Brewer's Body Shop

Alicia Lindsey

★★★★★

4 years ago

Brewer’s body shop is a wonderful business. I brought in my vehicle with minor damage on the driver’s side door, and they not only replaced the door, but they repaired damage to my bumper and deep cleaned my interior and exterior. As a working parent of young children, finding time to do these things has proven a massive challenge, and Brewer’s took this massive weight off of my shoulders. I was moved to tears. Very communicative and professional, and they just go above and beyond. I will be recommending this business to everyone I know!

Citizen Ken

★☆☆☆☆

2 years ago

I only did business with Brewer's once. In all fairness, that was more than 25 years ago, so I'm sure the personnel has changed since then. That being said, I wasn't a bit happy with the service or the attitude of the owner. I had to pay him twice to get one job done, and when I raised a protest about it, he started cursing at me. I was young and naive then, so I backpedaled. However, that experience left a bad taste in my mouth that has never gone away. Whether you do business with them is your decision, but I can't in good conscience recommend them.

David Nanney

★★★★★

a year ago

Fantastic communication and service. As the father of teenagers, I have a need of a trustworthy auto body shop. I have been continually impressed by Tracy and the work and service this shop provides. One of my highest recs.

Lisa Trenthem

★★★★★

a year ago

My car looks so good! Brewers turned back the clock on years of dings and scratches and a lame side view mirror. The car was returned clean inside and out, a lot cleaner than it’s been for awhile. Thank you!

Kyle Hunsaker

★☆☆☆☆

Edited 2 years ago

I avoided writing this review for a few months, but this is the culmination of a number of disappointments. I just want to preface by saying, there are many other body shops available to you in this city. I took my car here upon recommendation from my property manager. I do not know why I took her word for it alone, beyond the shop being conveniently located. I have no idea why. I usually would do more research. Initially, I had no concerns. This changed when I returned to the shop to retrieve my GPS phone mount. I noticed they were storing their keys on the top of my car, just bare metal keys on my exposed paint job. I am not emotionally attached to my car, nor is it in perfect condition, but this is sloppy and disrespectful. I'd later learn from the next body shop I visited for work, Desoto Collision Center, that they place the keys on the plastic shield near the wipers. What a concept...how long has Brewer's been in business?...these are their practices. Speaking of my plastic shield, they returned the car to me with a piece of the trim missing. I contacted them about this and they implied they'd look for it. I was never called back. They just left it to me I guess. I am reluctant to go up there because I will get mad. I know these are arrogant, disrespectful people I'm dealing with. If this wasn't enough, I've recently noticed fasteners missing on my bumper, where the primary work was done. My bumper now occasionally separates from where it's meant to clip into place. These repairs cost about $2600. This was the end result. Brewer's has yet to contact me about the bumper. I don't expect them to either. I feel foolish for going to them based on word of mouth alone. Use your critical thinking skills. I'm going to probably visit Desoto Collision Center to see if they will address the loose bumper for a modest amount. I don't expect Brewer's to do anything here. By the way, Desoto Collision Center treated me very well. Follow-Up: The people of Brewer's have made no effort to contact me and make this right.

G Whiz

★★★★★

a year ago

Great customer service. Very professional and patient. Great communication. They fixed something extra things on my car and detailed it before I got it back. Will do business with Brewers again! Thanks you guys!

Catrina Hare

★★★★★

a year ago

Tracy and Amy and team are the best! I needed a repair. Tracy accurately diagnosed the problem. They got it fixed and ready by 3pm. Even washed and vacuumed my Jeep. I would highly recommend!

D S

★★★★★

3 years ago

The wonderful people here are awesome. They were professional, and caring. I had a lot of trouble finding a place to have my car towed too and evaluated. Though my car was unfortunately totaled, I was able to get the remainder of the stuff from my car without being rushed. I cannot speak any higher of these Wonderful people. I would definitely recommend brewers to anyone looking to have automotive body work done.

Catherine Clayton

★★★★★

3 years ago

This was my 3rd accident and my 3rd time to have my repairs done here. Everyone is so professional and knowledgeable. They kept me informed about the status of my repair and when I picked up my car each time it looked brand new. Tracy the office manager is absolutely 💯 professional and is very accommodating working on the convenience of my needs. I definitely will recommend Brewers for all your automotive body damage

Laura Greer

★★★★★

a year ago

Above and beyond the call of duty! They serviced my car after I tore up the front right fender,front bumper and shield on the under side of the car. They cleaned my wheels better than I could ever do and removed the cloudy film on my headlights. I'll keep recommending them! Sidney G.

Constance Poplos

★★★★★

a year ago

I have worked with Brewer's now twice each time receiving nothing but professional behavior from all involved. This most recent time Curtis and Tracy ensured that I was updated every step of the way. They handled all of the back and forth with insurance taking the largest part of the headache away. When I got my car back it looked as good as new. They even went above and beyond my expectations to vacuum the interior before I picked it up. I would recommend Brewer's to anyone who is in need of body work for all types of cars. If I ever am in need again Brewer's will be the first place that I turn to.

Carolyn Jablonowski

★★★★★

2 years ago

Great service and work. While I wasn’t thrilled with being without my car, I’m glad I took my car here. The work they did was PERFECT. My car looks brand new. And I was pleasantly surprised that my car was WASHED and DETAILED when I picked it up. I was so happy I called back to tell them how nice of surprised that was. Side note.somehow my squeaky brakes were no longer squeaky. Magic. 10/10 for quality and customer service.

Grady Harbor

★☆☆☆☆

10 months ago

I brought my car here because I live in the area. In my experience, this shop is overpriced, slow, and doesn't use the best parts. I got an estimate, and once the work started, the price kept going up and up. It took about three + months to do the work. In the end, the car is fixed, runs well, except for the cheap, weak headlight they put on that doesn't match the other. I would not have brought my car there if I already knew what the end result would be.

Dennis F

★★★★★

3 months ago

Very pleased with my experience at Brewer’s Body Shop! They did a fantastic job on our car and the customer service was equally impressive. Highly recommended!

Mary Stone

★★★★★

4 months ago

Tracy and Amy are so nice and helpful! They really take care of you when you're stressed about your car. They even returned my car freshly washed and detailed! Love them!

Miz Stefani

★★★★★

5 months ago

This place is amazing! Brought my car in (bc they were on the approved list via my insurance, after I got rear ended) and they not only replaced my bumper, they detailed my car...I almost didn't recognize it. They also let me know I had some other work that needed to be done from me driving over an unnaturally deep sewer gate (love the streets of Memphis), and doing dangerous damage to my car (unbeknownst to me!) Anyway, my car is ALL GOOD now, thanks to Brewers. Tracy is AWESOME + helped me navigate everything. I'd recommend this place to anyone that cares abt their car!

Indigo Swan

★★★★☆

2 months ago

I had my front end fixed in the matter of 2 working day's I was very surprised, overall I'm very happy about the work done and the speed of the fix, and the staff were very friendly, if I need to