About Business
Caliber Collision is a leading Car Repair specialist serving the Pasco, WA, Kennewick area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 74 verified reviews, their reputation precedes them. As a locally-owned business in Pasco, WA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Pasco, WA.
Google Reviews
sunny winn
★★★★★
a year ago
I cannot tell you how pleased I am with the work that Caliber did in the Pasco shop. Every day I got a text message telling me where they were in the repair, which is really nice. I’ve never had that done before.. I got news that my car was ready to come home. The job was incredible. Could not see any marks from where I was hit. The painting was top-notch! I have nothing but praise for Caliber and how they handled it from start to finish. I would highly recommend to my friends or anyone else who’s looking for a repair shop to go to Caliber! They are friendly and very helpful in anything you need and that, included Dealing with my rental car. Thank you again Caliber for making my car look brand new again!
Andres Garcia
★★★★★
9 months ago
Had a very good experience, would recommend to anyone needing their car repaired. Nico did a great job of keeping me in the loop as well as getting my car repaired to how it was before.
Jan Newsom
★★★★★
a year ago
From start to finish my experience with Caliber and their team was excellent. It’s traumatic enough having to deal with an accident, so the service and quality of workmanship and keeping me informed of the repair progress throughout was outstanding. Bottom line, if you’re unfortunate to be in a collision, then I would highly recommend Caliber Collision to look after your repair work!! Thank you Caliber and the Pasco WA team!!! :) Jan N
Stacee Connelly
★★★★★
9 months ago
We couldn't be happier with Caliber Collision Pasco. After being rear ended, they dealt with insurance, kept us informed about repairs and timeliness. And best of all, the repairs are top notch.
K Seeber
★★★★★
9 months ago
10/10 will recommend Caliber Collision to others. James was extremely knowledgeable & friendly to work with. Made this stressful process just that much easier. They had my car back to me in about 10 days.
Sheila Stutzman
★★★★★
a year ago
I had never heard of Caliber Collision, but my insurance company suggested this company to fix my car. They exceeded my expectations and my car looks amazing. They have great customer service and communicated with me from the day I left my car until the day I picked it up. I will recommend Caliber Collision to all my friends and family.
Jan Hood
★★★★★
8 months ago
I would happily recommend Caliber Collision! They were recommended by my insurance company for some repairs and I was delighted by the cleanliness of the shop, the friendliness of the front counter staff, the quality and speed of the repairs, and the professionalism of the mechanics!!
Melina Bender
★★★★★
9 months ago
The staff was wonderful. 10 out of 10. They are very thorough. Excellent at communication, and I trust them with any vehicle repair. Love this place makes needing a repair a breeze
Janet
★★★★★
8 months ago
Awesome customer service from beginning to the end. Their service is very professional plus Caliber Collision gave me updates every day....they kept me informed of the process. Thank you James Kitchen for walking me through the final process and explain what was done. Mr. Kitchen is awesome, thank you, and kudos to the entire staff that work at Caliber Collision!!!!
Russ Pulliam
★★★★★
9 months ago
General Manager, Nico and his staff went above and beyond! They did great work, in a timely manner, and at a very reasonable price. They have earned my business for future repairs. Thank you Caliber Collision!
Luis Canales
★
☆☆☆☆
4 months ago
I would recommend ANYWHERE else they lie about repairs with a bunch of promises of replacing parts they cheap out and do horrible work. They also have no respect for your belongings. They will break your things and give a bunch more lies about making it right. All in all this was a horrible experience with super shitty work
Billie Winter
★★★★★
2 months ago
The team was very friendly and efficient with the repairs to my vechicle. They kept me informed of the progress and had my vehicle ready for pick-up on the sate promised.
Joan Howard
★★★★★
3 months ago
They were very professional and helpful. I was kept apprised of the progress on a regular basis. The work was exemplary and I couldn’t be happier. I highly recommend Caliber Collision in Pasco to you.
Jakota Blaze
★★★★★
2 months ago
They made my baby look brand new again. AND they delivered 4 days EARLY! 😊 Superb work! They even showed me photos of the repair process. Thanks, guys!
Mike Peterson
★★★★★
a year ago
Unfortunately I was in an accident and needed to use Caliber for my repair. I was super impressed from the drop-off to pick-up - they kept me updated with the repair progress and asked for input on some parts. They even finished 4-days earlier than anticipated and that was a bonus. If I need body work again.......I'll certainly got Caliber!
Donna Irons
★★★★★
6 months ago
Was recommended to go to Caliber from my insurance company. I was a bit apprehensive, but the facility is clean, the front office staff was very polite, friendly and patient with me. The repair staff was friendly, thoughtful and very thorough when explaining things for me. Estimated time to receive completed vehicle was less time than anticipated, which is a plus! Great communication during the whole process.
Paula Rosencrans
★★★★★
2 months ago
Caliber Collision is a top notch Autobody Repair Shop! Customer service is fantastic and the body work was excellent and they detailed my car when completed!! Thank you!
Chris Nielson
★★★★★
5 months ago
Great work. Friendly team. Great communication. And left my car squeaky clean and smelling fresh, too! Definitely will recommend Caliber to all my friends and family. And they’re at the top of my list if I need repairs in the future!
Carolyn Peterson
★★★★★
Edited 2 months ago
Spectacular service and they did an excellent job on my vehicle. Looks brand new. Great communication and professionalism. Would use them again. Highly recommend
Jennifer
★★★★★
a month ago
James and Angelina were great, kept me well informed on the progress of my car. The repair on my car was great and they even cleaned the inside. Looked fabulous! I Would definitely recommend.
