About Business
Caliber Collision brings expert Car Repair solutions to the local community in Shorewood, IL, Joliet. From Auto body shop, Auto bodywork mechanic, Auto dent removal service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Shorewood, IL appreciate their attention to detail, leading to a consistent 4.8/5 rating from 385 reviewers. By focusing on the specific requirements of the Shorewood, IL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Shorewood, IL and beyond.
Google Reviews
V Halst
★
☆☆☆☆
a year ago
Got here 15 min before close and woman said they take last appt at 4:45 for.a.quote. Really? Then your sign should say last appt 4:45 just like it says weekends by appt.
Yiriell Emmanuelli Sanchez
★★★★★
9 months ago
I can recommend this shop for any repair they are bilingual and very good customer services. They explain all you to know and additional if you need car next to them is the offices. Good services Thank you team.
vice apostolovski
★★★★★
2 months ago
Very pleased with the results, excellent service. Would highly recommend.
JACKIE donald
★★★★★
6 months ago
Very pleasant experience. Person was very polite n on point. I would go bk here with my car.
Tricia Lozier
★★★★★
a year ago
Car is beautiful again and even though it ran over a few days waiting on a part to arrive, the process was super easy. They texted me everyday with updates and even took care of updating and coordinating with my rental car company. I work nights and sleep during the day so it's really hard for me to take care of stuff like this while I'm working a ton of 12hr shifts in a row. They did EVERYTHING! All I had to do was wake up for work, check my texts, and get ready to leave for work. It was the easiest car repair I've ever had. The car is beautiful, the process was flawless without any added burden on my life, and I'd use them again without hesitation. THANKS, GUYS! You're awesome!!
Missy T
★★★★★
3 months ago
They did an excellent job looks like my truck was never hit.
Keith Hundley
★★★★★
5 months ago
My car looked amazing!! People were professional and polite!! Complimentary coffee and popcorn.
Latoya
★★★★★
8 months ago
I took my 24 dodge hornet in for repairs and I was very pleased and happy with the outcome. I’d like to personally thank John and the rest of the team in Shorewood. The service was top notch and I highly recommend they’re services.
Cassandra Taylor
★★★★★
6 months ago
They did an amazing job on my truck! It looked like brand new! I highly recommend them!
NaNa M
★★★★★
a year ago
I was in a car accident and was extremely sad that my baby was so damaged. I was really worried about how my car would look even after repairs, but they did an amazing job and my car looks as good as new. I'm so happy with the work they done. I had a bit of an issue with my tire rim which I was very frustrated about because I just wanted my car back to normal, but John, that amazing man, met me at mavis (which took me by surprise because that's wonderful customer service and I really appreciate it), said he would look into it. I was so concerned I would have to drive with a donut and with my daughter to another place. Customer service is always great. They are very good at communication. I highly recommend this place.
Kristine G.
★★★★★
a year ago
I couldn't be more satisfied with the excellent work they delivered for our passat! From start to finish, the entire process was seamless, and I highly recommend their services. Not only did they complete the job efficiently, but our car was done three days earlier than the estimated date they initially provided. This unexpected surprise worked out perfectly for our schedule. I also want to give a shout-out to Larry, who was incredibly helpful and made the experience even better! Overall, a fantastic experience!
Amber Froelich
★★★★★
a year ago
It took awhile because of extensive damage but my car looks amazing! They were great about communicating what was happening.
Dennis Hobart
★★★★★
2 years ago
Very fast friendly and professional service. I haven't needed a body shop in many many years but if I ever need one again Caliber Collision will get my business
Charli Seloover
★
☆☆☆☆
5 months ago
I’m not particularly pleased with the experience. I had to take my car in the day after the accident because of work commitments. I didn’t notice the small crack in the windshield until a day or two later, when temperature changes caused it to widen. The person who provided the initial estimate was not interested in discussing any additional damage, except perhaps what they could see when they inspected the car. They also suggested that the window could have gotten cracked while driving home from getting the estimate. Overall, I’m very disappointed with the service. Additionally, they failed to contact the correct person when the car was completed.
Joe B
★★★★★
2 months ago
Have used this shop twice and both times the work was quality and service was timely. Larry is a very knowledgeable estimator and estimates are very accurate. Shop provides text updates throughout the process.
Linda Krause
★★★★★
3 months ago
The workmanship from Caliber Collision was superb - I was rear-ended and had the bumper and back hatch door replaced, My car color is not common, the painting is perfect !!! I was informed every step of the process, highly unusual these days. When the delivery date was pushed back due to missing parts, I was personally notified each day until completion. 100% satisfied, I enthusiastically endorse Caliber Collision!!!
Raechel Degner
★★★★★
6 months ago
Definitely recommend this place! They are very professional and helpful here at the front desk, and they have the best techs to do the repairs. I was recommended here by a family member who got a bumper fixed and was not one bit disappointed! Also, HUGE shout-out to John for the work he performed on my side view mirror! You have no idea how much you helped me today with your service, and you saved me a ton of stress as well. Bless you, sir, I hope the goodness you give comes back to you as well. Overall, 11/10 on this place on professionalism, cost, and speed of service. Keep up the good work!
Bria Rustad
★★★★★
4 months ago
I can’t say enough great things about Caliber Collision! After my unexpected accident, I was feeling stressed and overwhelmed, but their team made the entire repair process smooth and worry-free. From the moment I walked in, everyone was friendly, professional, and genuinely cared about getting me back on the road safely. They kept me updated every step of the way, handled communication with my insurance, and made sure I understood exactly what was being done. The quality of their work is outstanding—my car looks brand new again! It’s clear they take pride in what they do and go above and beyond for their customers. Huge thanks to the entire team for turning a tough situation into a positive experience. If you ever need auto body repairs, I highly recommend Caliber Collision—they truly live up to their name! 🚗✨
Danielle Cura
★★★★★
4 months ago
Caliber Collision did a great job with my door repair! They worked quickly with Progressive and kept me updated throughout the process. When the repair took a little longer, they helped extend my rental with no hassle. I worked with Mike, who was super friendly and helpful, and the front desk staff member was just as great. Highly recommend!
Rod Westfall
★★★★★
2 weeks ago
Caliber in Shorewood did an Outstanding job getting my wife's vehicle repaired and kept us constantly updated on the progress. They take customer service to another level. I would highly recommend them to anyone who needs collision repairs.
