Caliber Collision

Annette Wills

★★★★★

Edited 3 months ago

I have used Caliber twice and found their work to be excellent. They were very friendly and finished work on schedule.

Antonio White

★☆☆☆☆

6 months ago

Do not I repeat do not take your car here!!! I took my car here through my insurance company and my car was returned dirty with overspray over my entire vehicle. It also has dents and scratches that wasn't there before I took my vehicle in. 🤬

Eula Landingham

★★★★★

4 months ago

Very pleasant experience and professional service people are very friendly and helpful my car was SUPER CLEAN WHEN IT WAS RETURNED TO ME !!

Ryan K

★☆☆☆☆

4 years ago

Multiple communication issues, was told they had all the parts and it was ready for paint. Called on the expected completion date and was told they didn’t have the hood yet. Received another expected completion date and called again. Didn’t have the right headlight brackets.. I understand wrong parts get ordered sometimes and wrong parts are received accidentally but I shouldn’t have been told it’s ready for paint if it wasn’t.. After all that, I pick up the car and upon inspection there’s splatters of wax on the wiper blades and plastic trim. The hood also wouldn’t latch after I opened it. There were still broken pieces of plastic in the engine bay from the accident. I inspected the car by myself because no one came out to look it over with me until after I went back inside to complain about the hood not latching. And lastly, the headlight that was replaced was never aimed correctly. It is pointed much higher than the other one. I only recently noticed this because other drivers flashed their lights at me thinking I had my brights on when I didn’t. This is the second bad experience with Caliber collision. My first was at a location in California years ago. My advice is don’t go to a chain owned body shop.

Dee Bickett

★★★★★

6 months ago

Caliber Collision….. You kept in touch with me every stage of the way for repairs and speed bumps along the way and I very much appreciate that!!!! Will definitely spread the word to family and friends! I say excellent service all the way!

Ashley Fitzpatrick

★★★★★

a year ago

My car was returned in excellent condition and even the interior was clean. My car was repaired within the expected time frame which was really important to me. Customer service was so great. When I had issues with transportation to my rental car company, one of the employees drove me over which is above and beyond what I expected. The staff were really nice when I called for updates as well. I would recommend Caliber to anyone looking for a good repair shop.

Tony Shumanjr

★★★★★

4 months ago

Great quick, clean and friendly service. My vehicle repairs are perfect and, they were able to color match.

Prerit Gupta

★★★☆☆

a year ago

The quality of repairs is good, but the duration of repair was extremely delayed and no expected completion date was given concretely. The repairs were only related to replacing bumper, rim of wheel and painting, so the delay wasn’t justified. I believe the repair process was started very late and then because of a delayed shipment of a part, it got further delayed.

Yulia Bailey

★★★★★

3 months ago

They did great work on my car! I had an amazing experience with Evan Muinzer. Hi was very helpful and friendly.

ali broach

★★★★★

5 months ago

I had the pleasure of working with Evan, General Manager at Caliber Collision, after my daughter’s car was struck by a deer. From our first phone call, Evan made the process smooth and stress-free. His expertise in auto repair is unmatched, and he kept me informed with clear communication every step of the way. Evan is not only knowledgeable but also kind, honest, and respectful. He treated me with warmth and professionalism, making me feel valued throughout the entire experience. His customer-first approach and genuine care helped guide me in making the best decision for the repairs. Thank you!

Mick

★★★★★

4 months ago

I got my Toyota Sienna van back this week. The team at Caliber did a great job and were very accommodating. No muss, no fuss. I just brought my Dodge in with a bumper issue and they jumped right on it. Very happy. I recommend Caliber.

Karina Paone

★★★★★

2 years ago

Caliber Collision repaired my car over a week ahead of the estimated completion time and as an out of state student, I felt 100% comfortable leaving my car there over spring break for the repairs. The estimate was identical to the actual repairs done and the team there was always very nice and answered all my questions! The car repair looks fantastic, like my car is brand new again! I will be referring Caliber Collision to all my friends in need of repairs.

Lisa Bodette

★★★★★

4 months ago

I have not used collision caliber’s service before, but if i did i know i would be in good hands. I had a flat tire and had to immediately pull into the nearest gas station . i was getting ready to find help to change out my tire Mr. Johnny Huntly got out of his car and offered to help me change my tire. He was very knowledgeable and even walked my boys through steps into getting it done should this type of situation occur in the future . I just wanted to let you guys know you have a great man working for your company!!

Jewellia Fitzpatrick

★★★★★

a month ago

Becks Auto sent me to Cailber Collison. I walked in and was greeted by Christina, who helped me immediately. She was kind and introduced me to Ross. Ross walked out looked at the issue I was having with my car and let me know exactly what was going on. Asked for the keys, got her into the shop immediately and got the issue fixed within 15 minutes! Hassle free, amazing people, and would recommend to anyone in the area needing auto body work!

Bethany Blacketer

★★★★★

Edited 2 months ago

I pulled in not knowing where to go. My bumper was loose, and I could barely see due to my headlights being so clouded. Evan greeted me and told me not to worry that his team would take good care of me. customer service was impeccable. Grateful and thankful professional yet inviting I would recommend to anybody. 1/23/26 Caliber collision.. I can't say enough!!! I called them with a minor issue on my bumper. Evan said just bring it on it, we will take care of you. Fixed my bumper and they even switched out a headlight bulb as a courtesy. Holy cow, that's above and beyond!!!! Side note: I was walking to my car, and it's negative temps. An employee was so sweet, and saw me freezing... he opened my door for me. I asked his name. Thank you, Cooper! Please give him props from me, please!

Jennifer Delp CHOOCH

★★★★★

5 months ago

They were quick and friendly, accommodating to my needs. They did excellent work on my car- 2025 Subaru Outback- got her back to good as new after an unfortunate nearly Final Destination experience on the highway. Fixed my hood and replaced the windshield- they did a great job, fast and good. Can’t ask for better than that!

Harley Evans

★★★★★

a month ago

I can't recommend these people enough. The front desk lady was awesome Evan, The manager was amazing. They knocked this completely out of the park with something so New I was scared, but they definitely proved me wrong. Getting into an accident was not ideal, but they definitely held my hand through the whole process.