Brown's Automotive

Jaime Lopez

★★★★★

2 years ago

Took my car in for a second opinion after visiting another shop and Jimmy clearly explained the work needed. Gave me an estimated time frame and beat it by a couple hours. Pricing was fair and reasonable.

Sherrie Dempsey

★★★★★

5 years ago

My elderly parents have trusted Browns Automotive for years with good reason.I recently witnessed the exceptional service being provided to them. Not only do I not have to worry about them being taken advantage of at Browns, I can rest easy knowing they are made a top priority . It means so much and I cant express enough gratitude. Look no further if you expect honesty ,efficiency, and reliability from your mechanic.

Doat Nguyen

★★★★★

2 years ago

Jimmy took care of my alternator on my Honda crv. He was able to get it done very quickly. Very responsive and kept me updated. Highly recommended for car repairs.

Troy Smith

★★★★★

2 years ago

I can't recommend Brown's Automotive enough. They came through and helped me and my wife out with her 2018 Jeep Wrangler. They are honest with their prices and work ethics. They will be our go to mechanics from now on. 👍

Carly Padgett

★★★★★

2 years ago

Honest, reliable, and reasonably priced. I love this shop. The owner is both kind and candid. We’ve come into this shop for general service a few times now, and I won’t be going anywhere else. Every other customer interaction I’ve watched in the waiting area is top notch- candid and respectful. Good people make good business!

Robert Coffman

★★★★★

11 months ago

I went to Brown's Automotive and they were very polite and knowledgeable and didn't waste time to get my truck in and out. At a very reasonable price

Carl Clark

★★★★★

2 years ago

I have a 2014 Accord push button start which developed a no crank issue. I talked with Jimmy and he gave me a price for repair and said they could get to it. I had the car dropped off at the shop at @ 2:00 PM. At 3:30 that same day I got a call saying the car was ready. Wow--that was stunning! The car was fixed at the price quoted and has worked flawlessly ever since. Thanks Brown's Auto!!!

Pat Wiley

★★★★★

2 years ago

I called Brown's with a suspected alternator problem. They quickly gave me an appointment and an estimate over the phone. Brown's fixed alternator in allotted time and found small crack in my Toyota truck radiator (250,000 miles with original radiator!). Owner Jimmy is super nice and gives honest estimates- no pressure sales tactics. I'll definitely return for radiator replacement.

Mark Cisneros

★☆☆☆☆

a year ago

Lazy. Called for a quote on getting a mirror replaced. Expected them to atleast price the part and give me a quote.. guy on the phone said go buy the part and I'll charge x per hour.. he says because the vehicle is a 2023 only the dealer will have the parts.. Had he not been lazy and did a 5 second google search he would have seen that the part we need is the same for 2019-2023 models so he could have easily priced the part and given me a quote but chose to be lazy. Embarrassing. Priving parts is part of running an auto repair place. If they're this lazy with a quote imagine how lazy their work quality is.

Steve Stack

★☆☆☆☆

Edited a year ago

Brown is a liar and I caught him. After installing a new radiator because of automatic transmission fluid leaking into the system , i went and picked it up. Checking under the hood I saw that the antifreeze reserve container had the red automatic transmission fluid still mixed in the reserve bottle. I Ask him if he flushed out the system to get all of the automatic transmission fluid out of the cooling system and replaced the antifreeze and he said “ yes he did and there’s nothing you could do about the ATM residue”. I went directly to O’Reillys and asked them about the ATM residue in my cooling system And they told me it should have been thoroughly flushed out because if you didn’t, the ATM fluid would corrupt the Cooling system. They gave me a bottle of Cooling system flush and Sent me on my way. I took my truck back to Brown and gave him the flush to clean out the cooling system for me which he did and eliminated all of the ATM fluid. He realized that I did not buy his story. He had repaired the cooling system and filled it with water, but he did not flush the system out or put back the antifreeze. How embarrassing!! A year after the new radiator and water pump were installed, the new radiator failed and I took it back to Brown and he said my one year parts warranty was expired but he would try to get me a little discount off a new one. I ask if he was putting China made parts on my truck and he said yes but if I wanted better I could go to ORileys auto parts myself and buy my oem parts and bring them to him so he could put them on. Really? Lazy ,unprofessional , with a attitude. I see now why his prices are cheaper than others and warranty’s are crap.

Tiffany Woods

★★★★★

a year ago

Awesome 1 day service. Cat converter, tune up, and 2 front brakes changed. Total 1658.00 (3.9% fee for debit or credit cards) 60 day warranty. Quote over the phone is what I paid at checkout plus 3.9% fee. Very pleased with service, price, and professionalism.

David Hardaway

★★★★★

8 months ago

Proper diagnosis and timely repair that wasn't crazy expensive. It's nice to have a place to go close to home with people you can trust. Thank you Jimmy.

Ozzie Ramirez

★★★★★

a year ago

I’ve known the Brown family since I was about in 6th grade. I’ve been taking my vehicles to them as long as I have been driving my own cars. Jimmy has always shot me straight. He’s honest. Does great work. When he fixes it, it’s good to go. I have sent everyone I know to Brown automotive for decades and have never had any one come back and complain. They all rave about how awesome they are.

Elijah Hoyt

★★★★★

7 months ago

Great experience at Browns Automotive! Dropped off vehicle for A/C work Jimmy & crew diagnosed problem and got me taken care of within hours.

Chris Tulloch

★★★★★

7 months ago

Jimmy does all of our work! Great service at a fair price. He is a strong supporter of the local community as well.

Catherine M

★★★★★

9 months ago

Took my car to Brown’s today, and within two hours it was ready to go. I’ve lived in Pearland for about eight years and have taken my car to him three times now. Every single time, he’s been honest, kind, and genuinely helpful. I’ve always meant to leave a review, but somehow it kept slipping my mind, not today! I never question where to take my car because the trust I have in Brown’s is unmatched. It’s rare to find that kind of reliability and care these days. 10/10. I’d recommend him to anyone in a heartbeat.

Roy Niswanger

★☆☆☆☆

a month ago

I feel my 77yo mother was taken advantage of with her 2012 Toyota Camry. $600+ later mom had one new key cut (w/o keyless entry) and one fwd motor mount bolt added that was missing. After calling the dealer it would have been $200 plus one hour labor so guessing no more that 1/2 that at about $300.