Caliber Collision

kota lee

★★★★★

a month ago

I have nothing but good things to say about the customer service of Caliber Collision. They were communicative, friendly, helpful, responsive and kind. They even went the extra mile to replace a damaged car accessory they had no idea held sentimental value to me! I will definitely recommend them to anyone in need and use them myself should I need work done again.

Joleen Cross

★★★★★

3 months ago

Caliber Collision’s customer service is top notch! They made a stressful situation so much easier to endure. Everything was so streamlined between them and my insurance that it was a breeze to get my car in and out. Their work is also exceptional. We will be taking our cars there again, if ever needed.

Daina Valdovines

★★★★★

a month ago

Highly recommend this place. David left my traverse like brand new. Front desk very friendly and great customer service. Overall great experience and satisfied.

S&D's Mr. Nice Cream

★★★★★

4 months ago

Great experience with the amazing team at caliber ! Great customer service and delivery was on time as promised!

Cassandra Carnino

★★★★★

5 months ago

I had a great experience with Caliber Collision! David was amazing—he kept me updated throughout the entire process and made everything stress-free. Everyone I interacted with was friendly, helpful, and professional. My car looks great, and the whole experience was smooth from start to finish. Highly recommend Caliber Collision!

Vince Bacnat

★★★★★

3 months ago

Nathan took care of my vehicle and couldn’t be more happier with the results. He kept me updated during the whole process and answered all my questions. Quick, super easy and transparent shop to bring your car to!

Ronald Roman

★★★★★

3 weeks ago

This team here in Santa Maria is amazing. Great quality of work.My car looked brand new when done.

Hector Rios

★☆☆☆☆

Edited 5 years ago

I went to caliber collision after getting into a front end accident in my 2014 Toyota Tacoma resulting in a need to replace my hood, fender, driver side door, radiator and AC components. I expected to get quality parts and work done based on all their 5 star reviews. Unfortunately this was far from the truth. After receiving my truck one week late I noticed quite a few problems with it. First I noticed my driver side speaker was non functional, after further inspection I noticed my headlights were wired wrong (one high beam one low beam)upon returning to get it fixed they were not aligned resulting in 3rd trip to the body shop. Furthermore my wheel well liners were not replaced, there was polishing compound splashed all over my engine bay, various parts of my car and interior, my drivers side fender was loose and popping out while my front bumper was left sagging and not in it original place. To make matters worse the paint on my door (that was replaced by a recycled one) started to peel which showed the paint from the donor vehicle still underneath and the fitment of the replacement was not exact. Although most of the problems were address by the regional manager Jason Gill after about 7 trips back to the shop I still cant help but feel the work on my car was sloppy and rushed leaving me uneasy and with a strong urgency to trade my truck in. I would have thought that for a $12K insurance job I would have at least got a OEM door (I'm almost certain my hood and fender are recycled parts) and quality work. I would highly recommend a different body shop as I would hate for anyone to experience what I experienced resulting in lots of wasted time. I can definitely say they do not live up to their slogan. The rhyme of my life was NOT restored. They do not deserve the 5 star rating shown on google as they entice their customer to leave a good review with the lure a $5 Starbucks gift card. PLEASE BEWARE.

Matt Martinelli

★★★★★

8 months ago

Clarisa Diaz and her team were amazing! The car was a 2007 so finding the right piece was tricky but they were able to repair it and do a great job. Very patient and great communication throughout the process.

Kirk Specht

★★★★★

11 months ago

Caliber did great work repairing my car. Paint color matched well and I’m very happy with the whole process. I would definitely recommend them should you need their services.

Jackie Montello

★★★★★

a year ago

I know it's very scary when you have to take a car and to a body shop to have it fixed. But I will tell you calibers. Didn't a wonderful job on my car, It's beautiful. The staff there is exceptional, friendly helpful kind. So don't worry if you have to take a car or truck in. They'll take good care of you and your vehicle.

Ricardo A

★★★★★

7 months ago

Got my car in on Monday for some bodywork and a bumper repair, I was back in my car my wednsday. Good shop. The manager helped me through the process and kept in constant communication.

Darren Beall

★★★★★

8 months ago

Caliber Collision did such an amazing job of repairing our vehicle, fixed it right the first time, great communication, and expedited repair. We highly recommend Caliber Collision!

Elisa Hernandez

★★★★★

a year ago

Jorge was our service advisor for our 2012 Honda accord. He did a great job replacing and painting our cars rear bumper. He was very personable and easy to talk too. Communication was cery clear and he called me regularly for updates on my car! I really appreciate all the effort that was put in my car. 100% recommend Calliber Collision.

Brian Gudino

★★★★★

a year ago

Great overall experience at this repair shop. Everything was made easy and simple from the time they started working on my vehicle to when they finished. The work was fantastic. Like new.

Linda Goreham

★★★★★

a year ago

They did a great job!! Not sure who painted it, but Dave was who I worked with. Told me what they were gonna do and when,keeping me informed on everything,he was great.

Samuel Cortese

★★★★★

2 years ago

31 years old and 1st time getting in an accident with insurance. George took care of me right from the start and they did a great job with not only the car but also making the process really easy. Props to Ashley for handling the insurance portion better than my insurance company did! I’m not sure about other places but the one in Santa Maria definitely puts customer care 1st.