About Business
Conveniently located in Vallejo, CA, Caliber Collision has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, Auto bodywork mechanic, Auto dent removal service, making them a top-choice Car Repair specialist in Vallejo. Backed by 235 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Vallejo, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Caliber Collision is the go-to destination for quality and service in Vallejo, CA.
Google Reviews
Jess Escobar
★
☆☆☆☆
3 months ago
Do not go to this location Long story short, the people working there are nice and service is great but they will take shortcuts and will not honor the warranty on their work. My car’s rear quarter panel was damaged and I had it repaired by Caliber Collision in Vallejo in 2020. The damage was big enough to the quarter panel that the panel should have been replaced. At the time they assured me that they could just put some filler and it would hold. I saw that they warranty their work so I thought nothing of it. Four years later and the filler is starting to separate from the body panel. I made an appointment and they agreed to look at it. The manager looked at it and starting making excuses saying someone must have hit your car or someone was leaning on it and pushed it enough for the filler to separate. He said they wouldn’t warrant it. I’m so disappointed in this location of Caliber Collision. I’ve been here twice and have had great experiences but good customer service can only compensate so much for shoddy work and a fake warranty. Also, unrelated side note but while I was having my car fixed there for a week, my windshield wiper fluid lines were either chewed up by mice or damaged by the staff and they wouldn’t take any responsibility for it and fix it so I had to pay out of pocket to get it fixed. I let it go at the time because I just wanted to have my car back. Again, don’t go here.
Roderick
★★★★★
3 months ago
10/10 would recommend for any body repairs !!!! I needed my wheels repaired after an accident and sought out a reliable body shop to do the work. That's where Caliber Collision came into play. When i arrived I was greeted by Mandy who put my mind at ease because of how kind, funny, and helpful she was. I was later assigned to Mayra, the estimator, and she explained the process while managing my repairs. Mayra was very thorough, insightful, and knowledgeable about my vehicle concerns and made sure I had the utmost clarity on what was happening. I could not have asked for a better estimator to assist me. If you are ever seeking a body shop and are in the bay area this is the place to go to!
JD E
★
☆☆☆☆
6 months ago
I talked to Regina to set an appointment, she was fantastic at her job. She reminded me to ask my advisor Myra questions about repairing my vehicle. Myra was not there? A service man tried to help me, but when I asked him about the value of my car after repairs he put his hand up and said hey we are not responsible for the value only repairs. I asked what type of inspection they do? Can you explain the process? Is there a safety inspection? Like 38 point inspection check? He said "no""stop", dont do that? What do you mean sir, Don't ask? Then how do I know if my vehicle is safe after the repairs. I drove away not feeling like they care about my vehicles safety only the visual repairs, I called back to talk Myra, she apologized for the bad interaction and told me my service was cancelled by progressive. When I asked Myra to speak with the manager she told me they are at lunch.
S Youngblood
★★
☆☆☆
a year ago
Good communication Repairs was not handle fully. Car was took in inspected with me to go over what needed to be done. Get car back with soke dust all over dashboard. Seat lever broken while in their procession (new head ache). Don't let me forgot they had my tire well in my trunk so I can throw it away. Gave the car an tire alignment but no new tires. The right front tire was hit so it had a gash on the side wall n no cap on tire hose after beening hit. Didn't replace it so waiting for that still. Mirror was hit (same side) but wasn't repair until taking back in to have it inspected again. Last paint left on window seal after painting door.
Veronica Gonzalez
★★★★★
3 months ago
Caliber was exceptional with my car repairs, Tony is great, he kept me informed about my car repair process and they were quick and the repairs were superior.
Veronica Vidrio
★★★★★
a year ago
Great service for my Lexus! Tony was professional, courteous, and kind. I appreciated his daily updates on the work being done and any changes to the original estimate. I would return here again. Our lexus is back looking brand new after suffering an ugly dent!
ALICIA JOHNSON
★★★★★
9 months ago
Mayra was so kind, professional and knowledgeable when it came to my car needing repairs. She answered all of my questions, kept me updated thought the repair process and made my life easier by having my car in and out in just 3 days! When I arrived to pick my car up, it looked brand new!! They were nice enough detail the inside and vacuum the interior of my car as well. I knew when I left my car, that it was in great hands and I was right. I couldn’t have asked for a better service! Thank you Mayra and the Caliber Collision team!!
OKBAH ALAZAB
★
☆☆☆☆
8 months ago
Extremely disappointed with the service and quality of work I took my brand new Mercedes Sprinter 2500 to this body shop for a small dent repair, and it turned into a frustrating experience I’m still dealing with. While Tony, the staff member I dealt with, was polite and helpful at first, the actual work done was extremely poor. When I picked up my van, I noticed brand new parts sitting loose on my seat, including the Sprinter 2500 emblem. I went back in, and they called one of their guys to install it on the spot. He didn’t measure anything, just eyeballed it and slapped it on. It ended up crooked and misaligned, which was honestly unacceptable. Worse, when I got home, I noticed damage to the rubber door seal, and paint bubbles in the area they worked on. Four days later, my van wouldn’t start. I had it towed to Mercedes in Fairfield, and after diagnosing it, they told me the issue was caused by someone tampering with the battery and wiring, likely during the repair. I contacted Tony immediately and emailed him everything Mercedes told me, including the diagnosis. He asked for the email, which I sent, but it’s been over a week with no response. I’ve asked to speak with a supervisor or manager, and still no follow-up. The only reason I brought my van here was because they had a big enough booth to fit it ,but I now regret that decision. The lack of professionalism in their repair work, the potential damage they caused to the electrical system, and the complete silence after the fact is unacceptable. Would not recommend this shop to anyone, especially for newer vehicles.
KK
★★★★★
3 months ago
Tony was helpful while doing estimate of my car n Mayra was helpful keeping me updates onnthe repairs.
Joseph Jester
★★★★★
7 months ago
Caliber Collision was a very good Collision Repair shop for me when I needed to have my truck repaired. The work and service was very professionally done. I Hightly recommend for any repair needs.
Monis Mama B
★★★
☆☆
10 months ago
From the looks of it my vehicle is much smoother/ better from what it was originally! only thing I wasn’t happy with is the areas that they re-painted they re-scratched/chipped the new paint an the turn around for my car was not given back to me on the day it said It would be, not having my car for a few weeks made me not even want to bring it back to address the new painted areas because of how long I already didn’t have my car. Service / communication was great with Myra she was very helpful an awesome customer service. A kept me in the loop with what was going on and the concerns I did have were out of her control she did her part.
jay lawless
★★★★★
a month ago
My car was extremely clean and the repairs were seamless.
Kae Lowe
★
☆☆☆☆
7 months ago
It's really too bad that zero stars isn't an option. After being rear ended pretty badly I went with them from the insurance recommendation because they had the highest rating of all the options. They gave me the run around from three different people then gave me attitude when I brought up that I was getting conflicting information. Told me the parts needed would take at least 30 days to even arrive and couldn't get a work order estimate for me despite their "promise" that I would get it before the end of the day, when I took my car in at 9am. I nixed the insurance recommendation and went with a local shop I had worked with in the past for my own out of pocket repair. The other shop did the inspection, prepped and got the work order approved, and got me out the door in less than an hour. From the time of repair to finishing up at the paint shop, the other guys have my car ready after 10 days. Maybe they don't treat their other customers like that, but from my own experience, I'd never even consider this place again.
Raelynn Serafin
★★★★★
4 months ago
Excellent service from the first phone call to pick up. Walter was amazing and kept me informed every step of the way. Thank you Walter.
Diana Crawford
★★★★★
9 months ago
Was informed daily treated kindly and respectfully car was done on time would recommend caliber collision for collision repair
Blesilda Ibrahim
★★★★★
10 months ago
At Caliber Collision, I experienced excellent customer service. With the help of their estimator Tony Tasoulinh, everything went smoothly especially with communicating about the repair service. The body repair was excellent and was delivered earlier than expected. Thank you, Caliber Collision! We will definitely recommend your services to family and friends.
Francisco Potato
★★★★★
a year ago
They did a great job repairing my vehicle like nothing ever happened to it.They did a great job repairing the damage on my vehicle. It looks like nothing ever happened to it. I am so pleased with the results and would highly recommend their services. Their attention to detail is impeccable, and they truly went above and beyond my expectations. Thank you again for the fantastic work!
Monica Jones
★★★★★
3 months ago
Absolutely wonderful service and amazing staff. Everyone was very helpful and the repairs exceeded our expectations
Jian Zhang
★★★★★
11 months ago
Caliber collision has excellent customer service. They have done excellent repair jobs on my vehicle each time I had sent my vehicle in. Tony and other people who have been working in the Caliber Collision have done the excellent jobs on customer service, repairs, have vehicle ready on time...... I highly recommended Caliber Collision to your car repair needs.
Zackary Mazici
★★★★★
10 months ago
I want to thank Tony for his excellent service he provided me when I brought my car in. I first had a claim though Crash Champions next door when my car was in an accident. After some horrible customer service at crash champions by the manager Jaime I had to make a call to have things resolved with Caliber Collison. I am so happy that I made the call to Caliber Collison, Tony went above and beyond any of my expectations. I recommend their shop to anyone needing work on their vehicles.
