About Business
Residents of Garland, TX, Richardson have long trusted Brakes Plus for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto parts store, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 1002 reviews. Throughout Richardson, and particularly in Garland, TX, Brakes Plus is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Brakes Plus for any Car Repair inquiries or to schedule a visit to their Garland, TX facility.
Google Reviews
David Shapley
★
☆☆☆☆
2 months ago
At the end of October I went to brakes plus for inspection and to get my brakes checked. They showed me where I needed some front strut work done, quoted me 2 grand, put my tires back on and I left. Between then and Christmas day I drove the truck twice to my mom's house, total 300 miles. On the way home Christmas night all the bolts came off my rear driver's side tire making the whole tire and rims come off, going down the freeway at 70 mph. It was axil to concrete and a potentially deadly situation. Called AAA and the guy said tire was mounted wrong. We got the truck home and then I went to brakes plus. They kept the truck 3 days and then their regional manager denied responsibility claiming ctv showed proper procedures were followed. I don't see how those bolts could have come off unless wheel was mounted wrong. Took truck across street to my usual mechanic and he could fix it for 300.00. he is doing the strut work for 600.00 not 2 grand. Judge for your self before using brakes plus.
SHAE L
★★★★★
a month ago
I had a really great experience at Brakes Plus. Kristie, the sales associate, was professional, patient, and very helpful from start to finish. She explained everything clearly, didn’t pressure me into unnecessary services, and made sure I understood exactly what was going on with my vehicle before any work was done. One thing that really stood out was the customer service. Since my car needed to stay for service, Kristie arranged a Lyft ride for me, which made the whole situation so much easier and stress-free. That level of consideration definitely didn’t go unnoticed. The service itself was fast, efficient, and reasonably priced. My car is driving smoothly again, and I feel confident in the quality of the work that was done. Overall, this was a smooth and professional experience with great customer care. I’d definitely return and recommend this location to others needing reliable auto service.
Lexii Sellers
★★★★★
a month ago
This experience was amazing. One time we came with our truck and they told us exactly what was wrong with it and what he thought happend and they were right, but we went to several other places and they were all wrong. Now we’re here with our Kia hoping they do there amazing thing and fix our car! 🫶🏼🫶🏼❤️🔥
Manny Palacio
★★★★★
3 weeks ago
I would definitely recommend this place for anyone who doesn't know anything about vehicles to anyone who knows everything. One of the leads Jeremy never made me feel small or less for not knowing or not agreeing to a service if anything he was willing to give me advice which is very hard to find. I have to go to brakes plus again I would Definitely come back to this one everyone was nice and willing to help.
Tony Ho
★★★★★
9 months ago
This is one of the best big named auto service stores I have ever been - brakes plus. The staff are excellent. Cody was great at this location 6246 N. Jupiter Rd, Garland TX 75044. And Angelo was the one who did the actual alignment work. I have never been treated with such transparency and clarity of what they have found out and what they think it should be done. They don’t do anything without your permission. This is professional work ethics which is hard to find. They actually showed me what their computer said next to the rack so that I could see what needed to be done. And the price is reasonable. 4-wheel alignment with a coupon came to about $101. That’s excellent price to me bc of the professionalism provided here. In fact, I’m bringing my cars here for oil change now. Give it a try and you won’t be disappointed.
Aaron Short
★★★★★
6 months ago
The team at Brakes Plus was fantastic. They provided a free inspection and walked me through all of my options clearly. I originally came in just to replace my front pads, but they explained that the rotors also needed attention to prevent future issues. Everything was priced fairly, and they worked with me to stay within my budget. The staff is knowledgeable, friendly, and always willing to answer questions. I really appreciate the service I received here and will definitely be back for future work!
t t
★★★★★
4 months ago
I took my 4runner in for brakes and a new battery and Cody and his team took great care of me. They were all friendly and professional. Had my car back after just a few hours and happy with the results. Definitely recommend
Chad Samuelson
★★★★★
2 months ago
Stopped in for an oil change. Talked with Jeremy Stefani and he got me in right away. After a thorough inspection I was told I also need brakes and alignment. He was very honest and not trying to upsell me for more work. I agreed to the brakes and alignment and now it feels like a different car I’m driving! My car is much safer for me and my family and I owe that to Jeremy and his great crew at Brakes Plus in Garland!
Peg Schaffer
★★★★★
3 months ago
They are quick, courteous, and get the job done. Can’t ask for better than that. Kept up to date w calls for diagnosis, quote and when it was done. Perfect! Adam helped us from start to finish and was just great.
Tracy
★★★★★
4 months ago
I just want to say that brake plus on 6246 Juniper Rd is amazing!!! We had an emergency with our front brakes and Kristie was so very helpful and kind she made sure we got right in to get the brakes fixed. Hands down the best customer service we have had in a very long time anywhere!!! This is definitely the place to come if you need your brakes, oil, ac or inspection done. We were literally in and out in 2 hours.
Kaylen Davis
★★★★★
a month ago
Kristie helped me out with my Jaguar f-pace and was very honest and up front with pricing. Got my inspection within 30 minutes. Great place!
Bob Wilkins
★★★★★
4 months ago
Cody provided excellent service including brake repair AND having the policy of checking my car battery. Surprisingly to me, my 9 mo old battery was not providing enough power. When I returned to the Battery dealer, they tested and replaced it free under warranty. All thanks to Cody!
Michelle D
★
☆☆☆☆
2 months ago
I’ve never been so frustrated getting an oil change I called to make an appointment at 1:30 I got there I waited over an HOUR to get my oil changed paid $102 dollars for everything and my washer fluid was not refilled I know it’s complementary but if I’m paying that much I expect everything to be done. The lady up from kristia kristi seemed annoyed at the fact I asked how much longer my wait would be horrible horrible experience will NEVER be back.
Michael Wilson
★★★★★
4 months ago
Cody (store manager) and the team at this location is awesome. They inspect the vehicle very thoroughly & not only tell you what your car needs but they show you on the vehicle. They are up front with pricing & provide option on full pay or financing. If you have any ABS or Service Suspension Lights on your dash, I highly recommend this location. I will definitely return for any brake & suspension maintenance.
Nicole Gregory
★★★★★
4 months ago
I can’t say enough good things about Cody and the team at Brakes Plus! I was having some issues with my car, and they got me right in - no long waits or runaround. They quickly figured out the problem and took great care of me. Everyone was kind, courteous, and professional from start to finish. My car has 370,000 miles on it and keeps me going for work every day, so I need someone honest and dependable to help me keep it running. Cody is exactly that. Highly recommend!
Sydney Pivnick
★★★★★
a year ago
10/10 experience! I came in with 3-4 different problems with my car and they fixed it so quick! The staff is knowledgeable, friendly, and they won’t scam you. There was a tire shop I had went to (they screwed me over) and the manager here, Ashley, was so kind and helpful and gave me a recommendation of where to go since they couldn’t fix that specific issue at this location. She even called the person she referred me to and explained the situation to them. There’s also a taco place in the gas station right next door that they told me about with AMAZING tacos to eat while you’re waiting. Absolutely recommended coming here, I will definitely be back. Thank you, brakes plus!
Gerard Wheeler
★★★★★
4 months ago
Cody and his team are top notch! Kristi was amazing! She explained everything and actually showed me the issue! Great service a what a way to build trust on day one! I will definitely be back!
Mr. AD Hill
★★★★★
4 months ago
This place is awesome and very professional. A big shout out to Kristie for being very professional and helpful, she deserves a raise. The pricing wasn’t as bad as I anticipated. I’m definitely coming back to have more work done on my vehicle. Thank you Brakes Plus.
Miriam Salgado
★★★★★
a month ago
Great service, I scheduled and appointment. My vehicle was serviced as soon as I got there. Technician was polite and took well. Are of my vehicle. Second time here glad to be a client here.
Erin Wandrey
★★★★★
2 months ago
I just had my brakes worked on at this shop and couldn’t be happier. Jeremy was helpful and explained things clearly. Most importantly, he did not try to upsell me on anything. In fact, he looked for ways to save me money. I highly recommend this place.
