Caliber Collision

Grace Saca

★★★★★

2 months ago

I recently had my beautiful 2025 Lincoln repaired at Caliber Collision after I was rear ended on the freeway. My father recommended them, having had great experiences there himself. A lot of my censors were messed up/crushed, but Alejandro and the team went above and beyond to restore my car to its pre-accident condition which was basically new. Their exceptional service, and expertise truly amazed me, keeping me updated throughout the entire process and going out of there way to personally call me with all the details and every move/decision that was being made. I even received my vehicle earlier than the estimated date which was around two weeks. Alejandro even came in on a Saturday on Christmas weekend to allow me to pick up my vehicle due to my very busy work schedule!! He took the time to show me all the damaged areas and let me inspect everything at my pace. I'm grateful for their kindness and professionalism and would highly recommend Caliber Collision to anyone seeking a reliable and trustworthy body shop. My car looks and drives like new again!

Rajath A.R

★☆☆☆☆

3 months ago

One of the worst experience I had with the guy who was in charge of my car. His name is Jonathan. He tried to scam me completely. If it’s through insurance they will try to rip them off and if not also they will rip us apart by charging heavily. He ordered parts from dealership and sold me for double price. He had hidden many parts of my car when I had given for checking machines. I got the whole car repaired for 2k and Jonathan had planned to bill me for 13k. Just don’t ever go there for the repair.

Daniel Sandoval

★★★★★

4 months ago

I highly recommend caliber collision as repairs were done in an outstanding way and didn’t have to return my vehicle for further repairs. Awesome customer service. I’m very thankful.

Richard Villeda

★☆☆☆☆

3 months ago

Lincioln mkz hybrid. They told me to bring it in with a full tank gas or will be charges. When I get it back it has a half talk. Rubber sealer in trunk is not sitting correct. I see gas. They told me its because thats how it sits. Then that means that the rubber is no good or bumper was not installed correctly

Tim Morse

★★★★★

6 months ago

Claudia was Spectacular with her Customer Service. It was phenomenal with Claudia's quick responses and follow up. The repairs look great and the price beat the local shops around the area by 25% savings. Claudia was the reason. I highly recommend.

Timothy Morris

★★★★★

7 months ago

I recently had my car repaired at Caliber Collision in Victorville, and I couldn’t be happier with the experience! From start to finish, their team provided exceptional customer service and kept me informed every step of the way. The communication was clear, timely, and professional, no surprises, just honest updates. The quality of work was outstanding, and they made the entire process stress-free. If you’re looking for a collision repair center that truly cares about its customers, this is the place. Highly recommend!

Scott Stevens

★★★★★

5 months ago

This review is for the store on Anacapa Road. Everyone is friendly and very professional. The Manager and Alejandro are terrific. They keep you informed and provide the best customer service I've ever experienced. I highly recommend them.

Laurie Guillory

★★★★★

a year ago

Excellent customer service! Very professional and really friendly. Alejandro was the best and provided regular updates on the progress of the repairs. My car was ready a day earlier than projected and the work was pristine. I really appreciated the car wash and they arranged for the return of my rental car. The whole experience was seamless and I highly recommend them for anyone needing auto body repairs.

Kristin Williams

★★★★★

9 months ago

I cannot recommend Mauricio and the rest of this team highly enough for their exceptional work on my car after a recent accident. From the moment I walked in, everyone was incredibly friendly, informative, and efficient, making an already stressful situation much easier to handle. From the insurance claim to the rental car, everything was handled so quickly and they were so friendly. The receptionist here is so nice and so fun. She was so weet when I came in and I can tell everyone in the office gets along great. The repair work on my bumper was absolutely flawless. I honestly cannot even tell that my car was in an accident – the quality of their work is truly remarkable. What truly sets them apart is their dedication to going above and beyond. Mauricio and the manager not only fixed my bumper perfectly but also identified and explained a long-standing issue with my car's AC system that several other mechanics had been unable to diagnose. This level of attention to detail and expertise is rare and incredibly appreciated. It's evident that the people who work here genuinely enjoy their jobs, and that positive attitude translates directly into the outstanding service they provide. Their passion for their work truly makes all the difference. I am so grateful for their wonderful service and will enthusiastically recommend them to anyone in need of auto repair work. Thank you, Mauricio and each of you I encountered for being so wonderful!

Joseph Heslin

★★★★★

2 months ago

Very helpful. They were able to remove some damage from my vehicle to get it drivable while I consider the repairs.

Lisa Hopkins

★★★★★

a year ago

I really appreciate this company, great service, no attitudes, very friendly and I am grateful for them. I would recommend anyone. I give them 10 stars.

David Mooney

★★★★★

3 years ago

I had a dent in the fender caused by a pedestrian who threw a rock at my car while I was driving. Cordial and professional staff who always kept me informed about their progress. My fender was completely repaired two days earlier than their estimated time. Looks like it's brand new.

Santiago Villalobos

★★★★★

8 months ago

5 stars !!!! Great people!!! Claudia is very awesome. ! This place warranted my vehicle from a collision a few years back, the work started to come undone. And they fixed it brand new , NO PROBLEM!! because I KEPT MY WARRANTY!!!!! DO NOT EVER LOSE YOUR WARRANTY !!!!. I appreciate Claudia. And everyone that works inside the office. I appreciate the nice workers. The gentleman that is bald that works inside the garage , that guy is there all day everyday working hard. I regret that I didnt get his name. But he deserves recognition. Claudia deserves recognition for being a great honest person. Great customer skills. This place will take you home and pick you up for your car AS LONG AS YOUR NOT TOO FAR🙏🙏🙏🙏 thank you guys !!!

Paul Sontsa

★★★★★

7 months ago

I was rearended by another driver on the freeway, I did not like driving around after the accident. Caliber Collision did an excellent job to bring my vehicle back to its original state. The people, the leadership and the curtesy you receive set the standard. Caliber Collision will get the job done for you. Thank you.

Rene Bennett

★★★★★

6 months ago

Great communication, customer service and repair work. I'm very pleased with the repairs. Car looks brand new and clean inside and out.

Vikki Hunter

★★★★★

4 months ago

Caliber Collision on Anacapa in Victorville was amazing from start to finish. Their communication skills are out of this world and I would recommend recommend them over and over again.

Michael Gray

★★★★☆

2 years ago

Paint job looks great, hood looks like factory finish! Thanks, great work and great customer service