asked to take over wasn’t even an AutoZone employee… so why was he looking at my car?) Again, I don’t usually write reviews, but I feel very frustrated that my totally legitimate concern was chalked up as unnecessary worrying. Advocate for yourself here, friends.

Erick Williams

★★★★★

a month ago

Was able to use my points today because I was short a little bit for cash. That made me happy. Great service. Thank you.

Breanna Hodges

★☆☆☆☆

5 months ago

I came to autozone in distress because my car battery died and I needed a new one. When I arrived I was met with a nasty attitude by Crystal Barnes. She was not helpful and had terrible customer service. She didn’t seem like she wanted to be working and was on her phone the entire interaction. However, Chavez was able to help me with my car and battery and he was very nice.

Stephanie Anderson

★★☆☆☆

6 months ago

I couldn't get help finding the right screw I needed for my tag. I was pretty much told, "They're over there." If I knew what I was looking for I wouldn't have come to them for help. And I won't come here again. The store over on Cascade is WAY BETTER. My mistake, but now I know.

Wiz Jmary

★☆☆☆☆

3 months ago

Terrible service locks doors before 9pm and claim they don’t have something in stock when on the app it clearly says in stock didn’t even make an effort to look one or even act. Every time I come to this location it’s something different never can have a good visits here either the employees or under experienced or just simply don’t want to work.

LeClara Whitlock

★★★★★

2 months ago

Great manager who went beyond the call of duty to make sure I got what I needed and assisted in instructing me on how to use what I purchased

Chris Alexia

★★★★★

3 years ago

Thanks to Dave expert advice and service I was able to get in, out, and back to work in less than 20 minutes. He helped me change my battery and taught me how to do it as well. I will definitely be back here for future care needs!

Shante Roberson

★★★★★

a month ago

This location was great and very helpful. Ishmael has great customer service and will take great care of you!

Tamara Thomas

★★★★★

Edited 2 months ago

I have been to this store multiple times bit this time was different. Ismail was great helping locate a part checked my engine light...come to find out needed a battery. He put it in ordered my part at another store...called to make sure it was there...thanks for the top teir service

Timothy Smith

★★★★★

3 years ago

Unfortunately my car this morning did not start due to my battery dying. But I was able to get towed to the AutoZone off of Donald Lee Howell Parkway. This was my first time coming here but, I’m extremely happy that I was able to get helped by Dave at this AutoZone! He was helpful and explained what battery was best needed for my Toyota Camry SE 2014 and explained my warranty process. He even came out to my car and installed my battery which was amazing because I’ve been to plenty of AutoZone and many times depending on where you are they never truly want to come out to help you. During that period when he was changing my battery out he noticed that the current battery that I had since I bought my car was the wrong battery for my car. This was a great experience and I will definitely be coming back here for automotive needs. Thank a lot Dave!

angela daniels

★★★★★

8 months ago

While driving down Donald Lee Hollowell, my check engine light came on, so I stopped at the first auto parts store I saw—which happened to be AutoZone. It turned out to be the best place I could’ve stopped! The staff were helpful, friendly, and genuinely pleasant—something that’s rare these days. Thank you all for the amazing service!

J D

★★★★★

6 months ago

Man, when I tell you this location has the best staff, believe me! They are so kind and supportive. Glad I went to this location.

AnnMarie Primes

★☆☆☆☆

3 years ago

I drove there for the Code Finder and they don't have one it was a waste of time. Between having to drive there for them to not have what they supposed to have I was a supervisor at Auto Zone for years never have I ever had to not be able to assist with the code finder. Because its very important to have it because everyone definitely needs that if they don't need anything else they need the Code Finder

Emma Young

★★★★★

9 months ago

Ishmael was great! He checked my battery and went above and beyond to clean the terminals when the battery test came back normal. My car is up and running again! So thankful!