About Business
Caliber Collision is a leading Car Repair specialist serving the Orange, CA, Anaheim area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 461 verified reviews, their reputation precedes them. As a locally-owned business in Orange, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Orange, CA.
Google Reviews
Brad Goodshaw
★★★★★
2 years ago
I had my Ford MachE repaired at caliber collision in Orange, and they were amazing! Major kudos to my service advisor Steve and the GM Chad, as they were both wonderful. They were very communicative, answered every question I had, had great customer service, and my car looks great! I would recommend them to anyone.
David Potts
★★★★★
6 months ago
Came to this shop uneasy at first. I had went to another body shop that the insurance recommended at first and they wanted to do a quick fix patch and repair. But, this Caliber location consistent with another location of theirs to replace my bumper which was on par with a private estimate that I sought out.
Tim Scotten
★★★
☆☆
Edited 7 years ago
UPDATE 11/6/2018 I have to state that the regional manager has shown a lot of care towards fixing these issues. I don’t blame him in any way because I believe there was just miscommunication between everyone. He has come out to address all my concerns and did it in such a dignified and honest way. I respect the regional manager of Caliber Collision for everything he has done so far and I I know he is a busy person so he did more than I could ever ask. My only issues are with the service department people who actually fix it. For everything the regional manager has done for me, I’m raising the review to 3 stars. He sort of was the hero in this whole situation. Thank you. - Tim Scotten I have never been more taken advantage of then this particular Caliber Collision has treated me. They started repairs in August (8/6/2018) and to this day, they still haven't finished their original job. These guys WILL damage your vehicle and NOT notify you! Don't go here, it's been 3 months and I still don't have my vehicle back to its original condition before the accident. I'm in the middle of a battle because USAA says this is unacceptable. To this day, no one has apologized for the damages, even though they did pay for them to another company. Businesses like this are why I'm paranoid to take my car anywhere.
Miriam Guaman
★★★★★
7 months ago
Brought my Escalade in for collision repair. Rolando and the team was great updating me on the entire repair process. Was even able to get some additional dint repairs with someone he recommended. Picked up my car at the expected time and even got my car washed. Definitely would recommend them!
Austin M
★
☆☆☆☆
5 months ago
They worked fast enough on my car (8days). They notified me my car was ready to be picked up via phone call but they had to wait for the insurance, then I got a text via their automated system saying my car was ready. When I got there I couldn’t actually pick it up because of an insurance technicality and they refused to release my vehicle. They should either use their staff to inform the customers or their automated system, not both. Why did they even communicate with me if the car wasn’t ready? Wasted money on multiple Ubers and wasted my time.
Julio Robles
★★★★★
6 months ago
Billy Aparicio was my service representative. He was very professional, knowledgeable and courteous. All the other team members offered excellent customer service as well. To resume, if you are looking for great customer service, options and repairs properly done the first time at a great value; come see Billy and his Caliber Collision team. I am a returning customer and I highly recommend their talents and service. Hopefully not soon but until next time Billy...!!!
juan v
★
☆☆☆☆
3 years ago
I own a fairlady 240z 1973 and a tesla x, I needed some work as someone backed in to my tesla causing damages. I also wanted to get some work done on my 240 from vandalism. So I decided to go to caliber collision as I had done business with them in the past when they were located on Katella Ave in Anaheim. When I walked in I noticed that they have a nice table.full.of goodies like coffe, however the problem with this establishment is the receptionist, very greedy, unprofessional and bad customer service. I was walking towards her desk and she asked if I needed any help which I replied to her that I needed assistance, however she kept asking me in a loud voice if I needed some help and when I finally got her desk I asked her not to be to loud that I already told her that I did needed assistance, she said "sorry that's how I talk" I explained her my situation and I was asked to wait in line, obviously I had to wait so I waited, but jut for her to tell me that they don't work with tesla and classics. Very disappointed on the service. Next time I'll make sure to live my cane at home and dress more nicely to be treated with more respect.
Sabrina Rhodes
★★★★★
2 months ago
Really great service. They worked well with my insurance and with the rental car company after I had been in an accident. I would recommend going to this repair shop.
Hani
★★★★★
6 months ago
Had a great experience at Caliber Collision! They did an awesome job on my car—fast, clean, and professional. Their estimate beat others by over $100, which was a pleasant surprise. Billy A. was super friendly and took the time to explain everything clearly. You could tell he’s proud to be part of the team, and it shows in the quality of service. Definitely recommend this place and would return for future work if needed
Yorge Amador
★★★★★
4 months ago
Just want to share my review and honest opinion I'm very happy of how my car came out. Thank you to the caliber collision team in anaheim at 749 N Poplar St, Orange, CA 92868 for fixing my red camaro specifically Rolando Pineda for working on my car looks new and drives good thank you guys highly recommend it!!!
Ivan Meza
★★★★★
4 months ago
I am incredibly grateful for the experience at Caliber Collision. I had high expectations, and they truly exceeded them! The team is exceptionally friendly and helpful, especially Raul Munoz, who went above and beyond, leaving my car looking new! If this were school, he’d have a 4.0 GPA! I am so thankful for their outstanding service and will definitely stay with them for future needs.
Vincent Rivera
★★★★★
4 months ago
Just picked up my vehicle and it looks like new, I want to thank Jin and the ccrew at Caliber collision on La palma in Anaheim for a great job. Well done guys. If you need any repairs I recommend this place.
Jonathan Mccarty
★★★★★
4 months ago
Nobody likes having their car damaged in an accident but unfortunately, accidents happen. I chose Caliber Collision for a couple of reasons. It’s close to my workplace, and they have excellent reviews. After my experience, I can confidently say those great reviews are well-deserved. My estimator, Justine, was an absolute pleasure to work with. Not only was my truck repaired to look like new ( I’d even argue it looks better than new ) but the work was also completed ahead of schedule. I sincerely hope I never find myself in another accident, but if I do, I wouldn’t hesitate to bring my vehicle back to Caliber Collision. Thank you, Justine!
Eunah Lee
★★★★★
a year ago
A rock fell onto my car while I was driving on the highway, causing my windshield to crack and the hood to get dents and scratches. Caliber Collision repaired it within a week, using certified parts for the replacement and carefully waxing the car! I am very satisfied— all the agents were responsive and explained everything clearly. They kept me informed about the repair process from start to finish. Thank you!
David
★★★★★
2 months ago
Estimate wasn't bloated like other places in the area. They were thorough with repairs and kept me updated throughout the process. Really appreciated the car wash and interior cleanup as well!
Christine Nguyen
★★★★★
a month ago
I had a great experience at Caliber Collision. They kept me informed of the status of my car the entire time and made the repairs in a timely manner. It was very easy to call and get a hold of someone to help during the entire process.
Rebecca Wilder
★★★★★
a month ago
I brought my car here after my door was hit in a parking lot. They had it repaired in 3 days. The staff is so nice and the treatment i received was top notch. My car was perfect. I've been to other repair shops and had to return for additional stuff that they either forgot to do or messed up on. Im a super happy customer. I'll definitely be back here for any future repairs. Its really rare to find great repair shops. Thank you so much and please keep up the great work.
Yamilex Cisneros
★★★★★
a month ago
I had an excellent experience getting my car repaired at Caliber Collision. The whole process was fast, easy, and completely stress‑free. Everyone I interacted with was kind and attentive, and they kept me updated the entire time. I especially want to thank Armando for his professionalism and support. He made everything smooth from start to finish. I’m really grateful for the quality of service I received.
A
★★★★★
5 months ago
After my car was hit, I was super nervous about where to take it—I really wanted my car to look the same as before the accident. I chose this Caliber Collision location after reading reviews, and I couldn’t be happier with my decision. The process was easy from the start. Insurance handled the paperwork, the receptionist was welcoming, and Billy and Raul helped me along the way. Both were awesome—friendly, clear, and great at keeping me in the loop. The ETA was spot on, but the best part was my car was actually ready earlier than expected. When I picked up my car I was very happy with the results! Thank you to the team for making such a stressful situation a smooth experience. I would absolutely recommend this location to anyone needing repairs.
Timothy Yang
★★★★★
5 months ago
I’ve had to bring my truck to Caliber Collision a couple of times now, and they’ve always taken good care of me. My 2024 Tacoma got rear-ended. Luckily there was no frame damage, but the tailgate was completely replaced and they fixed the part of the cab that the bed got pushed into. They even got me the custom dealership rear bumper with the sensors working just like new. I had to come back later for the tailgate inserts and decals, and that was super easy. It was no hassle at all. They also sent someone out to put on the rear fender protection, which I really appreciated. Overall, the whole process was smooth and stress-free. The work looks great, and they stand by what they do. That’s why I keep coming back.
