About Business
Brown Motor Works BMW Motorcycles is a leading Car Repair specialist serving the Pomona, CA, Pomona area. They provide a wide variety of solutions, including BMW motorcycle dealer, BMW dealer, Motor scooter dealer, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 98 verified reviews, their reputation precedes them. As a locally-owned business in Pomona, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Pomona, CA.
Google Reviews
Anoop Bhatti
★★★★★
6 months ago
I rode all the way down from Las Vegas and took the long way through the San Gabriel Mtns, just to get my bike serviced here. The Vegas BMW dealer had no clue how to handle my warranty issue that required a software update, but Brown BMW answered my email right away, had everything ready before I arrived, and treated me like an old friend the moment I rode in. Their service department is what a premium shop should be. The manager even came out to help me unload and carry my bags. They looked over a second warranty issue (I know, I know ...😭) on the spot and walked me through every question even though I probably won’t be doing that repair there (just because of the distance). There was no nickel-and-diming, no extra charge for using a credit card, no charge to pull my crash bars. When my bike was ready, all of my paperwork was ready to go. The waiting area felt like an actual lounge: good coffee, cold drinks, and plenty of bikes and gear to look at while I waited. Everything about it was quick, smooth, and straightforward. It’s obvious why riders from Vegas recommended this place: Brown BMW is simply on another level and the staff genuinely go out of their way to help their fellow riders. After dealing with the Vegas shop, walking into Brown BMW was a total breath of fresh air. They made the long ride completely worth it! Well, actually, the ride was fun, until I got into Los Angeles traffic 😂
Drew Vogelman
★★★★★
a month ago
These guys are the best! They have a relaxed vibe and really know the bikes. If you ride a BMW this is the place. The service department is excellent and they did really top notch work installing auxiliary lights, new tires, and a complete service on my BMW. Highly recommend this dealership and their service.
Armen Aghajanians
★★★★★
5 months ago
I have purchased my first ever bike at Brown Motor Works. Everyone there was very friendly and helpful and gave great advice. They made the process easy and smooth looking forward to many more rides and hopefully more bikes from Brown Motor Works.
Michael Kan
★★★★★
a year ago
Brown Motor Works BMW Motorcycles did an excellent job taking care of my bike while I was on a road trip. The service was top-notch, and I felt confident leaving my bike in their hands. The showroom is impressive, with a great variety of bikes to check out, including some fantastic vintage models on display. Whether you’re looking to buy or just appreciate some beautiful motorcycles, it’s worth a visit. I highly recommend Brown Motor Works for their excellent service and amazing selection. They really know their stuff and make every customer feel valued.
Ederson Santana
★★★★★
a year ago
I had a very positive experience at BMW Brown, thanks to Trevor, who was responsible for the sales process. He was exceptionally customer-oriented and navigated some challenges with patience and dedication, even with my three young kids around, he remained focused on achieving the best result for me. Because of him, I now have my dream bike (S1000RR) in my garage. I highly recommend BMW Brown!
Alex Chivarsky
★★★★★
4 months ago
Scott at Brown BMW was awesome! Professional, knowledgeable and clearly passionate about BMW bikes! Had a chance to meet the owner Dave as well— this is a well run business and a great place to go for a new BMW bike!
M V
★★★★★
2 years ago
I scheduled maintenance for my BMW R1200GS at Brown BMW Motorrad. My recent experience with them for an oil change was truly exceptional. From the moment I stepped in, the atmosphere exuded professionalism and customer-centric focus. Notably, the customer service exceeded the usual standards. Dave, who assisted me, demonstrated outstanding communication, going beyond my expectations. His ability to explain technical details while maintaining approachability was commendable. The genuine hospitality extended by the staff highlighted their commitment to treating customers as valued individuals, not just consumers. This positive encounter at Brown BMW Motorrad prompted me to reflect on past experiences at BMW Alhambra, where service fell short. The contrast in service quality motivated me to make the switch. Choosing Brown BMW Motorrad for a more satisfying and reliable experience seems like a well-made decision. In summary, Brown BMW Motorrad has impressed me with its exceptional service, from the meticulous oil change to exemplary customer care. I'm confident that it will be my preferred destination for bike servicing in the future. Kudos to the team at Brown BMW for setting a standard that other establishments could learn from.
Jesus Oredroc
★★★★★
2 years ago
I didn’t even know this dealership was around my area. First time i came in it was a very pleasant experience, they treated me with respect and valued my time. The sales are not pushy and Randy and David helped me out hassle free and they went an extra mile for me. I really recommend this dealer if you are looking into buying a bmw motorcycle.
Lawrence
★★★★★
a year ago
I bought a used GS from Trevor at Brown BMW and it was a fantastic experience! He is very knowledgeable about the brand and gives solid advice on what to expect. I would recommend giving Brown BMW a shot at your business. You will not be disappointed!
Christopher Galindo
★★★★★
7 months ago
Scott was super helpful and professional. Was great with the promotions and even delivered my bike to me at no cost.
Edward Galvan
★★★★★
a month ago
Fast paper work very well organized
Jonathan Lewis
★★★★★
2 years ago
I just returned home after having yet another pleasant experience at Brown. I’ve been servicing my 3 BMWs there for 10 years and I appreciate their expertise and attention to detail. I always feel welcomed and depart confident that my bikes will keep me safe. Highly recommended!
Geoff Newman
★★★★★
9 months ago
I was 24 hours from leaving on a road trip and really wanted to have the Denali LED driving lights installed with the yellow lens kit. I already have the Lone Rider lights and one BMW shop was unable to connect the two systems. Brought it to Pomona and met Charles Vasquez, the BMW technician. A few hours later I hade my lights installed and working perfectly. Had a great trip to Idaho the next day. Not going anywhere else again.
Rodney Reimann
★★★★★
a year ago
I came in to look at a motorcycle on a busy Saturday afternoon. Trevor was very helpful, took the time to answer my endless questions and provided a detailed written quote with no pressure. When I decided to purchase the bike it was nearly closing time. Trevor and Dave worked hard to complete the paperwork and get me on the road with a few hours of riding time to spare. The atmosphere is friendly, no pressure and everyone has a hello for you, even fellow customers! Thanks to the whole team for making it happen. Rodney R.
Todd Newman
★★★★★
a month ago
Outstanding Experience purchasing a Motorcycle from Brown
Ralph Hiller
★★★★★
7 months ago
I have brought several bikes over the years and have always had excellent service and help with any problems. I would highly recommend brown motor works to anyone.
Gerry Pena
★★★★★
a year ago
It was quick, smooth and straight to the point. No none sense. Everyone was cordial and helpful going out of their way to assist. Overall, it’s show purchasing any vehicle should be.
cruz guerrero
★★★★★
Edited 2 years ago
Great customer service and friendly staff. Service was completed in a timely manner. Parts and apparel department also very helpful.
Steven Y
★★★★★
4 months ago
A very pleasant car buying experience
Scott Sullivan
★★★★★
a year ago
This was the best dealership vehicle buying experience I’ve ever had and it’s everything you want and should expect as a customer. I’ll recommend this place to anyone I meet. I want upsold any BS, I was explained my options thoroughly, everyone was very welcoming and accommodating. Just the best.
