About Business
For professional Car Repair care in Las Vegas, NV, Paradise, look no further than Brake Masters #174. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 344 pieces of feedback. They have become an integral part of the Las Vegas, NV community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Paradise, Brake Masters #174 is ready to assist with your next project or repair.
Google Reviews
Cassandra Olguin
★★★★★
3 months ago
Amazing service and the service team is so friendly and easy to talk to!
Cathy Ching
★
☆☆☆☆
a year ago
This was a decent auto shop in the past. There was a manager that i worked with on my truck. And he was honest and trustworthy. He is no longer employed there. The new manager is very rude, and money hungry. Last week he tried to get $1500.00 out of me for repairs. I got a second opinion, and guess what ? I don't need those repairs!!! He also made fun of my name. Please stay away from this shop on Tropicana Ave. Some customer is going to get ripped off bad sooner or later. I am taking my services to another different auto shop now. NOT BRAKEMASTERS! And when u call the customer service department in Arizona, the only guy there is Christian. That's what he told me his name is. He doesn't want to listen to your problem. And hangs up on you!! STAY AWAY FROM THIS SHOP AND COMPANY. TO CORPORATE : U WERENT THE VICTIM! SO GO AHEAD AND LIE FOR THEM! YOUR CORPORATION NEEDS PROFESSIONAL HELP !!!!!
Vincent Tobinus
★★★★★
a year ago
....they made me feel at ease as we spoke and explained in detail of the issues with my vehicle, producing test results, showing the area/part(s) on my vehicle needing repair or replacement and took pics for me to have.... ....true professionals...and their cost for repairs was unbeatable! It is rarely I took any vehicle to a "mechanic" and felt I wasn't being taken to the "cleaners" and I happily say this was one of those rare times...
Cashe Brian
★★★★★
a year ago
These guys are amazing. They did an amazing job on my car. Super nice guys, very helpful and informative. No Bs or trying to make you buy stuff you don't need. They get right to the job no messing around. These guys are top notch!! I will definitely be taking my car to them for everything now.
shamika Ariajegbe
★★★★★
a year ago
I had an amazing experience at Brake Masters, as usual. The manager, Alfred, worked with my budget, was friendly and compassionate. Not only that, but the repairs to my car were done in a timely & professional manner. I'd recommend Brake Master to anyone who is looking for affordable, efficient and great quality repairs. Ask for Alfred he is the best of the best!!!
Venture Quantum
★★★★★
a year ago
Thank you for your feedback! Ernesto, forgive me if I'm wrong, but he managed to completely change my view of the company with excellent service. Even though I didn't want to go back there, I'm taking my second car for service and will continue with them to take care of my cars. I've already recommended this company to my friends, emphasizing how much of a difference one person can make for a company. Congratulations to this excellent employee who turned an unhappy customer into a loyal one and who will be recommended to many friends.
Anthony Garcia
★★★★★
8 months ago
Juan took care of me and showed me exactly what “wasn’t” wrong with my car and saved me money and didn’t try to upsell me anything outrageous … so he was real honest that I’ll be going back to him for all my brake needs I know will come up in the future as well as referring people! You have my business now for such honesty!
Jas Khella
★★★★★
a year ago
I brought my car in because my brakes were screeching. I thought I needed new brake pads but was told they were fine. They told me the screeching was from damage to rotors and if it didn’t bother me, it wasn’t urgent to have it fixed. They also found that my car was low on oil. They saved me from a potential disaster. These guys are extremely honest. I would highly recommend!
Sarah Ellis
★★★★★
a year ago
Tommy gave me personal attention even though he was the only manager on a very busy saturday. When he got back to me with prices he was happy to apply the coupon I found online. My car sounds great. I was very happy with the customer service and I think the technician did great work on my brakes.
Clay Thompson
★★★★★
11 months ago
last year 3 shops tried to fix my A/C only to charge me 200.00 each. with no repair. This year I took to Brake masters who were the most professional, knowledgeable and respectable mechanics I have ever came across in this town. My a/c is working and I have faith in mechanics again. THANKS GUYS!
Scott M
★★★★★
5 months ago
Tommy and his team took great care of us. I highly recommend this Tropicana location.
Lizbeth Sanchez
★★★★★
4 months ago
I highly recommend this place, great customer service, very professional, reasonable prices, nice and clean environment!!
Erica
★
☆☆☆☆
a month ago
Poor communication and service from Jose he was very hostile and disrespectful 2/24. Taking my business somewhere else
Space Ghost
★
☆☆☆☆
4 years ago
Honestly this is the worst place and the worst experience with the worst customer service ever nobody looked happy working there or even happy dealing with any customer, I made an appointment for 430 for them to say that there was no issue and it would only be a 30 minute wait, to when I get there it becomes a three hour wait for A simple oil change. I don’t understand why I simply just wasn’t told that they were busy today and rescheduled me another day instead of waiting for three hours!
Brianna Croney
★★★★★
a year ago
The BEST service I have ever received! Jaime and Mike were absolutely amazing. They were very honest about what my car needed and what my car even did not need. My payment was broken down for me and I was even given options on what would work best for me financially. There was no pressure to add on extras either. Moving forward this will be my go to place for all my car needs.
casey kalinauskas
★
☆☆☆☆
5 months ago
If you want shady things done, bolts not toqued to spec and then they wanna leave you to deal wit it urself , this place is for you. I trusted this place to help me get stuff done and i paid good money too and they half assed it . Now my daughter who is in college has no car .
Dominique James
★★★★★
3 months ago
Great service, fair price, will definitely be bringing all three of my vehicles here.
George Stowhas
★★
☆☆☆
3 years ago
Poor quality control Did oil change- spilled oil all over top of engine. Did not reset computer for next interval and some how managed to break the mounts to my headlight. Pointed this all out tot the service writer gave me a cloth ( after I beg for it) to wipe down the oil and a coupon for my next oil change. Like I would even consider going this process twice. And don’t let me forget that the mileage on maintenance paperwork is wrong last shop did this to my previous car and ruined its resale value because car fax said mileage inconsistencies. A $ 100. Oil change has now devalued my resale and so far looks like 250 for steam cleaning plus 600 for a headlight. So tired of people not caring about the quality of their work.
Jurassic_Scout
★★★★★
a month ago
All of the staff were helpful, friendly, and honest. They went above and beyond when my vehicle turned out to be more complicated than expected. They let me bring my own parts in order to save money.
Mitchell N Nimmoor Jr
★★★★★
2 weeks ago
Great job ... Good prices. I brought my own material and they installed and flushed the fluid. Thorough and professional. I would recommend and will be returning for future service.
