Caliber Collision

Eulonda Calloway

★★★★★

5 years ago

I highly recommend this particular Caliber Collision. They are warm and welcoming. Very courteous and kind. They are very thorough with their repairs and use quality parts & paint. They also work well with insurance companies and customers alike, keeping you abreast of every detail of concern in regard to your vehicle. Above all, they operate in Excellence & Perfection. Thank you Ms. Jessica and Mr. Mun. You are Awesome...

Jeffrey Coley

★★★★★

2 years ago

Was a great experience. They did a perfect job on time. The service was incredible and my car was immaculately detailed upon picking it up. I will return again in the future. Thank you.

Lauro Lorenzana

★★★★★

a month ago

Jose and Melanie were on their game, so friendly and efficient, car was done on time, very pleased. Clean lobby with complimentary water and coffee.

Cynthia Savitt

★★★★★

6 months ago

My repair was done on time and my car looks good as new. Customer rep Jose kept me informed on a regular basis on progress. Very efficient, professional and friendly service.

jackie lopez

★★★★★

2 months ago

Took my car to get repaired and loooved their work. They kept me updated throughout the whole process and made it so easy to keep track of the progress of the repairs.

Rich Millard

★★★★★

a month ago

Great job repairing a fender bender on my Toyota Highlander. Car looks like new. Friendly and helpful staff, great experience

Perla Pacheco

★★★★★

8 months ago

Huge thank you to Jacqueline and Jesse at Caliber Collision! They repaired the front part of my car and made it look like new again. I was so impressed with the quality of the work — it truly looks brand new. They were extremely helpful and patient, answered all my questions, and kept me updated throughout the process. I also really appreciated that the repair came with a lifetime warranty on the paint — that gave me extra peace of mind. To top it all off, they even washed my car before giving it back to me. Everything was handled professionally and with care. Highly recommend this location and team if you want your car in good hands!

John Soto

★★★★★

6 months ago

I was impressed by the dedication and professionalism shown by the staff when I dropped off and picked up my car. Incredibly, it was ready in 3 days. I want to give a special shout out to Ms Jacqueline Sigala Navarro. She texted me updates and kept me informed throughout the repair. Also, I called her a few times and she answered the phone on the first ring. She also arranged for the pick up and return of a rental vehicle in a very efficient manner. Finally, collision personnel performed a superb repair that exceeded not only my expectations but also my delights. As an added bonus, they washed my vehicle. John Soto Torrance CA

Amy Bruce

★★★★★

2 months ago

This company is so professional and efficient. They fixed my car so quick and did such a nice job! Jose was great! Highly recommend them to anyone!

Nikki Rodriguez

★★★★★

2 months ago

The service advisor Jose was supper friendly and worked hard to make sure that my vehicle was safe to drive after an accident. At pick up my vehicle looked brand new. I would recommend this place to anyone who is need of their services

Yago Cura

★★★★★

4 months ago

I had a minor fender bender and requested the Caliber on Kashiwa because of the fast turn around and the courteous staff. My repairs were completed before Caliber said they would be done and my car was returned to me expeditiously so that I could stop wasting money on my rental. Josue is the man and he sent me just enough text message to let me know when my car would be ready, but here's the deal it was just enough texts, it wasn't that I received a text every time work was done on the vehicle, but I received three texts from Josue: one telling me the work had been initiated, one telling me the work was being done, and one telling me when I could pick my car up. In the South Bay, if you can afford the deductible, Caliber on Kashiwa is where you bring your car when you need a quick turnaround and helpful, courteous, and professional service.

Pilar Merriner

★★★★★

4 months ago

I had to bring my vehicle to the Kashiwa location to correct the wrong of the 190th location in Torrance, CA. Ana was AWESOME!! We met at the Kashiwa Torrance, CA location. She was great and conducted herself in the utmost professional manner. After meeting with Ana, I knew my worries were over because I already experienced her caliber of work years ago. She made sure my concerns were effectively handled and resolved. She put everything into motion from start to finish without a hitch. Her concern, communication, and professionalism was @ 100%!! This is the type of employee anyone would want to work for their company, and she is it. The team (Ana Najera, Jesse Arreola and Receptionist) at the Kashiwa, Torrance location were understanding, provided clear communication and extremely efficient. They truly exceeded my expectations. With this, my faith in Caliber Collision has been restored. And if ever in the future I need repairs to my vehicle and or family/friends, I will recommend the Kashiwa Torrance, CA location.

Ms. Blanqui

★★★★★

5 months ago

Edit Quality of repairs? 10 I'm extremely happy to use Caliber Collition again. This is my second time in my life that I had to use them. Both times , I have received an amazing service . Jose Dorantes is very knowledgeable , and treat his customers with a lot of professionalism. I will recommend this place if you have Tripple AAA or other insurance . From beginning and until they deliver the car to you it's is an amazing nice experience. The whole process is a wonderful experience. They take all the stress of you by treating you special. If I ever need another service like this, I will Come back. All the starts for this business !

Kelly Villasor

★★★★★

4 months ago

My car had gotten broken into one night and it was a traumatic experience for me-the dude was found inside my car. A police report was filed and I called my insurance company (AAA) the next morning. They recommended me Caliber Collision. I spoke with Jose and explained to him what happened and he said he was able to get my car in that same day. He was very understanding and compassionate about how I was feeling and what I experienced. He walked me through the whole process and what needed to be done. That receptionist (I forgot her name) at the front desk was also very nice and friendly. I got frequent updates on what repairs/replacements were being done on my car. Received my car in a timely manner looking just like it did before after all the repairs were done. And they even cleaned the interior so that I didn’t have that disgusting feeling of an icky bad man lingering in the back of my car. It was a big stressor not having my car. AAA also helped set me up with a rental car. Jose offered to get me a ride to pick it up but my friends were there. But when it was finally time to pick up my car I was able to leave the rental car there at Caliber Collision for them to bring back. I really appreciate all their work, communication, and efficiency.

Geoffrey Groat

★★★★★

a month ago

They handled the repair on our 2023 Acura RDX. The whole process was flawless. Jesse and Melanie were great to work with. I am very pleased with the quality of their work and the overall experience from start to finish.

Walter Bryant

★★★★★

3 weeks ago

Caliber Collision did an excellent job repairing fairly minor damage to my vehicle. They kept me informed of status and their customer service rep, Jose, was friendly and easy to deal with. The cost was reasonable. I would recommend them.

Queenie Hearts

★★★★★

a month ago

Caliber Collision was one of the preferred auto shops through AAA and we were very pleased. Jose and Melanie were so friendly, efficient, and on their game. Our car was ready on time, as promised, and there were no issues at all. There was never any wait time in their lobby. It was clean with complimentary coffee and water. EXCELLENT service. Thank you again! Lorenzana