About Business
Residents of Biloxi, MS, Gulfport have long trusted Pep Boys for their expert Car Repair needs. Whether you need assistance with Tire shop, Auto repair shop, Oil change service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 343 reviews. Throughout Gulfport, and particularly in Biloxi, MS, Pep Boys is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Pep Boys for any Car Repair inquiries or to schedule a visit to their Biloxi, MS facility.
Google Reviews
XxLeMoNxX -_-
★
☆☆☆☆
5 months ago
Pepe Boys is one I wanted, I don't recommend them, I went to put new tires on it two and a half months ago, but it was a total failure because balls started to come out of the tires. I went to have them validate the warranty, they crashed according to the car, they crashed it, and it is very low and that's why the tires broke, what a huge stupidity, please don't go.
Steven North
★★★★★
4 years ago
I converted an old short bus into an RV and had to do an oil service while stopping over in Biloxi. It's an odd vehicle so I was nervous about letting a shop due work on it. I called ahead by a few days and talked with Cooper who assured me they could service my vehicle. The technician, Tyrone, took a lot of care backing in the bus and getting it up on the lift. Everything went smoothly and it was done at a price I'm not unhappy about. Overall it was a great experience!
Tim Crick
★★★★★
3 months ago
Top notch customer service, kindness, courtesy, service. I will never think of going anywhere else. More establishments should take note of how these nice folks do business in this day & time.
Mae Duke
★★★
☆☆
7 months ago
My husband had a two o’clock appointment for oil change rotate tires and check leak in Tire that we brought there. He had been in the shop for two and half hours and is still there. That is very bad customer service. He is currently still waiting to get service. So it could be four hours before. We are very disappointed with this company and service. After three hours they completed the work. I was not charged anything for the service I received so changing my review to three stars.
James The Man
★
☆☆☆☆
5 months ago
Went for simple transmission fluid exchange, car started shifting funny then wouldn't shift. Took it back and was told solenoid was bad. Had them check fluid level and was over 2 quarts overfilled. Fluid was coming out of vent tube and covering the back of my Corvette. Drained the excess fluid and everything works well. Had to spend $150.00 to have my car cleaned underneath and everywhere.
Cheri Bledsoe
★
☆☆☆☆
5 months ago
Came in today to get my breaks done on my Denali, got here around 9am. There was one person infront of us and we were told it would be about 2 hours. It is currently 4 hours and $700 later- and I’m still sitting here waiting. This is terrible customer service. My truck sat for at least an hour before it was even pulled into the shop, because they didn’t want to tie up their alignment rack. Give me a break. All said and done, I will never come back to this store, and I will certainly never recommend it to anyone else.
Kam Patel
★★★★★
2 months ago
Excellent service with skilled mechanics. The repairs were explained in detail, along with future maintenance. The service advisor was very helpful, and the pricing was very reasonable.
Abel Sualevai
★★★★★
5 months ago
I got a fuel pump replacement and worked with Suzan from scheduling to payment. Her customer service was awesome and knowledgeable on services Pep boys offer. Truly thankful for the team there!
Laura Goodwin-Wright
★★★★★
2 months ago
Quick and friendly service. I "walked" in with a very dead battery. They were able to replace it quickly and get me back on the road within an hour.
Ryan Lundy
★★★★★
6 months ago
Wonderful job they got taken care of same day! Ms. Susan was absolutely wonderful. There was a small hiccup on the pricing but after reviewing everything first thing the next morning, I received a call and was informed that it was correct and an explanation as to why. This alone (communication and explanation with the customer) is why I’m giving a 5star review to Ms. Susan customer service is everything and I definitely will be back to her for my future services.
Richard Glauben
★★★★★
6 months ago
Ordered my tires and made my appointment online. Drop off was super easy. Text updates throughout the process. Easy transaction. No issues. Would definitely use them again
Alex Nguyen
★
☆☆☆☆
5 months ago
went to get tires changed last december and was never asked or told about an alignment because i told them do everything they need to on my car. fast forward to october 2025 my front two tires are bald now and they claim i declined an alignment when i was never asked about one to begin with.
Brian Griffith
★★★★★
Edited 5 months ago
We come to Biloxi every year for Cruising the Coast. I had them do an alignment on my 1971 Plymouth Duster, excellent job, after I was told a week before I needed about $2500 in parts in labor before I could get it aligned. Highly recommend Pep Boys
Lily Shepard
★★★★★
5 months ago
I was so grateful for the people here who helped me fix my car. Ms. Susan was amazing and so kind. I unexpectedly had to stop here when my car started to break down but will be coming back in the future if anything happens!
Elizabeth Russell
★★★★★
2 months ago
Anytime I come they are so kind and respectful. I got my tires rotated and they did it under the time frame, and did an amazing job with my car. It feels 10x better to drive!
Chris Dupuy
★★★★★
Edited 4 months ago
I just moved to Biloxi from Atlanta. I was in automotive for over 20 years. Big 10 tires in Goodyear and a few others. I've been trying to find a mechanic for my van would not much luck I've talked to many shops in and around biloxi. Not happy with any. My neighbor recommended pepboys. Best decision ever. Friendly staff the cleanest shop I have ever seen.. t he Biloxi store will now service my van and anybody else I speak to that needs their car worked on. Very happy yay
Hodges Folse
★★★★★
5 months ago
I ran into tire trouble at Cruising The Coast. I went to Peo Boy’s and they took great care of me at a very fair price.
Colt
★★★★★
11 months ago
Cooper went out of his way to cover all of my tire needs and was a huge help in getting the right size I was looking for. Keith did a phenomenal job with the install and balance even when he had a hard time with my low profile tires getting them off the wheels. His patience was beyond reproach. Great job overall and definitely would come back.
Brad Rummel
★★★★★
2 weeks ago
I was overly impressed with the service knowledge and care that Susan and the team displayed and taken care of my vehicle. I must admit, Pep Boys was not my first choice, but when I saw that they had the tires that I wanted online, I went there after booking an appointment online. The service at this particular, Pep Boys location was phenomenal and nothing short of the best service I think I've ever received from a CarCare facility.
JoAnna Jackson
★★★★★
3 weeks ago
Guys here were awesome. I got new tires at a good price. The tech explained the inspection report. Love that they provide this report & pictures of other problems that needs to be addressed. Would definitely recommend.
