About Business
Braxton Automotive Group brings expert Car Repair solutions to the local community in Atlanta, GA, Atlanta. From Auto repair shop, Car repair and maintenance service, Tire shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Atlanta, GA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 624 reviewers. By focusing on the specific requirements of the Atlanta, GA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Atlanta, GA and beyond.
Google Reviews
Amanda Lewis
★★★★★
6 months ago
Amazing last minute service and everyone was so nice!! I had a metal plate come loose under my SUV right down the road and it was dragging and making a horrible noise. A tow from AAA was going to take an hour and they would have taken my car across town, so I started to call repair shops off Howell Mill to see if they could take a look first. I have a Honda which is not this shop’s specialty, but they said they had a technician available that could take a look anyway. This was about an hour before they closed too! Michea (sp?) at the front desk was so nice and even moved some cones so I could come in a closer side entrance. Multiple technicians came out to help me when they heard the noise and they pulled my car in and remove the damaged plate within 10 minutes. They gave me the info for their other location that services Hondas and can help me get a new plate installed. I’m so thankful they were able to help and make my car drivable so I could get home today! They didn’t even charge me for it which was so unexpected and kind. Very thankful for this crew today and now I wish my car was European so I could use them more often!
Kai Flowers
★★★★★
6 months ago
Everyone that greeted me was very nice! Their bottled water even comes with “superpowers,” what more can you ask for? I came in because my tire was loosing air, and needed a patch. It was handled swiftly and so far no issues! Highly recommend. P.S. I think my superpower was good luck since I didn’t have leave with a new tire.
DeVan Brown
★★★★★
4 months ago
Jason and the entire team at Braxton were great to work with. They made it a fantastic experience from start to finish. I highly recommend them for your automotive needs.
Anna Henson
★★★★★
6 months ago
I have a 2011 BMW 328 coupe which I’ve been bringing to Braxton for several years - whenever there is a need. They are stellar in every way. I am always impressed by how knowledgeable and highly skilled they are. Plus everyone from the desk to the shop is courteous and so very delightful to work with.
S G
★★★★★
2 months ago
Braxton Automotive have some of the Best, kindness, professional service.On one of the coldest days in Atlanta my tire went out & I was stuck, the guys there told me bring my vehicle and they would put the spare on for me. My Jack was not working properly and it was freezing.I really appreciate the customer service there.
Sean Myler
★★★★★
a year ago
This was my second time visiting Braxton Automotive. When you enter you are immediately greeted by a friendly smile. What you will find is a professional Team working tirelessly from the moment you enter till the time you drive away. You get step by step updates on repair progress. Everything is explained clearly and all my questions were answered. They even gave me helpful tips for keeping my car in good shape.
Tyeisha Cook
★★★★★
4 months ago
LET ME START BY SAYING CUSTOMER SERVICE IS TOP TIER AT BRAXTON AUTOMOTIVE Ms.Meshaye was such a breath of fresh air in my time of sadness about the loss of my car . I highly recommend them you will not regret it , even for the small things they are there to help with a smile & care I never felt like someone cared about what Im going through and she did (the guys as well)! I definitely felt at home here Oh and Johnnnnn is the sweetest lol very nice guy!!
Mary Schneider
★★★★★
4 months ago
I’ve been coming to Braxton for over a decade. They do exceptional work~ thorough, knowledgeable and honest. They make scheduling extremely easy and are super nice people, too. I cannot recommend them enough!
Mimi Hardie
★★★★★
4 months ago
Very reputable. Dealership recommended a host of items that would have cost $1,300. Braxton said it was too early to do most of what they were recommending. Glad I stopped in! I will definitely be back!
Mj G
★★★★★
5 months ago
I just had another traumatizing car failure and I went to Braxton without an appointment! They looked at my car right away no questions! The people there are ALWAYS friendly courteous and extremely helpful! I have so trust and respect for these guys that I know when I pick up my vehicle the work is done and done right. Michea is awesome! People often forget the front desk intake person but she's the reason things go as smoothly as they do. If she wasn't there Jason and the guys couldn't focus on your vehicle as well as they do. THANK YOU BRAXTON AUTO FOR GETTING ME BACK ON THE ROAD!!!
Tameka Salley
★★★★★
4 months ago
The service was top tier from start to finish. The inspection was thorough with photos. My service persons Justin and Jason was on it! He explained everything well. The pricing was fair and no surprises. I've found my new auto shop for my Mercedes GLE 350! The whole staff was on it. I love good customer service and this place has it.
Valerie Scott
★★★★★
Edited 6 months ago
After receiving a sky high estimate from my BMW dealer I called Braxton on the recommendation of a neighbor.. They were fabulous , through and saved me from purchasing a new tire that the dealer had recommended. I actually first called another repair shop far from me( thanks siri) and when I told them I’d meant to call Braxton they said “ oh, i know those guys. They are great and They’ll treat you right. So regular folks and other mechanics recommend them! Me too… and they saved me $500 off the dealer quote!
Rachel Sorrells Severino
★★★★★
5 months ago
Effective and friendly customer service. They were able to service my Volkswagen same day after my engine light came on, identifying and fixing the problem promptly. They also provide full transparency into the results of the diagnostic tests run and costs to fix so you can decide what work you do or don’t want done. Potentially on the slightly higher end for cost, but still felt reasonable and in my opinion worth it for the customer service and expertise in European vehicles.
Angela Thomas
★★★★★
4 months ago
Great experience at Braxton Automotive on Howell Mill Rd. I had an appointment for an oil change and they took my car early. I was grateful because I just got off work and I live an hour away. The staff was professional and courteous. I would definitely recommend anyone needing car care service to them.
Vicki Heller
★★★★★
4 months ago
Braxton Automotive has given me excellent service through the years due to Jason. I depend on Jason for his honesty and knowledge and trust him thoroughly when it comes to advising me as what my BMW needs. I wouldn't trust my car to anyone else.
L S
★★★★★
4 months ago
Braxton Automotive on Howell Mill is the only place I trust with our family cars. They’ve been taking care of us for over 15 years, and their team has always been professional, honest, and reliable. It’s rare to find a shop with this level of integrity and consistency. Highly recommend them!
Kevin Talmant
★★★★★
4 months ago
I’ve been using Braxton for service on our BMWs for 7 years and have always been pleased. Most recently a four wheel brake job on our 428i was done as specified on time and reasonably priced. Their staff are always a pleasure to work with.
Maggie Regan
★★★★★
4 months ago
I was so happy with my experience with Braxton Automotive. The service advisors and management were very informative and straight forward on what needed to be done with my BMW X4. The techs did a great job and the car is now in perfect condition! Thank you all for your constant updates on my car and letting me know what to expect in price. Everyone seems to be well educated on everything I needed to know and they made my day! I won't go anywhere else but Braxton Automotive from now on! Thank you to your team
Dan Barnhart
★★★★★
a month ago
I recently acquired a unicorn - it's a mint condition diesel BMW 3-series. If you want to talk about panic, it's the search for a trustworthy diesel technician in Atlanta who is NOT located OTP and who does NOT focus on emotional support pickups. **Braxton to the rescue. One of the senior members of the team, Jason, has personal experience (past and present) with this exact engine and is able to talk to the finest points of this elegant yet complicated powerplant. I might spend half of my disposable income at Braxton over the next two years, but 1) I know every dollar will move the ball down the field and 2) this vehicle is 100% worth it. Put your trust in this team.
Zipporah Ford
★★★★★
4 months ago
This is my second time using this location. They are super professional and on top of getting your service done in a timely manner. They are very reasonable price wise. I was highly satisfied. I have a Volvo S 60 and they certified to fix European cars. They have a nice waiting area with coffee and water.I’ll be back for future services
