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About Business
Byrider Joliet is a highly-reputable Car Repair service provider based in Joliet, IL. Byrider Joliet covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto broker, Used car dealer. With over 709 reviews and an average rating of 4.2/5, Byrider Joliet is a trusted name in the industry. Their presence in Joliet, IL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Shaque Jeffries
★★★★★ I’m truly excited to be working with Byrider! They made the entire process incredibly easy and seamless. I honestly didn’t think I would get approved, but they made it happen. Dominique and Shannon were amazing—professional, helpful, and supportive every step of the way. The process was smooth from start to finish. If you’re looking for a fresh start, I highly recommend checking them out. Be sure to tell them Shaque Jeffries sent you!
joe derby
★☆☆☆☆ I was in the market for a car and reached out to Byrider Joliet. Collin texted me late one night asking for a phone call. I said tomorrow because I was with my family — he replied around 11pm. Weird, but okay. The next day? No call. Instead, Anthony starts texting nonstop, asking me to come in — first Sunday, then Monday — all while I’m still waiting on Collin. I told him I wanted to see if I’d be approved first. Visiting a dealership takes time, and I didn’t want to waste a trip. His response? Just a “?” — no explanation, no context. After I explained I wanted to check approval and understand down payment options, he asked how much I could bring — totally premature. When he offered to send the credit application link, I said yes. But he never actually sent it. Instead, the conversation immediately went back to “When can you come in?” I explained after work or a weekend would be best, but first I needed to see if I could get approved and know my options. His response? “This isn’t an online or texting dealership. Your next step is face-to-face.” At that point, I was done. Buying a car is stressful enough without being pressured to schedule an appointment before even knowing your options. After his aggressive push, I finally said goodbye. And what did I get back? A text saying “Peace!” — unprofessional doesn’t even begin to cover it. Byrider Joliet needs to replace Anthony with someone who actually knows how to deal with potential customers. I was genuinely considering going there, but instead I’m going to First Acceptance Auto. They emailed me a credit application, approved it, and clearly explained my options before asking me to come in. THAT’S how buying a car should feel. If you’re considering Byrider Joliet: ask every question upfront, read everything carefully, and don’t let yourself be rushed. Professionalism and respect are basic — and this dealership seriously missed both.
Brionna Crusoe
★★★☆☆ Shannon and Jizabel were personable and professional with getting me situated in a new car! It’s been an overwhelming year but they can make it work for you. // Had to call because my check engine light came on the first night of having my car. Spoke to the service team after getting a diagnostic ran and i have to pay to get it ran but it’ll be free to fix i guess. Not happy about the inconvenience but i still have a car.
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