Brakes Plus

Em Gayle

★★★★★

4 months ago

Aaron was so so amazing. He was super super nice and thoughtful of all my needs. Kept me updated and talked me through all of it. All the mechanics walking in & out were very nice as well.

nombre apeido

★★★★★

4 months ago

Hi, I request a quote and service over the phone, and it was a breeze to set up my service , Aaron was so intuitive and helpful, I did my Lexus ls 460 on wich us very hard work and has to to relearn the alignment with a proper Autoscaner. Not all shops are prepared for these, they went to do the "extra miles" for my Car, Good job! and Well done!. Thank You Aaron for your Courtesy and Attention!.

Patrick Trizna

★★★★★

2 weeks ago

Eric was great talking me throughmy alternator replacement. Was done quickly and was very professional explaining the labor costs.

Loralie Curtis

★★★★★

4 months ago

Darius helped me replace my headlight after I had been through a struggle and been turned away from multiple places. He replaced it quick and easy and was also kind enough to check my oil while he was there. In the time I was hanging around waiting all the guys were very nice and friendly both at the front desk and the garage. I will definitely be coming back for all my needs!

Jimmy Nguyen

★★★★★

4 months ago

⭐️⭐️⭐️⭐️⭐️ Top-Notch Brake and Rotor Service from Chris and the Team at Brakes Plus! Chris and his crew at Brakes Plus are absolutely outstanding! They handle all the brake and rotor alignment work for our fleet of Turo vehicles, and the quality of their service is second to none. Every visit, they provide honest diagnostics, quick turnaround, and precision work that keeps our cars safe and smooth on the road. Chris is professional, knowledgeable, and always goes the extra mile to make sure each vehicle is road-ready. It’s rare to find a shop that combines expertise, transparency, and genuine customer care — but Brakes Plus nails it every time. If you need reliable brake repairs, rotor alignments, or general maintenance, this is the place to go. We couldn’t ask for better service or a more trustworthy team. Huge thanks to Chris and Brakes Plus for keeping our fleet in peak condition!

Ann Jordan

★★★★★

3 months ago

Chris at the service desk was very professional, helpful as well as courteous. Darius the technician was very informative and provided detailed analysis of my wheel alignment. I really appreciate the great service provided by these superior individuals. Thanks once again.

Kevin

★☆☆☆☆

9 months ago

I brought my car in for an alignment, but it’s still pulling to the left and the steering wheel isn’t straight. When I came back to ask for a recheck, I was told that the alignment printout looked “fine” and they refused to inspect it again unless I paid over $1,000 for them to “spend more time” on the alignment. They gave several excuses about how the car is supposed to drive, instead of addressing the actual issue. It felt like they were trying to upsell unnecessary work rather than fix what they should have done right the first time. I was also told to wait 30 minutes to speak with the manager, but after nearly an hour, no one showed up. The manager, Darius Wells, never arrived or followed up. The quality of service has gone way downhill. The management seems disorganized, the communication is poor, and the overall experience was very frustrating. I would not recommend this shop based on what I went through.

eddie echard

★★★★★

a month ago

Went here for an oil change. Had the absolute best prices in town! Me and my daughter will definitely be coming back for anymore work we need done. Aaron is who helped us out and his customer service is top tier!

Isabella Smalls

★★★★★

3 weeks ago

Eric and his team are amazing, I had new tires replaced and was able to get an alignment in and out within the hour. Highly recommended with no pressure.

Becca Bear

★★★★★

a month ago

I needed brakes really bad , and everywhere I went wanted to charge me nothing less than 500$. This location was so nice and understanding of my budget. They didn’t try to force me to buy other parts when I told the all I needed was brakes. Aaron is who helped me and was wondering! I suggest asking for him when stopping by!! He will get you took care of!! I paid around 250$ for the job everyone else wanted 500 for and they finished in less than an hour with labor! Great place with great people !

Sarah Thompson

★★★★★

2 months ago

Incredibly kind, generous people offering outstanding customer service and support at this location. My elderly mother-in-law has been saying her blinker/tail light has been acting weird recently. She stopped by Brakes Plus as a walk-in to inquire if it’s something they could do, as Discount Tire next door does not offer this service (great customer service there too!) and she needed the light figured out still. She was concerned it would be too expensive after investing in tires just minutes before, so was only asking for an estimate at this time. The gentleman was extremely kind, stepped outside to see what was going on, and was able to fix it on the spot! When she asked how much she owed, he didn’t bill her, but rather simply asked her to leave an honest review about her experience, but only if she felt so inclined. So, here I am. Over a week later I’m posting this review after she couldn’t figure out how to do it. She’s been kindly reminding me the last few days that she wants my help to do it (aka to do it) aaaand here we are. Such OUTSTANDING customer service, it’s been a point of conversation in our household for almost a week! 😂 Now the serious bit. A sincere thank you to the team here for taking care of her and not taking advantage of the situation. I appreciate you guys! It means a lot that our neighborhood shops are looking out for our elderly citizens in our community too. Thank you! 🙏

Aaron Botello

★★★★★

a month ago

Had a caliber bolt pop out, willing to get me in right away And fix the issue. highly recommend. good customer service and even been better work done at this place. Super professional And We’ll definitely be coming back shout out Dennis for the help

Keyondra Helm

★★★★★

3 weeks ago

My experience at this breaks plus location was amazing! Eric was great and made sure to give me the best price possible for my vehicle and was very kind and friendly. The whole staff as great and I will be returning back anytime I need maintenance. Thank you team !

G Dub

★★★★★

3 weeks ago

I recently had my wife take my Chevy Truck to you guys for brakes. We thought it was gonna be super expensive and we're a little worried. We talked to Darius, he explained everything to her with me on the phone. My wife and I felt very comfortable getting brakes, rotors and some other work. Great service. It was also done sooner than they said. Thanks guys we'll be back.

Ivy Rodriguez

★★★★★

3 weeks ago

Was very happy with this location, I called them out the blue to get in for an oil change last minute and they were able to take care of me right away. I usually go to the location on Quebec cause it’s close to my job but I really liked the customer service Aaron and his team provided. They were all very professional. I will start coming to this location instead. Thank you for helping me with my car needs

Darci Beaida

★★★★★

5 months ago

JD, Chris, and the whole team here were incredibly nice, professional and fair in pricing. I thought I may have to replace all of the studs on one of my wheels and they ended up being able to fix it instead. I got exceptional service from everyone involved. Thank you so much you guys. I will definitely be a return customer.

Idania Jacobo

★☆☆☆☆

a month ago

Horrible service. I brought my car in for a simple brake job, and it left with multiple warning lights on the dashboard in regards to the brakes when it was in perfect condition beforehand. I was then told there were engine-related issues — and somehow that it had nothing to do with the work they performed. They even cleared the light and said it wouldn’t come back. That is unacceptable. It honestly is a chop shop. The staff were dismissive and treated my concerns like they didn’t matter. As a woman, I felt talked down to and not taken seriously. I remained polite and respectful during every interaction and even followed up with their support team, but they refused to properly inspect the vehicle or take responsibility. They also refused any kind of refund. Now I’m stuck paying the dealership over $600 to address issues that appeared immediately after their service — on top of the hundreds I already paid this shop. I trusted them with my car for safety and left feeling stressed, dismissed, and financially burdened. 0/10. Do NOT recommend unless you want to risk leaving with more problems than you came in with