About Business
Residents of Hayward, CA, Hayward have long trusted Caliber Collision for their expert Car Repair needs. Whether you need assistance with Auto body shop, Auto bodywork mechanic, Auto dent removal service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 187 reviews. Throughout Hayward, and particularly in Hayward, CA, Caliber Collision is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Caliber Collision for any Car Repair inquiries or to schedule a visit to their Hayward, CA facility.
Google Reviews
Naomi D
★★★★★
5 months ago
Truly amazing service! I genuinely could not have chosen a better team to handle all of my car’s repairs. I was assigned with AJ and he was very professional, friendly, detail-oriented, made sure to keep me updated throughout, explained everything thoroughly, and was patient with any and all of my questions. His professionalism and attention to detail made me feel reassured and confident in trusting my car with their shop throughout. And, my car genuinely looks brand new because of this team. I am truly grateful for AJ and every single person on this team. The coordinator at the front, Sherry (I apologize if I spelled that wrong), was also super welcoming, friendly, detail-oriented, professional, and brightened my day each time I went to the office. I will forever be recommending this specific Caliber Collision to all I know moving forward. Thank you very much to AJ and all the technicians that worked on my car. The team’s hard work, kindness, and professionalism does not go unnoticed. The whole team was everything I needed and more! I usually don't write reviews but I really need to give credit where it's due!
josue hernandez
★
☆☆☆☆
a month ago
The repairs were not done correctly. Other auto shops would have fought to get new parts while they said they would not do that. Only reconstruct the broken parts. Also the my car kept making weird noises that they didn’t make before I took it there and my tired was punctured. The African American lady at the counter also had the rudest tone to her voice. I ended up just doing the work myself. Thanks for nothing!
M Towntano
★
☆☆☆☆
a month ago
Worse experience I’ve ever had with a body shop. I had to come 5 times back and forth because I was told my car was ready, but every time, there was still something wrong. The craftsmanship lacks at this location. They tried handing the car over to me in hopes I wouldn’t be able to catch the poor work.
Julie Ma
★★★
☆☆
2 years ago
My car is fixed (insurance recommended as closest body shop to me) but it took over 3 weeks. Had to keep calling to get updates because I would be told one date, then comes the day and no word so I would call and be told another week. Or the time after I dropped it off on a Friday - told I would get a call no later than Monday but Wednesday rolls around and I had to call for my update. Not an expert so I don't know how much this would cost by it was $8k at the end so thank goodness for insurance, right? They matched the paint nicely though and despite the heavy chemical smell inside, I'm pretty happy to have my car back again.
Mel Chung
★★★★★
3 months ago
Excellent customer service and very detailed oriented. The repair work was top notch and I received the vehicle back early.
Railyn Aguado
★★★★★
a year ago
Caliber is my go-to place for all auto service repairs! I’ve been a client of them for years and their lifetime guarantee is just unbeatable! Shoutout to Tim G and Oscar for helping me with my bumper. I had a problem with it sticking out and they resolved it within 30 minutes. They went above and beyond, truly the best! Thank you Tim G and Oscar for taking care of me. I recommend them to all my family and friends! (and you should too).
Jess Y
★★★★★
2 years ago
Amazing service! Got the side of my Ridgeline repaired. I was kept informed during the entire process despite parts being backordered for a few months. Actual work was completed in 4 days. Tim was very friendly and professional. 10/10 would recommend.
manji goundar
★★★★★
4 months ago
The customer service was great. Everything was very well explained. We were relaxed and worry free. They did an awesome job.
Vilma Torres
★★★★★
a year ago
I recently had the pleasure of utilizing Caliber Collision for the repair of my vehicle, and I must acknowledge the commendable job done by this company. From the moment I contacted caliber Collision, the level of professionalism and efficiency demonstrated was truly impressive. I was particularly pleased with how seamlessly everything was coordinated, from arranging the car rental to being picked up from the shop and kept informed about the progress of the work on my vehicle. Furthermore, I was delighted to find my car not only restored to its optimal condition but also delivered to my residence upon completion of the service. I Highly recommend Caliber Collision on Pratt Ave, Hayward, Ca.
Glenda Toledo
★★★★★
a year ago
Good experience having my car auto body repair done in this branch. Luis who took care of everything did an excellent job; all in one package. He is courteous, kind, professional and timely in all manners to assure that he will take care of everything. That included calling up for my rental car for pick up and return since it was a weekend and holiday that coming Monday as well as the probable time that car will be fixed. True enough to his word and his flexibility to be available even on a weekend so I can pick up my car. This branch has excellent services as I've noticed that all employees are courteous and greets their clients with a smile. I will highly recommend this Caliber Collision branch to friend and families.
Ivan ORDONEZ
★★★★★
a year ago
I had an excellent experience getting my car (2023 Toyota Prius) repaired at this branch. Tim handled everything from start to finish and truly did an outstanding job. Tim was courteous, and very professional. I really appreciated how he kept me informed about the repair timeline. I’d highly recommend this Caliber Collision (Hayward, CA) branch to friends and family.
Jennifer Huerta
★★★★★
a year ago
Im one picky Female. I don't trust shops, so definitely hesitated to take my car here. Well.....The service was extremely great. Hands down to my service rep, Luis. I was informed every step of the way. The communication was so on point I understood every that was going on with my car. I have no complaints at all. I'm very very happy for the service. My car looks and feels tight. Would highly recommend.
Maria Ayala
★★★★★
a year ago
I have a good experience having my vehicle body repairs done in this Caliber Collision location. Tim Galvan and his team were an amazing help through my entire process and I was constantly updated so their communication was on point they even got the car done earlier then expected. I am super happy with my car and I will recommend this Caliber Collision location to everyone.
Nymaya Osman
★★★★★
a year ago
Customer service was excellent! Came in for a bumper repair and to repair some scuffs. Tim was amazing in accommodating me so quickly, and Coco was able to get the job done in no time! Will definitely be using Caliber Collision Hayward again for my next car body repair needs :)
Dilip K
★★★★★
10 months ago
I had a car accident after 20 years. Was very nervous about the entire process. Angie at Caliber Collision was the first person I met. She was transparent about the process, time and expectations. Angie & Caliber Collision delivered on all objectives and on schedule. Angie gave me regular updates. When issues arose, Angie kept me informed and still delivered per their commitment. Awesome Job !
John
★★★★★
a month ago
This body shop did everything they promised. Very pleased with their service.
C.M.
★★★★★
10 months ago
The Caliber Collision in Hayward/Union City has great service. The team was very friendly and always kept me informed of the process and time line of my repair. I would used them again if needed.
VIRGO MUZIC
★★★★★
a year ago
Tim,Louis, and Edgar were an amazing help through my entire process. During the tine frame of them having my car I was constantly updated so their communication was on point they even got the car done earlier then expected I am super happy with the outcome. These gentlemen held smiles in every conversation, very professional and knowledgeable group. I would refer anyone to this caliber collision location any day
Audrey Bruneel
★★★★★
a year ago
I'm really happy with how the service went. I got into a minor accident that left my passenger side full of scrapes and bent the suspension, but the work they did was phenomenal. Tim is amazing and I would definitely recommend this shop to anyone in need of repairs!
Tavita Robles
★★★★★
2 years ago
I am very pleased with the services from Caliber Collision. The whole team was very supportive and made sure they kept me in the loop with all repairs and time frames. I would definitely use them again if needed. Tim. Victor and Mike were all very supportive and pleasant and willing to work with my insurance and me in order to get repairs completed in a timely manner.
