About Business
For professional Car Repair care in Rockford, IL, Rockford, look no further than Butitta Auto - Rockford on Mill Rd.. Their team excels at delivering top-tier results for Car repair and maintenance service, Auto repair shop, Tire shop and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 267 pieces of feedback. They have become an integral part of the Rockford, IL community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Rockford, Butitta Auto - Rockford on Mill Rd. is ready to assist with your next project or repair.
Google Reviews
Ella Lakey
★★★★★
6 months ago
Great service, been using them for years. Took car in without an appointment and they finished the breaks that same day.
Mike Brooks
★★★★★
6 months ago
Called at the last minute to get service on a vehicle. That was going to be leaving the state. The manager took it in immediately and everything turned out perfect.I couldn't be more happy.What a greautomotive center. Thanks again for everything.
Caitlin Woodworth
★★★★★
7 months ago
Great experience. Made an appointment for wheel alignment and was in and out in less than 30 mins. Staff was very helpful and explained what they did with diagrams/receipts. Thank you so much!
Adam Rossman
★★★★★
a year ago
Been bringing our cars here for about a decade. Good to know there are people here you can trust. Bill has always been fantastic to work with!
Cher Hoekstra
★★★★★
4 months ago
Wonderful people and great service! Will definitely use them again the next time I have a car service need.
Abigael Davis
★★★★★
11 months ago
I’m new to the area, and chose Butitta because their techs are certified, they offered 0% financing, had a strong Google presence, and they partner with Costco employees. Upon arrival, Bill and Brent were highly professional, were exceptional with customer service, offered fair prices, expedient in their repairs, and had a clean and welcoming waiting area. I loved the down to earth vibes, and will be coming back for all future vehicle maintenance!
Greg Michel
★★★★★
7 months ago
Brought the car in at 10:00, & was told it would take a couple of hrs. Received a call around 12:00, saying it was done. Pretty good timing. Employees were very nice, dropping it off, & picking it up. Would definately go back!
Mark O'Donnell
★★★★★
a month ago
Bill and Brent are really great communicators, honest and know their stuff...Mechanics as well. That's the simple reason for their success all these years!
Yuliana Smith
★★★★★
6 months ago
I had some AC issues with my Yukon and unfortunately my pocketbook was in a pinch as I was getting married that same weekend. But they worked with me, gave a great deal, and was able to get my vechile up and running in time for my wedding. I would definitely recommend them for all your car service needs.
Tori Davidson
★★★★★
4 months ago
Great service and customer experience! They were very kind and fixed my car quickly. Definitely recommend!
Mark Lewis
★★★★★
5 months ago
They knew I was driving back to Florida soon, align the front end of my Mustang within 20 minutes. Excellent service very cordial and very warm.. I highly recommend this place.
Jacob Hayes
★★★★★
Edited 3 months ago
I previously gave these guys a 1 star review because they kept calling me back while my car was in the shop, identifying more issues and more costly repairs. I took it to a friend for a second opinion, did some work on it, and now later down the road I’m fixing the things they originally identified one by one. Should have listened to them in the first place.
David Johnson
★★★★★
Edited 2 months ago
Always great service at Butitta Auto Rockford Mill Rd! Bill and Brent are knowledgeable, honest and easy to deal with! We have confidence in our repair and maintenance service there. They are the best!
Goran Blagojevic
★★★★★
a month ago
Came in with some leaking fluids and a messed up suspension. They found out I had a cracked radiator, leaking power steering lines, and a burnt out air compressor. 3 days later my jeep Cherokee was good as new.
R M
★★★★★
a month ago
Bill did a great job explaining every detail, providing a reasonable quote, and keeping us well informed of the process. The shop Is very clean.
ronda baisden
★★★★★
4 months ago
Amazing, honest, reliable wonderful service! Bill explained everything clearly and didn't try to upsell me on unnecessary repairs. I highly recommend and will definitely be coming back for my service needs!
C.E. Lawrence
★★★★★
5 months ago
Bill and his crew did an outstanding job for me, as always. Went above and beyond my expectations in repairing the wiper motor and drive mechanism on my old truck, and replacing a broken-off transmission dipstick tube. Superb troubleshooting, repair, done on time and at a fair price.
Donna Knabusch
★★★★★
Edited 3 months ago
Bill and David were very helpful working with our insurance coverage we had, it became a struggle but not on their end they were great, they handled everything for us. We were kept informed every step of the way. David explained all the necessary repairs and why. Bill explained every step the insurance was taking and when and what we could expect and when the parts were to be iin. When they were doing this and that to the van and when they expected it to be done. Very good experience over all. Highly recommend Butitta Auto to everyone! Will definitely be back for all our auto needs.
Rosalind Jones
★★★★★
3 weeks ago
Went in to get a front end alignment..The customer service was great...I also waited while they worked on my truck, they finished my truck in a timely manner and then explained to me what they had done...I definitely will be going back!!! athe The cost was very reasonable.
Benjamin Davis
★★★★★
a month ago
Bill & Brent run a tight ship here. They know me and my wife by name when we walk in. We love and support local businesses and appreciate top notch customer service. Butitta offers very reasonable prices, especially if you’re a Costco member. They stand behind their quality of work as well as their warranty. We can’t recommend them enough and will continue to go here for all vehicle needs.
