Bob Haynes Custom Coach Works

carol lewis

★★★★★

8 years ago

Bob Haynes Custom Coach Works was a great experience for me. My band New car was hit and I was a wreck. I didn't know what I was going to do or even how to start the process of putting my car back together. Their staff treated me like family. They walked me through the process of getting my car back to show room quality. I would recommend them to anyone who needs work done on your vechiel. They are my go to place now. Thanks guys for the services you and your staff provided .

Lyn M

★★★★★

7 years ago

Bob and Chris Haynes, and their entire staff are the real deal. They repaired and restored my 1969 Corvette. I am now a customer for life. I am very impressed with the Teams knowledge of automobiles of all makes, models and years. It is not often you feel you received a great value in the automotive arena, but that is excactly what i got! Custom Coach Works has the SKILL that is very hard to find. 100% recommendation from me. I would be happy to talk to you if you have any questions. Marc Miller

Alyssa Ruiz

★★★★★

6 years ago

I can’t express enough how grateful I am to this shop! I recently went through my first insurance claim, freaking out because I have no idea what I’m doing and they couldn’t have made things any easier for me! They walked me through every step of the way, gave me great advice, and kept informed about any repairs they were making! They even managed to save me an extra $500! 🙏🏽😭 Diana and Bob are absolutely amazing! They know what they are doing and know how to get it done. They are definitely going to be my shop of choice now.

Anthony C

★☆☆☆☆

5 years ago

They will take forever on your vehicle, and if you call and ask for a status update (we’re talking 3 weeks out). They’ll give attitude and hang up. Don’t bother threatening to take your business elsewhere if your car hasn’t been touched in a few weeks like mine was, Bob will tell you he’s gonna bill you EVERY SINGLE DAY it sat in their shop. Stay far away, go elsewhere. If you decide to bite the bullet and give them a chance, don’t complain you weren’t warned.

marissa ortiz

★★★★★

10 years ago

You can trust that your car will be in good hands!! The staff at Custom Coach Works is wonderful! From full restoration to minor car repair, you can be sure that they will get the job done!! Have had 2 cars worked on and not been disappointed. Referred family and friends and had noting but satisfaction! Highly recommend to anyone needing a go-to car shop!

Jake McDaniel

★★★★★

7 years ago

Bob, Diana, Chris, and the rest of the Custom Coach Works crew are extremely reliable, and personable individuals! Other than doing an amazing job of my Genesis, they made me feel right at home and worked with me on the pricing. Finished my car in just a few hours and even went above and beyond to detail it afterwards! Not only have they gaine my business with my car, but I’ll be bringing my motorcycle back as well.

Mo

★★★★★

7 years ago

Bob and the team did an excellent job retrofitting a newer style bumper to my car. The quality of the paint job, attention to detail, and communication was spot on. All of my cars will go to Bobb after dealing with a few different chain body shops in San Antonio.

Frankie Massey

★★★★★

10 years ago

Everyone at Custom Coach Works is Amazing! I've been working with them for several years now. They have helped me bring my vehicle from idea, to reality. They put up with me calling to check on the progress constantly. When I dropped in occasionally to see my truck in person, they take the time to fill me in on every step taken up to completion. A+ service is hard to find in the customization world, trust me. Save yourself the frustration and let Custom Coach Work's blow you away, as they have me.

Daniel Gonzales

★☆☆☆☆

12 years ago

I own the 1947 Pontiac that is pictured when you google Bob Haynes custom coach works. The car belonged to my Father in High School and was parked in a pasture for 25 years and then I fixed it up in high school. I am a Major in the US Army and dropped my car off with Bob Haynes in AUG of 2011 and made an agreement with Bob that the car would be restored within the year that I was deployed to Afghanistan. I told him that it was my lifelong dream to make it automatic with cruise control and air conditioning, and to just drive with my Dad before he passed away. I paid Bob over $10000 until my Father told me to stop because he hadn't did any work on it the whole time I was deployed. Bob kept telling my Father he would get started on it and never did. I returned from Afghanistan and the only thing that was completed was the original motor was removed. He told me to give him a little more time and he would get it done. I then got deployed again to Afghanistan and 3 weeks prior to my deployment my Father passed away and then upon my return from Afghanistan my Mother passed away. I contacted Bob a few times from Afghanistan to get the status of my car and to let him know that my Father wouldn't be by anymore to check on my car. He told me that he would get it done and when I returned after Bob having the car for 2 years the only thing that was done on the car was a new engine block and transmission nothing else. I had estimates done on what the work was worth and 4 shops stated no more than $3500, so he really lied and cheated me out of over $6000. When I picked up my car and decided I was done with him, he never apologized for not fulfilling his obligations, never even came close to saying sorry for anything. Talk about screwing over a Soldier, that is what Bob Haynes is all about. I wouldn't recommend him to anyone, he is man with no integrity, no values, obviously someone who doesn't support American Troops nor appreciates all the sacrifices that we make on a daily basis. He had so many chances to make the deal right or do the right thing, but it was obvious Bob didn't care one bit about me as his customer. If anyone wants to take their car there, please don't waste your time because Bob is truly a waste of time as is his shop!!!

Steve Malouff

★★★★☆

8 years ago

I read some of the reviews and cannot speak for anyone else's experience. I was surprised at the feeling that they do not like dealing with the military. I am retired military and have taken probably 5 different cars there (for various reasons...i.e., repair, customizing, paint) over the last 10 years, and recommended many friends (many ex-military) to their shop. I can speak with certainty from my experience that there is no issue with active, retired or prior service members, nor have I ever gotten feedback from anyone I referred there sensed any issue toward military. That being said, my experience was positive, hence returning for repeat work and recommending others. Chris is always my go to guy with anything related to my vehicles.

Brady Little

★★★★★

9 years ago

Took my G37 to them that had been in an accident. My experience with body shops in the past had been bad. They usually repainted it incorrectly, making the repair look noticeable. After I got my car back from them though, to be honest, it ended up looking better than it did before the accident lol. Ask for Chris when you get there, he's the guy who I dealt with.

Ryan McMakin

★★★★★

5 years ago

Bob and his crew are very professional and helpful. Even with the COVID 19 going on the helped my family with professional experience and constant updates to get us back on the road. I’m and definitely going to be a repeat customer.

Chris Dey

★☆☆☆☆

9 years ago

Beware, get receipts for everything, don't trust anything Bob Hayes says. He will take you on a journey which will leave you with broken promises, leave you with an unfinished car and shattered dreams. What ever you decide to do, DO NOT give him any money down. I have never met a person which can look you straight in the eyes and fabricate so many excuses and lies. BEWARE if you want your car done right. P.S. I really think he has something against military....Mike Dey

Ash

★★★★★

4 years ago

I cant Express how thankful I am for this shop. I was in desperate need of assistance on my truck. I wasn't aware they close at 5pm but by the grace of God they were still there when I got there at 6pm. Instead of turning me away they graciously helped me out. I'm new from houston and had no clue where to get help. They not only fixed the problem but they spent an hour working on it and didnt leave until 7pm. I dont know another shop who would've assisted way past closing. I pray God blesses this family with business that doesn't cease. I would recommend them to anyone and everyone. Definitely going to be my shop from here on out. Not only that the price was GREAT. They dont make them like them no more.

Sherri Jordan

★☆☆☆☆

8 years ago

Bob Hanes has had my elderly fathers truck and money for 5 years. The vehicle was drivable and in very good condition. He is a liar and a thief. Do not do business with him.

Armin Nasri

★★★★★

6 years ago

Took my car in to add a front lip spoiler to it and came out perfect! They worked extremely fast and the entire staff treated me like family. Will definitely be bringing my car in again for more modifications.

Ethan Waldron

★★☆☆☆

9 years ago

Gave me a 3-5 day estimate for a few dents and a scrape on my back left wheel-well. However, since then they have taken a week more than estimated and did not deliver when they said that "Itll 100% be ready by friday august 12th." So far its been a bad experience.