About Business
Caliber Collision brings expert Car Repair solutions to the local community in Peoria, IL, Peoria. From Auto body shop, Auto bodywork mechanic, Auto dent removal service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Peoria, IL appreciate their attention to detail, leading to a consistent 4.7/5 rating from 79 reviewers. By focusing on the specific requirements of the Peoria, IL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Peoria, IL and beyond.
Google Reviews
Briggs Mushrush
★★★★★
a year ago
I am writing to provide feedback on the exceptional service and communication provided by Jeremiah during the repair of our Toyota Prius, which was damaged in a deer accident. Jeremiah demonstrated outstanding communication skills throughout the entire repair process. He was consistently clear and informative, ensuring that we were kept up-to-date on the progress of the repairs. His friendly demeanor made the experience pleasant and stress-free. Moreover, Jeremiah’s commitment to delivering the repaired vehicle on time was commendable. His professionalism and dedication to customer satisfaction were evident in every interaction. Overall, Jeremiah exceeded our expectations, and we are extremely satisfied with the service provided. We highly recommend him for his excellent communication, friendliness, and timely delivery.
Andrew Soubel
★
☆☆☆☆
Edited 10 months ago
Have had possession of my car for three days and I received no updates. When I called they extended out the completion date by more than a week. The explanation was less than convincing. I did as asked and emailed you at the email below on Sunday. Today is Wednesday and no one has replied. Apparently making this right is not a concern of yours..
Isaiah Hageman
★★★
☆☆
11 months ago
Decent job with my repair. I had a fender, front bumper, and headlight replacement from someone hitting my vehicle. Caliber gave me four different promise dates and ultimately delivered the finished repair a week and change later than the original promise date. Very infrequent updates on the repair status. Pros: vehicle is fixed, alignment is back to straight, and they detail cleaned the inside of my vehicle. Cons: paint splatters all over my wheel/rim where they painted the bumper and fender, plus having been out of a vehicle for most of a month due to repair time and delays.
Liz Pollack
★★★★★
Edited 6 months ago
This is the second time I took my car to Caliber and again I found them to be professional, friendly and helpful. I would definitely take my car there again if it needed body work! Ask for Elena and Mike. They are the best!
Cole Settles
★★★★★
a year ago
The crew at Caliber Collision, especially Tom, went above and beyond to help me with my repair. When I did get my car back, it was cleaner and in better condition then when I purchased it from the dealership. Overall process was quicker than I anticipated, and exceeded my expectations.
Shavantay Thomas
★★★★★
9 months ago
Awesome experience! Everyone was so helpful, so warm, so kind, incredibly detailed and they took their time with me which is something I really cherish, especially in the auto industry. Not only did they take their time with me personally, but they finished the repair ahead of time which was such a pleasant surprise because we were just wrapping up a holiday weekend! I live all the way in Bloomington, but I would still choose Caliber and make arrangements in order to partner with them again. Thank you for everything you did!
Stacy Campbell
★★★★★
11 months ago
Service was exceptional from the first time I called to make an appointment to when I picked my car up a week later. Communications was fantastic regarding status of my vehicle. While I hope I don't need these services again :-) I will come here again if I do. Oh, and the work done is beautiful.
Barbie Dow
★★★★★
11 months ago
The customer service and expertise of the good folks at Caliber Collision is exemplary. I felt taken care of through the entire process starting with making the appointment for the estimate and driving away 10 days later (as originally estimated) with my masterfully repaired vehicle. The staff worked with my insurance company to compete the repairs. Elana was so gracious and warm. She made sure that the car rental facility came and got me to get my rental car situated. They were communicative throughout the whole process and so professional that it was a really great experience considering it was an unfortunate reason to utilize the service at Caliber as it stemmed from a vehicle collision. I was fortunate to speak with Tom about the repairs made and he even had photographs with details of the repair process. Tom was so friendly and knowledgeable. 10/10 I would recommend Caliber Collision!
Karen Sorrel
★★★★★
Edited 2 months ago
This is the best collision repair experience I’ve ever had. Amazing customer service and workmanship. Text updates all along the way are so helpful. Can’t recommend them enough.
Leonardo Ramales
★★★★★
8 months ago
⭐️⭐️⭐️⭐️⭐️ Outstanding Service at Caliber Collision My experience with Caliber Collision was excellent, and I highly recommend them if you’re looking for quality work and great customer service. They worked closely with me throughout the entire process and were very understanding of my situation without a car. Although the repairs took longer than expected, they made it easy by providing a rental and handling everything smoothly. Their team was professional, compassionate, and easy to communicate with—something you don’t always find with other companies. The service felt personal, and they truly showed human compassion. I’m very happy with the results and grateful for how they treated me. Great job all around!
Lisa Sorbel
★★★★★
3 months ago
Customer service was nothing short of excellent! I was updated as how the repairs were going and what the estimated completion date was. Very friendly and attentive! Repairs look great!
Abby Schierer
★★★★★
7 months ago
This was my first time making and insurance claim and getting body work done on my car for a deep scratch on the rear bumper. Caliber made the process so easy! Everyone was friendly and they explained the whole process. I was pleased to get a call with updates on my vehicle by the end of the first day. My car ended up finished a day before they estimated and it looked good as new! I highly recommend Caliber!
Lisa T
★★★★★
2 months ago
Could NOT ask for a better outcome!! They went above and beyond and HOOKED US UP!!! Great job guys!! THANK YOU!!
Val Smith
★★★★★
8 months ago
Although the damage didn't look major 😕, the accident shook me up a little. Alayna was working the counter and managed to calm me down. Everyone at Caliber was helpful and with information and updates about the repairs. The car looks and drives 🚗 like new.
Emma Knaup
★★★★★
2 months ago
I had to file an insurance claim due to windshield damage on my vehicle. The team at Caliber Collision in Peoria were super helpful in explaining next steps, as this was my first time dealing with a car claim and getting body work done. Customer service was top notch and the work done looked great. Would come back for all my auto body needs - thank you!!!
Melissa Shawback
★★★★★
a month ago
Caliber did an excellent job on my Jeep! You can't tell that any work was done. They finished the job earlier than expected by a week! Everyone was exceptionally nice and very informative. Thank you!
Eliza Julia Victor
★★★★★
a month ago
When I dropped off my vehicle, they already had our rental car there ready for us. Mike kept us informed and sent us pictures of the process. When the repair was more than the estimate from the insurance company, Caliber directly communicated with the insurance company to have the rest covered. They finished my car faster than they said they would and it came back looking brand new!
Troy Sheeley
★
☆☆☆☆
a month ago
This is the worst car repair facility I have ever dealt with in over 30 years. I don't believe in public shaming, but will leave my review at one star and those looking at the reviews can make their own determination based on the average. I am hoping my experience was an anomaly. Another Caliber location is currently fixing all remaining issues under warranty, which is great.
Adam Nowotnik
★
☆☆☆☆
a month ago
I brought my Camaro to Caliber Collision after the front driver side was backed into in August of 2025. I ended up getting the front bumper, driver front fender and headlight fixed or replaced. The quote for the repair seemed steep at the time, but I accepted it becasue I thought I would get quality work done to my vehicle. I was sadly wrong. Everyone was nice, but communication wasn't the best. My vehicle was held in assembly for almost an extra week and deadlines seemed like they were always getting pushed back. After recieving my vehicle I was dissapointed. I brought my vehicle back to Caliber to walk around the vehicle with a manager and show the "quality" of work done to my vehicle. The replacement bumper was scratched upon delivery and a different shade of black. The fender that was repaired didn't fit properly, and the paint work was sub-par. With the clear coat having a bunch of divits and was failing around the wheel. Lastly the headlight installed on my vehicle can't be adjusted to sit level with the passanger side. With this list of complaints, I was told the vehicle can be brought in once they recieve a replacement factory headlight. This all happened in October, and I still havent heard anything almost 5 months later. Yes, they repaired my vehicle but quality isn't there for the price of the repair.
Dayna Lenski
★★★★★
Edited 2 months ago
*UPDATE* I picked up my truck today! I’m not ashamed to admit I teared up as I pulled into the parking lot and it was out there sparkling and better than the day I bought it 5 years ago. Mike went ABOVE AND BEYOND to take care of my truck that is so ridiculously special to me. The paint work was flawless. The new flares and running boards? Stunning. I can’t tell you enough how much this whole staff, especially Mike, has made my year. I was treated with such respect and kindness and kept informed every step of the way. Again, thank you so much. All of you! I love the truck! *before and after pictures included! I can’t say enough how great this shop is. We were dealing with my insurance on one side and a worse accident on the other which a different insurance was liable for. This truck is a magnet. HOWEVER, the professionalism and speed with how they dealt with the insurances and got me in was beyond impressive. My heart was broken because, and I kid you not, I love this truck. It’s my dream truck. Mike took the time to walk through all the damage with me and call me with constant updates and details on my flares and running boards. He wasted NO TIME getting things moving. Even at Christmas. The company I work for is a big fan of the owner and I just wanted to say how grateful I am that you all have taken such good care of my truck and me. That truck has been through a lot with me and the care and detail you’ve put into this experience has made this whole horrible situation better. Give Mike a raise! He’s a GEM! So is your front desk girl too!!
