About Business
Residents of Shorewood, IL, Joliet have long trusted Walmart Auto Care Centers for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto care products store, Auto parts store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.0/5 rating with 109 reviews. Throughout Joliet, and particularly in Shorewood, IL, Walmart Auto Care Centers is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Walmart Auto Care Centers for any Car Repair inquiries or to schedule a visit to their Shorewood, IL facility.
Google Reviews
Beto Sierra
★★★★★
7 years ago
I had my car's engine oil changed, it was fast, friendly and the right price. You guys did good by me, I greatly appreciate the well job done.
Fred Ashford
★
☆☆☆☆
2 years ago
I got up early to get an oil change and no one was there at 7am. I waited 30 minutes and went to Jiffy Lube
Stefano Fabiani
★
☆☆☆☆
Edited 2 years ago
If you want a zombiland experience come here, not sure who'd win in a race between a snail and the most motivated team member of this location, never and I mean never get your tires here, fell for it one time too many but they will make you pay dearly for every penny you save on their tires with ridiculous long waits, orders misplaced, faulty installations and non-existing customer support.
Michael Lesniewicz
★★
☆☆☆
7 years ago
Not a great selection. Always low on merchandise as well!!! It's a constant problem. With they're stores!!! I understand that they are making money.... But they could make so much more!!!!! If they just kept the shelves fully stocked!!!!!!!!!!!!!!!!!!!!!!!! :(
Jessica donovan
★
☆☆☆☆
8 years ago
I paid for a standard oil change $30 they only changed my oil which is what their $20 package is not only did they not fill any of the fulids that they were suppose to check they left my radiator cap open and let me tell u that it overheating on the highway the first time i drove it since was the scariest thing ive ever had happen to me ive owned the car over 2 years and never 1 issue and then the manager charile who was no help at all told me that they didnt check the fluids not the trans not the power not anything but the windsheild whiper which a gal of is $3 and they didnt vacum and the windsheild that they "cleaned" looks like they took dirty mop water and threw it on threw and said alright that looks good. So i paid 30$ for a $20 oil change and a near death experience I WILL NEVER GO TO A WAL-MART FOR AN OIL CHANGE AGAIN AND IF U VALUE UR CAR OR THE MONEY U MAKE I SUGGUST U DONT EITHER. This was the most ridiculous thing ive ever delt with over a stupued oil change.
Stephen Mercado
★
☆☆☆☆
5 years ago
These people will not even answer their phone. Been calling for almost an hour. I’ve only heard poor things about this auto care service. Definitely lost a customer in me before I could even try. Going to the Joliet location that’s just 4.8 mi away.
Abraham Rodriguez
★
☆☆☆☆
5 years ago
Called to make an appointment, was told I didn't need one because it was slow. As soon as I walk in I get a dirty look and get told I won't be able to get help today because they were overwhelmed, but only had one car. Drove 25 minutes just to get turned away.
edgar tamayo
★★
☆☆☆
6 years ago
I went to have a full synthetic oil change, but they want to put a regular oil filter. I believe that a full synthetic oil change should have a filter specifically designed for synthetic oil. In fact the manufacturer of the car recommends that it should be done as I have stated. I think Wal-Mart should change their policy and use the appropriate filter for a full synthetic oil and filter change!
Jill Schulte
★
☆☆☆☆
7 years ago
Although the gentlemen in the service department were very nice, I cannot say the same about their service advisor Cheryl who was very rude the entire time I dealt with her. Will never go back to this service department because of her. Cheryl should not be in customer service.
Sarah Bigelow
★★★★★
2 years ago
Was very kind and helpful, had an oil change. Did not screw me over either as they normally do with women at auto care centers.
Teri Karl
★★★★
☆
9 years ago
I really appreciate the service I received from Wal-Mart! The technicians were friendly, and they really helped me out with my tire emergency. It did take a little while, but all of the other places I'd called had a long wait as well, and I was impressed with how well they managed, though short-staffed for the day. Thank you, Wal-Mart!
Suzi Skaggs
★
☆☆☆☆
8 years ago
I have been here several times over the past few years. Once to get new tires, and multiple times for oil changes. I always get the "standard oil change" which comes with a few extras like vacuuming carpet, checking other fluid levels, etc. The receipts always state these tasks as "complete", but they most certainly are not. This past trip, I also specifically asked for them to please reset the oil life on the dashboard, and they did not. Do not go here. Always busy, always grumpy staff, poor service.
Cathryn Augustine Fischetti
★★★★★
3 years ago
Open on Sunday’s. Great speedy service. HALF THE PRICE of all other tire stores around. Our family recently experienced a flat tire on I-55, out in the middle of nowhere. We called all tire stores within in a 50-mile radius and most were either closed or told us there would be a four hour+ wait. We called the Walmart Auto Center and not only did they have the tire we needed in stock, but they were able to start working on our vehicle as soon as we arrived. Final price was about half of what was quoted by the other stores. We were so pleased with their service and help to get us back on the road!
Ryan Seloover
★★★★★
4 years ago
I got there late and although I had to wait a bit for an oil change, I didn't mind because the man there was very honest about the wait and how I came as the whole crew (except for him and one other) were clocking out for the day. There systems kept messing up and they had to call me back to ask for my information 2 extra times but the guy was so nice I really didn't mind at all.
Greg Robinson
★
☆☆☆☆
a year ago
Terrible service. Had an appointment to get head light bulb exchange. Arrived 1/2 early and the employee lies straight to my face and says they don't do that. I specifically made the appointment because a week earlier some woman had a head light bulb done. It's a light bulb ! DO NOT GO HERE !!
Frank
★★★★★
a year ago
Purchased 4 new tires and had them installed here. Check in was a breeze. And the Walmart app kept me updated throughout the process. I was in and out in about an hour.
Jen B
★
☆☆☆☆
a year ago
Terrible.. Went to get a tire fixed..I paid them when I got in the car , the back right tire psi was 27...the other 3 tires were 35 or 36....it was raining as well and the tire was getting lower and lower had to go to another place to get the tire plug. THEY ALSO INFORMED ME THE TIRE WAS NEVER PLUGGED IN THE FIRST PLACE!!!! SO I DEFINITELY WANT MY MONEY BACK from Walmart auto..I ALSO COULD'VE HAD A BAD ACCIDENT WHILE IT WAS RAINING... 👎 👎
coolrider1919
★★★★★
10 months ago
I always go here for tires and batteries. Way faster than dealership. Easy to get what you need. Not far from my home.
Monica Testa
★★★
☆☆
2 years ago
Bought tires and sensors last May. I noticed my tire going flat. I took it in for them to check. Sensor light was on. Said the valve stem was bad and they had to replace it. Said my light would go out soon. It didn't and I had to take it back. My spare tire was also low so the light was on for that. No one ever answers the phone there. They called me once and they never left a message and I couldn't get a hold of anyone there. It seems like nobody is in charge and I am worried about the other 4 sensors and valve stems and that they are going to go bad soon.
RUSSELL SCHEIDT
★
☆☆☆☆
6 months ago
Went there for oil change down at the desk had a poor attitude then said it would b 45 mins before they could get to me there were no customers present all days were emptydon acted like what was I bothering him for won't b back to this location always got my oil changed in the Lockport store went back there every one was pleasant don't bother the auto center in Shorewood they don't want your business after looking at the reviews don't waste your time goin there
