Luxxury Auto Body

Natalie Rodriguez

★★★★★

4 years ago

THIS SHOP LITERALLY SAVED THE LIFE OF MY CAR . Quick story so i got into an accident a few weeks ago and originally I took it to a different body shop who not only overcharged me but they tried to sell my car unknowingly . My uncle helped me bring my car here and Edwin and His team got to work ! Not only did they service my car for a cheaper price but they had outstanding communication throughout the whole process . Nicole always answered the phone and always had an update . Edwin went beyond the standard repairs of my bumper and taillight . Take a look at the paint job !!!!!!!!!! It’s like i have a brand new car again ! IF YOU WANT TO HAVE YOUR CAR IN GOOD HANDS EDWIN IS THAT MAN . LUXURY AUTO BODY SHOP LIVES UP TO THEIR NAME 100% . I will be sending all of Atlanta your way . Thank you guys again !!!!!

Susan King

★★★★★

6 months ago

After years of knowing the original owners I was a bit apprehensive about getting a quote to paint my car. When I arrived Nicole greeted me with a smile and Yodi was quick to grab her clip board to detail the areas that needed paint. She was a great listener, friendly and understood exactly what my goals were. Can you make it look better without a full repaint? I was skeptical because the car had major chipping. She assured me they could. It took about five more minutes and I had a quote. Not sure about these things I went to another shop for an estimate. It was much higher with a 30 day wait to get in. I confirmed my quote with Luxury on a Thursday. Left the car on Monday and picked it up Friday. In just four days they not only made it look better, they made it look brand new! They also installed new headlight assemblies and will be doing a grill swap for me. Yodi knows hers cars, where another shop owner thought I needed roof paint, Yodi noticed that the car was missing four pieces of roof molding. Shout out to Kevin and Brandon for their attention to other details as well. Especially for advising me with so many non body work decisions for my "new" car I'm so grateful for this amazing team! The quality of the shop work is amazing and the front office has a way of making you feel right at home.

Sharon Marshall

★★★★★

3 years ago

I give them 5 stars and they did not solicit this comment or request I give them 5 stars. They go above and beyond in an era where going above and beyond is unheard of. I came with a smashed front in and everyone has complimented my car. A man at the gas station said hey I love your car! I said yes it had a smashed front and has had body work but thank you. This business communicates, didn’t go over budget and did nice things such as detail my car that I did not ask for and did these things well. Also other shops were quoting in July they couldn’t get me in until September, my insurance company uses this shop and they had me in this month and completed the work in a timely manner.

Patrick Evans

★★★★★

a year ago

I’m so happy I decided to stop and give this shop a try. Great and fast service restoring the damage to my car. I received a great rate as well. I would definitely recommend them for body work.

Ronneka Haywood

★★★★★

a year ago

Did such a amazing job on my vehicle I am so happy with the results my vehicle was across the street at crash champions were it was just sitting for a month with no work being done and over charging the insurance company for the repairs parts were there but no works was done for three weeks so I made the best decision of taking my vehicle out of that shop and sending it to Luxxury were customer service is definitely key .Luxxury had my vehicle for a week and fixed it with no problems for half the cost , if you are looking for a great body shop on Howell Mill and don’t want to be scammed by crash champions Luxxury is the place to go. The front desk staff was very friendly and understood my frustration when it came to the previous body shop and didn’t hesitate to take my vehicle even in the conditions it was left in from previous body shop .

Julian Pridgen II

★★★★★

2 years ago

The people who I had the pleasure of dealing with were extremely professional and courteous. They gave me updates and my vehicle without me having to call and check. The repairs they completed are impeccable, and they car looks brand new again. I certainly want to leave a review to praise this business and the wonderful work they are doing. In my humble opinion I would definitely recommend any service done at this shop.

Michael Moebes

★★★★★

3 months ago

I’ve used Edwin at Luxury Auto Body for more than two decades for auto body repair for several vehicles, and the results are always excellent!

Joseph Howell

★☆☆☆☆

7 months ago

This is hands-down the worst Body shop I’ve ever dealt with I have a 1987 Lowrider Monte Carlo with hydraulics that was involved in the hit-and-run they promised me they could match the paint and the gold leafing pinstriping on the side of the front left fender after dealing with progressive, Which was also terrible. I sat back patiently, waiting on my car to be finished. I called the Body shop multiple times It was always promised. The car will be finished that week 7 1/2 months later I go to pick my car up in the engine and I just spent $7500 on look like it came out of a junkyard 20 years ago they couldn’t match my paint And didn’t even attempt to put the gold leafing stripe on the fender. The heavyset girl at the front desk is very sweet, but I think she’d rather climb a tree and tell a lie then stand on the ground until the truth. One of her excuses for having my car for 7 1/2 months was it took the pain a long time to dry?🤣😂🤣😂. They Also reuse parts that were broken from the crash And blamed it on progressive insurance. This was hands-down, the most unprofessional and worst experience I’ve ever had dealing with a Body shop. Don’t let the Lamborghinis outside for you There’s nothing Luxury nor custom about this Body shop

Joseph Jenkins Jr

★★★★★

8 years ago

MAN! Where do I start! My car was basically destroyed aka totaled by the insurance company, but I didn’t want to give up on my car yet. I took my car to Edwin and he did the damn thing! My car looks like new and he didn’t charge an arm and a leg. He fixed it to perfection where other body shops are giving him compliments. They detailed it and made sure everything was perfect. When I saw it for the first time since being fixed I almost cried because he did what the adjuster said couldn’t be done and that’s bring “Deuce” back to life! I thank you Edwin and Luxury Auto body you have a valued customer for life!!!!

Remi Des-Ogugua

★☆☆☆☆

10 months ago

I would not recommend to go to the shop. I was a religious customer for a very long time, and most recently they lost my spare tire and refused to replace it. They are not accountable and highly unprofessional. I would not recommend going. This is not to say the first time I did go, they said they test drove my car, but once I left the lot, my wheel was unaligned and almost caused an accident. Again, do not trust any of the other reviews. This is not a good shop to go to.

Chinonye Orizu

★★★★★

a year ago

I couldn't be more pleased with the service I received at Luxxury Auto Body. I have taken my car here several times and I have always walked away pleased with the results. On this occasion, they took the time to thoroughly repair my vehicle and now my car looks brand new right in time for Summer. They even took the extra step to clean my car before returning it to me. This business is newly remodeled with tvs, coffee, and snacks. If your'e in need of car repairs, look no further!

Mort Epstein

★★★★★

3 years ago

Luxury Auto Body did an excellent job on my new Mustang GT that had been rear ended. They were very professional, helped me in every step with my insurance claim and were pretty fast in getting the work done, especially with so many body shops being covered up. I found Luxury Auto Body by google asking the best body shops in Atlanta. I am so pleased I used them. The job they did was excellent and with the car only having 6000 miles on it, I was pretty particular in how I expected the work to be done and Luxury did not let me down. Lastly Edwin and Nichole were very easy to work with and you can tell they take pride in their work. While I hope I do not need any body work in the future, if I do, Luxury will be the only place I will use.

brent fillmore

★★★★★

2 years ago

This is easily the best body shop I have ever dealt with without knowing anyone who works there. I got referred to them by a friend who swore by them as well and he wasnt wrong. Staff is so friendly and efficient. The communication was perfect and my car was done in a short amount of time. They are the best!

Jamie Kirk

★★★★★

2 years ago

They did an excellent job. Provided timely updates and set proper expectations about when I could expect my car. If your insurance company allows you to pick your body shop, choose Luxury, you will not be disappointed.

Lindsay Hall

★☆☆☆☆

a year ago

I won't inquire about business here again because of the repeated unprofessionalism around timely communication. Came for a quote, they were quick, pleasant, and thorough to assess the car, however they broke 3 promises on when the quote would be ready. I.e. Told me I would have it by the next morning, then when I called the next day at 5pm, told me they would have it first thing the NEXT morning, then when I called next day again around 11, they said they would send it "right away" and then absolutely did not. I shouldn't have to make this many calls to inquire about a quote. If you can't have it done for 3 days because you are so busy, just tell me that. I would have waited patiently and may have ended choosing your shop. Instead, I feel lied to, I had to take time out of my days to follow up with 3 calls, and my schedule is impacted.

Michael Behn

★★★★★

7 years ago

Only good things can be said about Edwin and his team, the man graciously helped me in my time of need and never looked back. My car is in mint condition after a nasty accident and I couldn't be happier, please take your car here, you won't regret it. Without a doubt the best care and service I have ever received from a mechanic. Trust them with your car it'll be the best decision you make. They honestly care about the human they are serving.

Gee C

★★★★☆

8 years ago

If you are ever in a crash and you want great work done on your car Luxury is the place to go to. Great office staff and very quick to get all your problems taken care of.