Bud's Truck & Diesel Service Inc.

Kari Anne Cav

★★★★★

a year ago

Wonderful staff and a great help! I will for sure be using this company again if I need it. I was waiting for AAA for over 2 hours. Called Buds and they were there in under 30 minutes. Thank you for your quick response and help!

Mob Boiii

★☆☆☆☆

3 months ago

Extremely rude and no empathy. I get it, you work a job you hate, no need to spread that hate.

Riss Little

★★★★★

a year ago

I was stuck on the side of the road not sure what was wrong with my vehicle so I called buds and the driver they sent out I believe his name was Eddie he was very attentive patient and nice the prices are a bit high but the way he handled my car with care and made sure to eliminate any other issues he could (battery alternator or fuse issues)made the price worth it. He also knew of many different places I could take my car to get the work I needed to get done. 10/10 wouldn’t call anyone else to tow my car

Liam O

★★★★★

a year ago

Charlie and Bud’s provide outstanding customer service for all of our heavy hauling needs. I cannot overstate how easy they make it. The trucks are clean and professional too.

Fleet I Artellogistics

★☆☆☆☆

a year ago

The worst service ever, I don't recommend. Charging for the hours which they sit without doing nothing. Price is crazy, avoid this towing service always. First they said will charge around 2.2k and it turns out they charged for 4.3k total.

William Beach

★★★★★

2 years ago

Was broke down on side of road in my antique car in Middlefield CT . Usual service provider kept we waiting 3 hours with no results. Called Buds driver was there in 45 minutes . Driver named Eddie was great was very careful loading and unloading car. Would highly recommend Buds towing.

Nicole Jackson

★☆☆☆☆

a year ago

Do not recommend speaking to the most unprofessional and ignorant people I have ever had to speak to . I called to inquire about a towing fee and impound fee , mind you the website says they are open 24/7 and rather then address the issue at hand I was told to call 8 am when this rude person continuously answered the phone . I may be the first , but surely won’t be the last to report this business to the BBB.

Beloved 1988

★☆☆☆☆

7 months ago

Got into accident , car was towed here and I had things missing when I went to recover my things from the vehicle , there was also another women there complaining about the same thing . You gotta watch these folks !

Gustavo Malave

★★★★★

4 years ago

I've always had a great experience when I've needed to call for a tow, or some mechanical work. They've pulled me out of more than a few emergencies, even at 3 in the morning I know I can count on them to be there, and they won't break the bank. The guys are friendly and know what they're talking about. I would recommend Bud's to any of my friends and fellow drivers.

William Svendsen

★★★★★

2 years ago

If I could give 10 stars I would. My wife & I were stuck along 95 with our truck & 5th wheel for 8 hour because of our lousy tow service provider. When I finally contacted Bud's directly, Brian was there in a flash. He took care of everything, got us and our camper to the campground and then, he pretty much set the camper up for us because he knew I was sick! The dude was incredible!

BLACK JESUS

★☆☆☆☆

4 months ago

They damaged my vehicle and refuse to pay for the damages

Luca Esposito

★★★★★

3 years ago

We have been using buds for over 20 years and Charlie has yet to miss my calls in the middle of the night for emergency’s. Everyone there is very professional and dedicated. Don’t know what I’d do without them.

nina roman

★★★★☆

3 years ago

Easy and wonderful customer service. Monique whom I spoke with was so helpful. Even after they charged me 2 times they quickly refunded me. They brought my car directly to my house.

J Damon

★★★★★

Edited 3 years ago

We use Bud's for every type of towing and heavy haul nationwide. The are professional,friendly, reliable and fair priced. Simply put as a customer you get it all.

Jeffrey Hendrix

★☆☆☆☆

2 years ago

So the site list 24hr service so yes someone did answer the phone but being told that the facility is only open 9-5 Monday-Friday is horrible especially for a person that needs the service after 5 on Friday. Sounds unfair to be charged unnecessary storage fees for what supposed to be a 24hr business.

Jacob Fehser

★★★★★

3 years ago

We used Bud's for some long distance hauling and they were great. The response was excellent and the shipments were on time. I would Definitely recommend using buds for any hauling in the future.

Rebecca Lewis

★☆☆☆☆

2 years ago

Car was towed. They overcharged us an extra night and were completely unprofessional and not at all accommodating. Rude customer service! Emailed the manager and no response ~ what a shock!!! Would give negative stars👎🏼