About Business
Conveniently located in Biloxi, MS, Bob Boyte Chevrolet has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto parts store, Chevrolet dealer, making them a top-choice Car Repair specialist in Gulfport. Backed by 1526 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Biloxi, MS residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Bob Boyte Chevrolet is the go-to destination for quality and service in Biloxi, MS.
Google Reviews
John Doze
★★★★★
5 months ago
I had a great truck buying experience with the sales lady Mandy Phillips and the rest of the Bob Boyte team. Mandy went over and beyond to get me the deal that I wanted. She is also very knowledgeable on all of the Chevrolet vehicles. The whole team at the dealership made me and my wife feel very comfortable. I will definitely go back and tell all my family and friends to visit this dealership and especially look to Mandy for a great vehicle buying experience.
Sheila Thead
★★★★
☆
5 months ago
What to say? There's good and bad.... Boyte had my car for 2.5 weeks, trying to figure out what had made it throw a P0191 code. Two things about all this stand out in my mind: They said they checked out a number of possible problems during all that time. Second: They didn't charge me, since they said they didn't find anything; that was very generous of them, and I appreciate it. For me, the larger issue is that I have a report specific to my own vehicle that describes what's most likely the problem (see the photo), yet Chevrolet (or the dealership in particular) didn't find that to be what was wrong. When you have a code-puller and can get the report yourself, it does make you wonder if either they don't know how to fix things, or if their own memos aren't reliable. Their suggested solution? Drive it until/unless it throws that code again (which is followed by the car shaking and misfiring and a line saying "Engine Speed Reduced"), and then bring it back. This just seems really iffy to me, in light of the suggested solutions offered on the actual report. About other aspects: Whenever I talked with anyone at Boyte, they were ALWAYS pleasant and respectful. On the other hand, it would've been nice if I hadn't had to do most of the calling. Communication with me definitely could've been better.
Redledge5
★★★★★
2 months ago
I am very impressed with the mechanic and service writer who serviced my truck recently. A fine job done by both. The mechanic found a defective part in the supply system and solved the issue that brought me to the dealership. The mechanic found a maintenance issue that I was not aware of and needed immediate attention. Thanks. Disappointed with Chevrolet in their unwillingness to resolve a well documented problem. And for their “solution “ to apply a new unmodified part to fix a design issue that should have been recalled. Terribly disappointed in Chevrolet!
Judith
★★★★★
5 months ago
I luv my new Equinox. I began shopping last week and have been blessed to have my new vehicle in just a couple of days. The people were super friendly and I have exactly what I was searching for in my new SUV. I am excited to begin this latest journey. I will need some time to figure out the new infotainment center. Don, however, did a great job convincing my husband that this is the best vehicle for me. Thanks for your time and attention to helping me get exactly what I was looking for. Judi Sewell
JD DONNETT
★★★★★
3 months ago
Bob Boyte Chevy Biloxi, MS always great to deal with. Service shop offers prices comparable to other service centers. We do all veh maint & LOF’s w/ dealer. Service Mgr Walt, Max & team always professional & manage to squeeze us in even on busy days! Thanks for service. HAPPY NEW YEAR - JD-Biloxi, MS
FRANK R BLACKMARR III
★★★★★
4 months ago
Service writer Tammy Ray was very personable as she kept me informed on the progress as it changed due to unforseen broken bolts and cracked A/C compressor housing from previous owner's repairs. She worked around my schedule and kept my total billing down, giving me mercy since I only recently purchased the truck from an individual who didn't disclose the underlying mechanical issues. Although hesitant to use any dealership's service department at first, I will look to them for any future repairs or major maintenance such as transmission fluid/filter or computer updates rather than going directly to smaller local shops .
Bradley Franklin
★★★★★
7 months ago
Went to get the oil changed and tires rotated. I had an appointment and was there a few minutes early. The service still took an hour and 40 mins, but the service writer/manager gave me my full service for free for having to wait so long. That was over $80 in value! Outstanding service! Thank you guys at Bob Boyte service department, you rock!
ben huntin
★★★★★
5 months ago
While making a trip from Yazoo County MS to cruise the coast. My 2019 Chevy 1500 RST stopped running and was showing no fuel. Knowing I had at least a half tank I contacted OnStar for a tow. Not knowing the area well and hearing nothing but good about Bob Boyte Chevrolet in the Jackson MS area I chose to have my truck towed to Bob Boyte in Biloxi. Being a Friday I was not expecting to have my truck back until possibly Monday. With my wife coming down Friday afternoon we went on with our plans for the weekend. Early Saturday morning I received a call from the service department and was told I had a bad fuel pump control module and they had it in stock. By noon on Saturday I received another call and my truck was ready for pick up. I highly recommend Bob Boyte Chevrolet in Biloxi MS, great people and great service.
Jason Clayton
★★★
☆☆
Edited a month ago
Kelvin was outstanding, and Sales Manager Bob was as well. This was genuinely one of the best sales experiences I’ve had with a dealership. I buy a new truck roughly every 3–4 years, so I’m not a first-time or inexperienced buyer, and Kelvin and Bob handled the sales side professionally, transparently, and without pressure. I love the truck and am very happy with the vehicle itself. Unfortunately, that experience changed once I moved into finance. David was friendly, but I repeatedly had to ask him to restate or clarify information. Key details—especially around financing terms and warranty costs—were presented in a confusing way. I was very clear that I wanted a 72-month loan from the beginning, yet comparisons were made between 60- and 72-month terms in a way that made it sound like the warranties were only “about $10 more per month,” without clearly explaining that this was effectively pushing a very large amount of cost into the final year. The process itself was also concerning. I signed once on the iPad at the beginning, and afterward the device was held at a distance while only high-level summaries were verbally given, and then advanced by David to capture signatures. I was not given printed copies and was told that everything would be provided on a thumb drive. When I reviewed the thumb drive at home, it became clear that not all documentation was included, and only then did I fully understand that nearly $10,000 in warranties and products had been added—at a cost level I would not have agreed to had it been clearly presented. To be clear: I often purchase extended warranties and my previous trade-in had a 5-year / 100k warranty. I am not opposed to protection products. What I am opposed to is how they were presented. The structure and explanation of the financing and warranty costs were misleading and did not align with what I believed I was agreeing to at the time. I love the truck, and I intentionally bought what I wanted this time, not just what was practical—even at a higher price than I’ve ever spent on myself. Because of that, the lack of clarity and transparency in finance was especially disappointing. In summary: Kelvin was great. Bob was great. I love the truck. The finance experience significantly detracted from what otherwise would have been an excellent overall purchase.
Eric Camp
★★★★★
a month ago
Tammy Ray was the most helpful service advisor! I had been previously to another dealership with this issue and it wasn’t resolved after 3 weeks of the truck being with them. You guys had it fixed in 2 days! Also, the “culture” of the dealership and “vibe” is very welcoming and comfortable. Will only use you guys for my Chevy from now on!
Norman Foskey
★★★★★
4 months ago
Not pushy at all. Went in bought a vehicle in one afternoon. Was willing to negotiate. One of the best vehicle buying experiences I’ve ever had. Thank you Norma Jean for a great experience.
T
★
☆☆☆☆
a month ago
This was my go to dealership for my Tahoe and my husband's Silverado for years. My recent experience was absolutely horrible. Had a scheduled appointment to have my truck looked at January 6. Sat in the lobby for 4 hours without the mechanic even test driving it. I was told to schedule another appointment to have it dropped off January 26. This time dropped it off and was told it would be ready by the time I flew back in the following week. 2 more weeks went by and still my vehicle was untouched. My warranty claim was closed because the dealership did not communicate with them and Bob Boyte charged me hundreds of dollars for a rental that I was told would be split between bob boyte and my warranty. Here we are in the middle of February. Weeks of lies, no communication, and stress. I finally got my vehicle towed from the dealership. After years of trusting this dealership, I will not be returning. I couldnt believe the lies that were told day after day by the service advisor. I am now starting to believe that other services I have requested were never done. So disappointed. Just no accountability.
tina biddle
★★★★★
a month ago
Working with Chad was great! Car buying is always stressful, he helped calm those nerves. He and Charles and the whole team were fabulous. I would definitely come back to this dealer in the future for sure and I would recommend them. I felt like I was treated fair, honest information and they had my best interest in mind with payments and the details.
Kristin McDonald
★★★★★
a month ago
The service team at Bob Boyte is top-notch. Colin was professional, knowledgeable and very kind. He kept me informed on the status of my Yukon the entire time it was there. I got it back today and I’m very satisfied with all of the work that was done. There was also an incident with the loaner car I was given and the manger completely took care of that issue for me. They get a 10/10 from me and I will absolutely use them again if needed.
Marty Guthrie
★★★★★
4 months ago
Very professional and accommodating. Helped me with every question I had and made sure they answered so I understood. Spent more than enough time to make sure I understood every option on the car. Especially Jonathan the salesman that helped me.
Keith Burnett
★★★★★
5 months ago
⭐️⭐️⭐️⭐️⭐️ Excellent Service Department!
Absolutely excellent service department! If a mistake is ever made, they fix it immediately. My favorite service person is Tammy — she’s my go-to girl for getting things done! Matt is also excellent and very knowledgeable, but Tammy is always my first pick. I’m truly happy with their whole team. Every one of them goes above and beyond the call of duty to make sure customers are taken care of. I’m writing this review because I’m genuinely grateful to have a service team that tries to help me — not take advantage of me as someone who may not know all the ins and outs of vehicle mechanics. Thank you all for your honesty, professionalism, and great service! They have serviced my 2018 pick up truck - I have 397,000 + miles It is still running smooth.
Tabatha Rutherford
★★★★★
a month ago
The professionalism, not pushy about a sale and making sure you are treated like family!! Unlike another dealership they didn’t acknowledge my wife at all nor greeted her. The atmosphere at the other one was definitely not welcoming. You guys did awesome on every level! From the welcome, to the ending of our purchase! We laughed and chatted like a family reunion.. we were comfortable and the fact my wife and I were both treated with respect… we both highly recommend anyone to go there for their next purchase!
Vivian Self
★★★★★
5 months ago
Wonderful buying experience...easy peasy! my salesperson was so nice...thank you Mandy! When I buy another vehicle...I'm coming right back here to Bob Boyte! Everyone was so friendly! I love Mandy! She made me feel very comfortable....Easy...Peasy! I'll definitely send friends and family to Bob Boyte in Biloxi and to Mandy!
Michelle Cain
★★★★★
5 months ago
Today was truly a blessing. I’ve been on a journey to find a new car for about a year now. It seems like every dealership I went to I just wasn’t getting the answers or service I wanted. On yesterday I received a marketing text message from Bob Boyte Chevrolet. Now mind you I’ve never been to this dealership so I really felt that this was Gods way of saying “this is where you need to go”. I was greeted by Justin upon walking up to the entrance. I didn’t have a particular car in mind. I just wanted a used car. Today, Justin got me in a beautiful 2025 Chevy that was sitting on the showroom floor. The process was so smooth and stress free. This was easily the best service I’ve had at any dealership I’ve gone to. Thank you so much Justin for all of your help today. Rather you know it or not, you helped answer a year long prayer. You were truly my angel today. Thank you.
Anthony Delgaicco
★★★★★
a month ago
We had a great experience at Bob Boyet Chevrolet. Our salesman, Kelvin Murphy, and the entire staff were friendly, professional, and very helpful throughout the process. Kevin and the sales manager were especially easy to work with and made everything smooth and straightforward. You really get the sense that they put customer service at the forefront of the transaction. Highly recommend this dealership and team.
