Brown Street Autocraft

Jone Carpenter

★★★★★

a month ago

After a stressful car accident in my brand new Jeep (less than 3000 miles), I wasn't sure where to turn, but I am so grateful I chose Brown Street Autocraft. I left a voice mail on Saturday. From the moment Bob called me back, I could tell this wasn't like the big corporate body shops. Bob and the team treated me like family rather than just another claim number. Bob took the time to explain the entire repair process, helped me navigate the insurance paperwork, and even provided regular updates so I was never left wondering about the status of my vehicle. As for the work itself—it's flawless. My car looks exactly like it did the day I drove it off the lot. The paint match is perfect, and the bodywork is seamless. It’s clear they take immense pride in their craftsmanship. You can feel the vibe when you walk in the shop that everyone is there because they want to be there. It isn’t just a job to them. If you’re looking for a shop that combines old-school integrity with top-tier professional results, look no further. It’s rare to find this level of personal service these days. Thank you, Bob and Brown Street Autocraft, for getting me back on the road safely! Pros: Genuine, friendly service from a local family-owned business. Expert-level collision repair and paint matching. Transparent pricing and great communication. Detailed paperwork provided. Follow up a month after the repair was completed. Stress-free insurance handling. Highly recommended!

Suneeti Madhavan

★★★★★

a month ago

My cars front and side were messed up in an accident. I was recommended Brown street Autocraft to do body work. Bob and his team were super helpful and made the process easy and also communicated with insurance company so I did not have to worry much at all! Just sit back and wait until they were done! My car looked as good as (if not better than) new after they were done with it. 100% recommend.

Katiemarie Easterling

★★★★★

a month ago

I have had wonderful experiences,and so has my mom.They take pride in their work,and explain the expenses. They back their work,warrentied. Would definitely recommend for vehicle body repair. Easy to work with and very friendly.

Perry Chronister

★★★★★

3 weeks ago

Second time I have had work done here. Great work and they care about the quality of work and the care for the customer. The work is completed fast and do not cit corners. Highly recomend.

Brianna Swinford

★★★★★

2 months ago

My car was recently totaled, and Brown Street Autocraft evaluated my car and provided me with a receipt deeming it a total loss at no cost. Everyone was very kind and helpful, and offered advice to me regarding my situation. I highly recommend this place!!

Trevor Stump

★★★★★

4 months ago

My car was rear ended, so I brought it to Brown Street since a co worker had some work done here and it turned out nice. Super nice people and easy to work with. My car turned out great, I would definitely recommend.

Nathan Decker

★★★★★

2 years ago

I'm so happy I chose Brown Street Autocraft! When I bought my car 1 year ago it had a hacked up paint protection film on the front bumper and the front section of hood. I decided I would peel that off and buff the whole car. Being an amateur detailer, I buffed through the paint on my hood and my rear bumper. I was horrified!! I called a couple body shops and everyone had an excuse to why they couldn't do it.... They were the only ones to say "bring it down" They were all so nice, respectful, and patient through the whole process. I'm extremely nit picky about my car and I know it's hard to color match when painting 1 piece instead of the whole car.. It took a couple rounds to get everything perfect, but through this process Bob and Helen were kind, caring, and down to earth. The paint job is basically perfect and I'm so happy I chose them to do the work. Will use for further service. (Hopefully not on this car LOL)

Allen H Booth

★★★★★

7 months ago

I can't imagine anyone being more particular with their cars than I am. If you want the best in paint and collision repair, Brown Street Autocraft is the place. Bob White and his staff aim to please and their aim is spot on! They just repaired my car after a run in with a deer. Even with the car being a color that involves a 3-stage paint process, the match is perfect! I can't thank them enough for the quality work.

David Wall

★☆☆☆☆

a month ago

I thought these folks were nice people until I went to take my hellcat to trade in and figured out the minor scratches I cash paid these guys to fix got reported.. so now it shows “minor damage” on carfax when I go to trade it in which on a 70000 dollar car is costing me thousands on my trade in.. when confronted these guys continued lying “oh no we wouldn’t report something like that” .. well 8 months later at a dealership 150 miles away they can tell me the exact date I brought it in to brown st craft.. feels like a gut punch to be lied to on top of having it happen in the first place.. would never recommend.

Alex Beck

★★★★★

2 years ago

Fixed damage to a Mini Cooper from a huge tree branch falling on it. They did a great job, are a local shop, and had excellent communication. Most smaller places wouldn’t even entertain the idea of working on a foreign specialty car like this. Thanks!

Chris Daniel

★★★★★

7 months ago

Brown Street Autocraft is the Ultimate in Auto body repair!! Courteous, Professional, Diligent and all around perfect and beautiful work!! If you need any bodywork done please call them!! Bob, Helen and Corbin will not disappoint!! I give them 10 stars plus

Tanaya Harper

★★★★★

9 months ago

Our car had a front in collision with a deer. Bob and his team went over and above to restore our vehicle to better than new. Our insurance company wanted to classify our car as a total loss. But Brown Street Autocraft, worked overtime to work with our insurance company to place the car in “restorable” status. Brown Street Autocraft is a Godsend! I highly recommend!!

Ronald Helon

★★★★★

6 months ago

Used Brown St Autocraft to replace hood on my car. They met their time estimate and the job was exceptional.

Inda Blatch-Geib

★★★★★

5 months ago

The best auto body shop in the region. We've used their services for 20+ years.

Aaron Rodgers

★★★★★

a year ago

5 stars for a few reasons. Faster than expected between ordering of the part and short time truck was in there. Two and very big thing for an automobile repair place is honesty. My initial estimated price was over 100 higher, but since truck took less time Bob called me immediately and adjusted the price due to less labor time. Other places would more likely not informed me of such details. With that said I will be back for future repair needs. Which unfortunately for me as I just discovered as going through the car wash, the driver's side door has a leak. Was less damaged than passenger side door (which was what got worked on) and didn't show any water from rain beforehand. So I be back in within a month if not sooner.

Julia Solomon

★★★★★

4 years ago

I WOULD HIGHLY RECOMMEND - Brown Street Autocraft! Our vehicle was hit by another driver and their insurance company highly recommended Brown Street Autocraft. The bumper, fender, and front driver light were damaged in the accident. The process was so smooth. The appointment was setup in less than 24 hours. Bob spent the time to explain the process, the work that needed to be done and the time it would take. The car rental company was there waiting for me and took me to pick-up my rental without any hitches. The ordered parts were at the shop within 3 days and the repairs were underway. Bob took care of all the contact between the Insurance agency, the parts, and the rental car while the car was being repaired. The repairs took less than a week (during Christmas Week!!) to finish. I was amazed with the results, the car looked brand new. They went above and beyond. Even the smallest details were done with professionalism, quality care with a personal touch. The following list are some of the amazing job: 1. Incredible paint job and repair! It looks like a new car! 2. They fixed an old dent in the back of the car - for free. 3. They vacuumed and detailed the inside of the car. 4. They buffed and cleaned the other headlight to match the brand new one. 5. They even replaced the engine cover's snap-on clips that were all worn out. 6. All so quickly and smoothly and with such great care for detail! Brown Street Autocraft is the place to go!!

Scott Grisak

★★★★★

2 years ago

From the moment I started talking to Bob I felt I could trust him. He and his team were always super nice and up-front about what I needed done and what they did. My car came back looking great! I have no complaints. Highly recommend this shop. Couldn't find nicer or more capable people!