Goodyear Auto Service

Sherlyn "Char" Selassie

★★★★★

a month ago

Alphonso is courteous and professional every time I come for service. Jason has expertise that helps me make the best decisions and have confidence my car will operate safely. I've been coming here for 10 years now and this shop has consistently helped maintain my car and trust that I'm making the best investment for my car. Thanks Alphonso and Jason...I truly appreciate you guys!

joon soo Kim

★★★★★

3 months ago

Alphonso is extremely responsive and professional. I mentioned that I needed this done ASAP, and he handled everything very quickly and efficiently. Great experience overall—highly recommended!

Christine Emiah

★★★★★

4 months ago

The best experience! Alphonso was amazing and made sure my car would be ready in just a few hours (even though other places told me 1-2 days). He kept me in the loop and provided me updates throughout the day with photos and videos. Truly great customer care & very professional. Thank you so much! I will definitely come back when I need more car work done

Jamique Lytle

★★★★★

a month ago

Darwin was great!! We called him and explained our concern. When we arrived at the shop, Darwin greeted us outside and explained how they would evaluate the vehicle. After evaluation, Darwin and another mechanic discussed solutions and gave recommendations. I highly recommend Darwin and the staff at Goodyear!!!

D’Jillisser K

★★★★★

3 months ago

The team at this location was both professional and punctual with my previous car services. Darwin’s communication was effective and transparent throughout the repair process. Despite it being a busy Saturday, the team completed my service in under five hours. I left feeling very satisfied with the overall experience.

John P. Anderton

★★★★★

4 months ago

Alphonso and Jason listened when I said I needed a new valve stem for a tire losing air. They verified that was the problem I was having and rapidly replaced it. A Chik-Fila guy had visited the store, leaving chicken biscuits for the workers. Alphonso offered me an extra one since I was first in the door. Rapid, polite, and efficient, a five star experience. Plus a free breakfast - amazing. Highly recommended.

Lawskipper

★★★★★

4 months ago

The folks at this Goodyear are terrific. I have been taking both of my cars there for tires and also for regular service for 18 years now, amazingly. They are always courteous and friendly, always complete repairs quickly, and never try to sell you anything you don't need. In fact, they have often given me advice that saved me money, sometimes a lot of money, even in situations where it would be quite easy to sell or suggest something more expensive. I have two older vehicles that still run like new, thanks in large measure to the excellent preventive maintenance and repairs done by these folks over all these years. Many thanks to Mike, Jason, Darwin, Alphonso, and the rest of the team there for the outstanding customer service and reasonable prices, as well as their recently instituted policy of updating you on maintenance and repairs via text. That just started in the last year, and is an impressive addition to the already great customer service at this location.

Ken Athaide

★★★★★

2 months ago

I have had my car serviced at this location twice in the past few months. In both instances, the staff was professional and friendly, the service was done on-time and the price was very reasonable. I highly recommend this location to anyone in need of tires and related services

Brett Mullen

★★★★★

3 months ago

Staff, especially Alphonso, were friendly and genuinely helpful. I picked a service that was incompatible with my vehicle, but they did their best to price match the quote anyway. Good attitude goes a long way and Alphonso has it.

La Grant

★★★★★

4 months ago

Darwin Vivas, Service Manager, provided exceptional service. I had a flat tire due to a nail and he addressed the issue immediately, completing the repair in less than five minutes. He also ensured all my tires were properly inflated to the correct PSI and took the time to show me how to locate the PSI information on my vehicle's doorjamb. This location is incredibly helpful, and I will continue to bring my vehicle here for all future services. From Lala.

Harmoniah Carter

★☆☆☆☆

a month ago

I had two separate appointments with this location. At each time they advised me they were behind. I came at my appointment time and still end up waiting OVER an hour for my car to be even taken to the back. I simply needed two tires swapped out. Absolutely horrible service. Wouldn’t recommend this location to anyone.

Rachel Bilbo

★★★★★

5 months ago

Alphonso went above and beyond to get my car back up and running! I was on my commute to work when my car started making a weird noise and the battery light came on. I found the closest mechanic shop, which fortunately was this one. Alphonso took great care of me, explaining what needed to be replaced. He let me know they close at 6, but if I was a little late coming back from work he would wait for me. He even walked me out to my Uber and made sure I double checked the license plate number before getting in. I got text updates throughout the day (complete with fireworks gifs when everything was repaired). Alphonso was amazing, give him a raise!

Mahesh Krishnan

★★★★★

7 months ago

Been going here for many years, almost 8-10 - and with different cars. They are always honest about assessment and repairs. Professional always. Even evaluated a used first car for my son and very candid about their assessment. Accommodate me very easily into schedule. If discounts available or deals, they proactively offer them. I would recommend them highly.

Tracy Stone

★★★★★

4 months ago

This team at Hammond Dr Sandy Springs is terrific! Darwin and other members of the team helped me get the new tires I wanted same day! I go there for all my maintenance too! Truly neighborly and take a personal interest in your safety!

Dang Kim

★★★★★

5 months ago

Customer service: 10/10 quick and easy! Even sent updates on vehicle. Service on car: 10/10 Time: 10/10 finished within 1.5hours Would I recommend to family and friend? Absolutely Would I come back? Absolutely Thank you for the wonderful service. You all went above and beyond. Location needs a little love but I come for the customer service and I cannot tell you enough, this place was amazing. A special thank you to Alfonzo for the updates. Will be back! Highly recommend to come here for car service.

Rachael Scott

★★★★★

6 months ago

My SUV wouldn’t pass emissions. Darwin and Jason quickly diagnosed the issue, letting me know my options, their recommendations and what we were looking at in terms of pricing, to get my vehicle back on the road. They communicated every step of the process and made me feel like a priority. My whole family brings our vehicles here. The customer service, the value and the skilled technicians will keep us coming back.

Bob Hennessey

★★★★★

4 months ago

This Goodyear is an excellent place have your car worked on. Everyone is friendly and Johnathan is a great manager and friend! Please keep him there. I have been going there for years. They know their business!